Atria Woodbriar

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The people and staff members there sold us on our decisions. Every single person we have dealt with has been kind, caring, considerate and respectful. They treat our loved one like a queen and they are constantly in communication with us. Always been transparent during the pandemic, there communication is fantastic. The food there is good, its not gourmet but its not horrible, and they have a boat load of activities. They do a lot of roving stuff, they have happy hours, and holiday parties. Our loved one is always kept busy and they just increased the capacity to eat in the dining room. For the experience we have had, the value is definitely worth it.

We toured Atria about 4 years ago. It was a very beautiful facility and the tour was great, the director is the one who showed us around. I do remember it being expensive but I would definitely recommend that others go and check it out.

We chose Atria Woodbriar because they had the most amenities at the time, but we have not been able to use a lot of those due to covid. They have things like a pool, restaurants, etc. My wife is in memory care and they do not serve the same types of food that they serve in the others parts of the facility. I would recommend to others looking.

They were friendly until they had my payment then they turned with no answers to my questions. I was leaving messages and no one was calling me back. There was no care, medication, or anything for staying only night for the payment I made. They wouldn't refund me for the two months paid even though my loved one spending one night.

My father has lived in Atria's Place and Park residences for the past 3 years and we as a family have been very pleased with the care and concern shown by all Atria staff members. The entire staff is friendly and willing to go the extra mile to assist the residents. They keep me informed of any developments pertaining to my father and I'm very grateful for this. Both facilities are clean, bright and very well maintained.

My mother has been in residence for the past year. She is happy and well cared for and for a very independent woman like herself this speaks volumes. I can not speak highly enough about Atria's staff starting with the assistant director [name removed], director [name removed] and the direct care staff for my mother. All have gone above and beyond in assisting us during this stressful period in our life. As I am writing this review I received a call from Atrea informing me of a development regarding my mother, which is being handled promptly and professionally, you could not ask for more. After visiting multiple other extended care options I chose Atrea and it was the correct choice.

My folks have been living at Woodbriar Place for over a year now. My mom was recently moved to Life Guidance at Woodbriar Park. The team at both locations have been so understanding especially during this tough time of Covid. They are super responsive, kind and caring. I'm so grateful for all their support. There are days I feel like my folks are their only concern.

I was already impressed with the Staff and Facility and all of the offerings when I moved my Aunt into Atria's Life Guidance Program suddenly in the midst of the winter holidays in 2019, The entire move process was complicated due to my Aunt requiring hospitalization and a stay at a rehab hospital. The Staff bent over backwards to make the move as simple as could be some while celebrating holidays from home as the move in changed a lot! My Aunt with a lot of TLC from Staff was fully settled in and very happy very quickly which was a huge help because less than 60 days later the Pandemic hit us hard here . What I am most impressed with is how these vital front line workers rose to the challenge with grace and science as we all learned what we were dealing with. The facility and its protocols are Hospital Quality ! And they became therapists , family, visitors and care givers all while dealing with the Challenges that have ensued and constantly changing guidelines in their own lives. Many of these folks worked tirelessly and with the highest standards and then had to go home and care for their own families and take on newfound roles as , breadwinners , teacher or caregiver for a family member at high risk. It is ultimately the people that make a place and the top notch facilities and care are the frosting on the Cake!

My loved one has lived at both atria place and atria park for many years. At place she made many friends and enjoyed dining in the pub where she could get her scotch. After a few health setbacks she has moved to park where she is very well cared for. Yesterday I called the nurse and my call was received immediately, and the nurse talked to me for a good long time which I appreciated. It’s been very tough on these seniors during Covid as they are restricted socially, but the staff is loving and fun and fills in the gaps lacked by the ability to socialize.

I have a lifelong friend at Atria Woodbriar Park. The staff have taken very good care of her. Always very clean and she is kept up very well. Her ability to remember me has declined and the people there really show love and support and attention to detail for her.