Ativa Home Care - Newport Beach

My Mother was only with this agency for about a month. There was a lack of communication and I kept finding myself having to micromanage. In the one month, my mom had about 5 caregivers. The very 1st one always came in late and the 2nd one promised she could drive to us and ended up saying she couldn’t. After that, they started sending random caregivers that I didn’t know about. There were a lot of constancy issues and it wasn’t good for my Mother and her worsening dementia. I would not recommend this agency to other families.

This agency is doing a good job so far we are pleased with the service. We have had 3 caregivers come out so far and each one of them has been good. They are professional and very nice they do what needs to be done. The agency has been very easy to get a hold of if needed.

I'm new as to using a caregiver. Because I've been a natural caregiver all my life. So I know judging against myself would not be fair. There are routines to be learned along with timing of same. Depending on the hour the routines change. So this takes time over a 24 hour shift for anyone to learn. In early training stage. Going good so far.