Ativa Home Care - Newport Beach

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We were set up with a caregiver that was able to help with my mom immediately. Very easy process and great customer service. The staff at Ativa is extremely helpful and understands what we need. The caregiver that is helping my mom is very reliable, capable and kind. So glad we were referred to Ativa Home Care.

Ativa Home Care has been great to work with, we don't need regular 24/7 care so they have been very flexible with our schedule and needs. The caregiver we have had is great and very engaging with him. I would recommend them and already have.

I would recommend this company over and over again and already have. They did really well with my loved one, and [name removed] was great at assisting my loved one. [name removed] was our 24 hour care taker for our loved one, and was part of the family even when the family was there.

We are very satisfied with Ativa Home Care. We only looked at 3 others and they seemed very friendly and they were also close by which was nice. We met with the owner and she was very helpful and they are all attentive. I would recommend them.

[name removed], the owner, is an excellent communicator and quickly and clearly responds to all my questions and requests. We have had the pleasure of meeting so many wonderful and competent caregivers. I would definitely recommend Ativa Home Care.

My Mother was only with this agency for about a month. There was a lack of communication and I kept finding myself having to micromanage. In the one month, my mom had about 5 caregivers. The very 1st one always came in late and the 2nd one promised she could drive to us and ended up saying she couldn’t. After that, they started sending random caregivers that I didn’t know about. There were a lot of constancy issues and it wasn’t good for my Mother and her worsening dementia. I would not recommend this agency to other families.

What I really liked about this company is that they sent out a manager to us to meet and discuss our needs. They wanted to understand us first before actually sending people to us which I found a big plus. The caregivers are doing a good job and doing the best they can for my loved one. They help him with exercise, talking him to do errands at the store, and doing his laundry.

This agency is doing a good job so far we are pleased with the service. We have had 3 caregivers come out so far and each one of them has been good. They are professional and very nice they do what needs to be done. The agency has been very easy to get a hold of if needed.

My husband is doing a lot better since he started to receive services from this home care agency. They have been very good at working with me regarding his care plan. I like about 95% of the care givers. For the most part they have been great. They are kind, and very helpful. It has been good experience, and this is a home care agency I would recommend.

I'm new as to using a caregiver. Because I've been a natural caregiver all my life. So I know judging against myself would not be fair. There are routines to be learned along with timing of same. Depending on the hour the routines change. So this takes time over a 24 hour shift for anyone to learn. In early training stage. Going good so far.

My mother is no longer receiving services from Ativa Home Care.The caregivers were courteous and helpful. It was easy to schedule services and they were reliable. I would recommend them.

We have been using services from Ativa for my mother-in-law and things are going well and her health has improved. The care givers seem professional to a certain degree. We stopped working with one caregiver because she was more argumentative than helpful. My mother-in-law is still resistant in general but the caregivers seem to be patient with her. I would recommend Ativa Home Care

I like the care from this service. The staff are always nice and caring to our needs of what we are needing. The caretaker is nice and reliable. the caregiver has been helpful for the personal needs and is always offering to help. She does help with the meals that are needed. We would recommend this service and the caretakers to other families for great care at home.

We started using this community and the very first person that they sent us was wonderful. She did everything that we needed. The second girl that they sent was several hours late and she was not doing what she needed to do.

We could not be happier with this group of people. I was scared to have someone come in to my home since I have been the major caregiver. However, they have been awesome with my father in law. We are very pleased and are very lucky to have them in our lives.

Overall they have done a pretty good job. They came out right away and have been responsive and flexible. Some caregivers might be a better fit than others, but the company as a whole has done a pretty good job.

Knowledgeable, transparent, and very professional.

Things are going well since Ativa Home Care came and started to help my mother out. We some issues with scheduling but they were quickly fix and that is one thing that was good about the agency was their responsive timing was great. We had one problem with one of the care givers they sent over we didn't feel they were experienced enough to care for my mother and when we brought this concern up to the agency they quickly switched her out and sent over a new lady who is working out better now all the staff has been really nice and helpful to us. She is adjusting getting use to someone new coming in her home to help out but we are all happy with Ativa Home Care and their services very pleased.

They are doing very well with coming in and helping out with everything.They are very good with listening to us and understanding our needs and the detailed information that we have given them. I would recommend this agency.

I was very pleased that Ativa Home Care had all the equipment that my dad needed before he went in. They were responsive to dad needing longer bed rails. I was very pleased with the experience overall.