Atria Buckhead

Reviews

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The staff members are very friendly and the care services are good. Our loved one is a vegetarian so the meals sometimes are not to her liking, and sometimes the portion sixes are to big. The activities they offer are so far so good and the value for cost is fine.

I am the daughter of a happy couple who moved into Atria of Buckhead in July of 2019. My parents, who have been married for 63 amazing years, felt it was time to be around people their own ages, and they realized they were in need of more services than I could offer them while they were living with me. The administration and staff helped both my parents and me make the transition to assisted living with ease. My parents connected with other residents immediately and the great activities AND excellent dining helped them to do that. We have found everyone at the facility to be loving and caring, and they operate as if we are all family. We looked at many other senior living options before closing Atria, and we are VERY happy with our choice.

My parents have lived at Atria Buckhead since September 2019, and both they and I have been extremely happy with their transition there as well as their experience. They consistently speak very highly of their apartment, the staff, other residents, and the food. And the happy hours! Pre-COVID, the array of activities available and amount of interaction they had with others was fantastic - so much more than they were getting at home. I have been incredibly impressed as well with Atria Buckhead's response to COVID. They are putting resident and staff safety as top priority, communicating regularly and openly with families, and have figured out a number of creative ways to keep residents happy and families in touch, including holding zoom calls and terrace visits. Staff, including the director, are easy to get a hold of, and always willing to troubleshoot with me when needed. I honestly couldn't be happier, especially seeing that my parents are happy there.

Beautiful place and [names removed] extremely encouraging.

One of the best place to stayyyy

Beautiful building and grounds. Higher price than the other places we toured, but you certainly get what you pay for as far as the lovely facility and the attentive and caring staff.

Attia Buckhead is licensed as personal care facility and staffed barebones for that licensure. This is, however, contrary to their marketing. I asked about their licensure upfront, but the salesperson and staff were not forthcoming until my mother moved in. Then the resident service director told me that I would need to hire private duty caregivers from 8:30am to 10pm. The second month mom was there, the med tech who doubles as the resident assistant for the 2nd floor told mama that she had to go to the bathroom too often at night and took her glass of water from her bedside. Mother was intimidated by the staff and became reluctant to ask for assistance. When I asked the medication tech/resident assistant about taking mama’s water glass from her bedside, she stormed out of thr room dismissing my concern. I later received a phone call from the executive director demanding that I leave the facility. Mom was concerned about retaliation. The med tech told me to “Take her too!” I moved mother out at 10pm to days before Thanksgiving. Atria Buckhead misrepresents itself and it’s services; allows their staff to work multiple back to back double shifts, cultivates a gossiping environment and they mistreat residents. This was an unfortunate experience for my 87 year old mother. I reached out to the corporate office but never received a follow up call. They are still sending me a monthly bill.

This is a lovely facility. The residential services director and the sales director are knowledgeable and passionate. It is more independent living than assisted; consequently, I had to hire private caregivers for 8.5 hours 7 days a week (additional $900 per week) to help my 87 year old mother with personal hygiene and daily living activities. The facility seems to have 1 aid per floor to help residents, and they seem to work double shifts too often. Overworked assistants are not always nice nor provide the best care. Presently, Atria staff is supposed to check and assist mother overnight and deliver her breakfast tray in the morning since the private sitter arrives at 10. We have experienced constant miscommunications with management and Atria staff, activities are often cancelled, don’t know who or when trash pick-up is and the AC hasn’t worked and has been “being repaired” since move-in. I just got a mailbox key, Nov. 9 although we moved in September 8. I’m still unclear on mother’s medication management. Atria Buckhead is very close to where I live which is good since I have to go over so often. Overall, my mother needs more assistance than Atria can provide. If your loved one is more independent, this is a nice 1st step from their home.

The community is within walking distance from where I live. It is very well maintained and residents appeared happy. The sales director and nursing director were extremely hospitable. personable. Rooms were nicely decorated and it has a lovely garden. I especially appreciated sales director, [name removed]'s phone call to my Mother.

Really great visit. Loved [Removed]. Could brighten up the common areas with different lighting. A little dark inside. Otherwise, a great place!

I really was impressed on how friendly the director was at this community, she was very knowledgeable and provided my mother and I with lots of great information during our tour. They had a great activity program as well as a restaurant style menu available at meal times for all of the residents. The overall facility had a really great feeling to and I felt right at home.

They staff was ready for our appointed tour. I was getting useful information that I needed. When I saw the apartment available we thought it was not a good size and needed something larger. This was the reason for not choosing.

Atria Buckhead is just a delight. A small family feel and welcoming atmosphere. The food is wonderful, and the building is lovely. Very friendly staff. We were very impressed with the quality of what is being offered. It's just a little far from family and our usual familiar community. Darby is fantastic and obviously loves her job. Her enthusiasm is contagious!

Our experiences have been good and bad. My mother started out in the AL side of the community, but after leaving the building a couple of times, she has now been moved to the memory care side of the facility. We are trying to work through all of this and help her adjust to everything. This is really a great community and they are doing their best to care for her. There are nice activities for her when she is ready to participate. The food is decent, but I think the food down stairs is better. I wish they would had done a better assessment of her, so we didn't have to move her.

I met with Darby and she exceeded my expectations as well. Both Atria facilities were top notch.

I have no complaints about Atria Buckhead. So far so good. She seems very happy. Aunt Ruth is getting a long with the folks there. Shes got a couple of people that at this stage are as high functioning as she is and can carry on good conversations. The staff apparently love her there, not sure how she pulled that one off. The facility itself has been clean any time I visit. The staff are extraordinarily kind and courteous. I am very pleased so far.

I think that even the people that are living here "independently" are really more in need of assisted living. If you are younger and vibrant and like to socialize this is probably not as independent as one would like. I would call it more supportive living. The care is very good, and they treat the residents well. My only concern besides that it is very expensive, is that they just got a new director of memory care, so it's a wait and see how that will go.

Atria Buckhead is a very warm and inviting facility with an extremely friendly, caring, helpful staff. They are very engaging, both with the residents and their families. The food there is really delicious too! It's really been a very good experience overall and we are very thankful for them.

We've had somewhat of a mixed experience at Atria Buckhead so far. The week after my loved one moved in they had to place the facility on a lockdown to prevent the spread of a flu, which unfortunately did not make for a good first impression for my loved one. But the staff have been very accommodating, and have worked hard with me to try and win her over after that experience.

The administration at Atria present the image that they are deeply invested in the care of your loved one. It gradually becomes clear that they are far more invested in collecting as much of your money as possible, while providing as little support as they can. As many reviewers pointed out, the administrative staff turnover has been exceedingly high. This has filtered down to impact the direct care staff in visible ways. The absence of creativity in programming and resident engagement is very troubling. Their capacity to solve challenges associated with aging with any level of creativity is abysmal. The residents ultimately pay the price for this. My mom was at Atria for several years, before being transferred to Hospice. The absence of compassion, sensitivity, and support through her entire stay was deeply troubling. I am unable to recapture her final years. I feel quite sad that they were spent in an environment that placed dollars far ahead of compassion.