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Alpine Skilled Nursing and Rehabilitation Center

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3101 Plumas St., Reno, NV 89509

30 reviews
Add review
5 star
20%
4 star
37%
3 star
17%
2 star
13%
1 star
13%
See all reviews
For more information about senior living options:
(866) 374-4058
Alpine Skilled Nursing and Rehabilitation Center
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anonymous
-
Family/friend
5.0
Review of Lakeside Health and Wellness
So far, we are happy with the facility. The speech therapist has been helpful. The nurses are great! It is really clean! He has a certain meal plan he is not enjoying so far. The communication has been wonderful!

About the facility
Alpine Skilled Nursing and Rehabilitation Center

Alpine Skilled Nursing and Rehabilitation Center in Reno, NV is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Atria Summit Ridge
Atria Summit Ridge

4880 Summit Ridge Drive, Reno, NV 89523

Park Place Assisted Living community exterior
Park Place Assisted Living

2305 Ives Ct, Reno, NV 89503

Brookdale Reno community exterior
Brookdale Reno

3105 Plumas Street, Reno, NV 89509

Review score not available
9.8
Review score
64 reviews
9.8
Review score
64 reviews
5 star
83%
4 star
13%
3 star
2%
2 star
0%
1 star
2%
9.6
Review score
78 reviews
9.6
Review score
78 reviews
5 star
85%
4 star
3%
3 star
3%
2 star
0%
1 star
9%
9.4
Review score
24 reviews
9.4
Review score
24 reviews
5 star
63%
4 star
25%
3 star
4%
2 star
0%
1 star
8%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Moving Help

Assists with expenses related to relocating and settling in.

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Nursing Homes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Memory Care

Reviews

for Alpine Skilled Nursing and Rehabilitation Center

30 reviews
5 star
20%
4 star
37%
3 star
17%
2 star
13%
1 star
13%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Alpine Skilled Nursing and Rehabilitation Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Alpine Skilled Nursing and Rehabilitation Center has 30 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
3.4
Friendliness
3.4
Care Services
3.4
Staff
1.0
Meals & Dining
1.0
Activities
3.4
Value for Cost
3.4
A Place for Mom has scored Alpine Skilled Nursing and Rehabilitation Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Alpine Skilled Nursing and Rehabilitation Center has 30 reviews with an average "overall experience" of 3.4 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 30 reviews
Concerned relative - Family/friend
Nursing Home
March 17, 2021
1.0
Run!!! Do NOT send a loved one to this place
The management is horrible. Big corporation at its Worst! Understaffed, unsupported hell hole. With the COVID as an excuse to hide their terrible mismanagement and lack of staff and to keep everyone else out and no one is holding them accountable. My loved one just died alone and miserable in this place. They do not answer the phones and if they do finally answer, put you in hold forever with a recording that is so insensitive and uncaring it’s incredible. The few people they do have working there are hard working, completely overwhelmed and under appreciated and underpaid, all while the corporate coffers grow all at the expense of the poor helpless patients. It is a terrible thing to park your loved one here as you will probably never see them again... so sad... run!
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Family/friend
Nursing Home
August 21, 2019
5.0
Verified Review
Review of Lakeside Health and Wellness
So far, we are happy with the facility. The speech therapist has been helpful. The nurses are great! It is really clean! He has a certain meal plan he is not enjoying so far. The communication has been wonderful!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
August 21, 2019
5.0
Verified Review
Review of Lakeside Health and Wellness
From talking to my husband the care has been excellent and the treatments timely. The food is good. The nurses are good and knowledgeable about what they are doing. This facility is different from where he came from and very good. He likes the food and is eating in his room because of his condition.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Resident/client
Nursing Home
August 21, 2019
5.0
Verified Review
Review of Lakeside Health and Wellness
They were really, really nice. I was very pleased with my care there. I was very impressed with the care that I got there. They were all very kind and friendly, they were very patient with me. I thought that the meals were pretty good.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
August 21, 2019
4.0
Verified Review
Review of Lakeside Health and Wellness
They have good physical therapy and occupational therapy. Sometimes the nurses are pretty prompt and sometimes they take forever like some places. Due to the diet that my loved one is on, they don't care for the meals.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
August 21, 2019
3.0
Verified Review
Review of Lakeside Health and Wellness
The therapists are excellent and some of the nurses are good. The communication has improved since my loved one has been there. I think that they could do more cleaning. I also think that the nurses are understaffed. The food that is served is cafeteria food and isn't good. My loved one doesn't eat it half the time.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Resident/client
Nursing Home
August 21, 2019
3.0
Verified Review
Review of Lakeside Health and Wellness
The majority are very friendly and say hi and others do not. The CNA's are very attentive and they finish what they start with me. That is good throughout the building. They need to have something to neutralize the bad smell so it does not go into the hallway. Some of the meals are not the best and some are okay. I love my vegetables and fruit. Sometimes the main meals or meat is not the best. The communication with the nursing assistants, nurses, social worker, and therapists are great. I get the rehab therapy every day. The administration does not communicate with what is going on.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Nursing Home
August 21, 2019
2.0
Verified Review
Review of Lakeside Health and Wellness
I am not happy with the care and he has lost 15 pounds. They have been friendly and the people at the front desk have been helpful. The first time I was there he had ants in his room but it looked clean. There was no odor. The second time I was there it did not smell so clean. I am not getting the truth from them. I have tried to reach the doctor and I cannot reach the doctor.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Nursing Home
August 21, 2019
2.0
Verified Review
Review of Lakeside Health and Wellness
The care is terrible. Some of the nurses are good and some are not good. My mom does not get her meds on time. The food is terrible. I have to come in every day to ask them about updates.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Nursing Home
August 21, 2019
2.0
Verified Review
Review of Lakeside Health and Wellness
I have had a hard time getting the staff together to get information. I have been trying to talk to the staff and I need answers. The nursing care has not been the greatest. The food is decent.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Nursing Home
November 9, 2018
5.0
Verified Review
Review of Lakeside Health & Wellness Suites
My loved one is doing well. They are working him really well. His aide is wonderful. They do wonderfully at communicating, especially the nursing.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
November 9, 2018
5.0
Verified Review
Review of Lakeside Health & Wellness Suites
My loved one is getting good care, considering she has been very weak. They are helping her. She has had some accidents, and they have been good with taking care of her. The therapists are really trying. It looks very clean. She ate everything yesterday for lunch. I talked to the nurse, and he explained some things to me.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Resident/client
Nursing Home
November 9, 2018
5.0
Verified Review
Review of Lakeside Health & Wellness Suites
They have exceptional services with PT and OT services. The RNs and CNAs are good. I like the doctor. I came here because it is clean. They clean the bed and the bathroom.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
November 9, 2018
4.0
Verified Review
Review of Lakeside Health & Wellness Suites
So far, my loved one has been liking it a lot. The nursing is really good. The people I have met are nice. The communication has been very good. They keep us informed. At first, no one knew anything, but it improved after that. My loved one says the meals do not have any flavor.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
November 9, 2018
4.0
Verified Review
Review of Lakeside Health & Wellness Suites
It was well-planned and useful. It helped my loved one while she was there to regain strength back.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
November 9, 2018
4.0
Verified Review
Review of Lakeside Health & Wellness Suites
It is pretty good.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
November 9, 2018
4.0
Verified Review
Review of Lakeside Health & Wellness Suites
They're friendly. It's clean.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
November 9, 2018
4.0
Verified Review
Review of Lakeside Health & Wellness Suites
What I have seen, I have been pleased with. The therapy has been very good. The nurses and aides are very good. Everybody has been most friendly. The facility is very well-maintained. For the most part, my loved one is eating 75% to 89% of the meals, and she can be picky. The communication has been good. I have not seen the general doctor taking care of her. I have met the doctor in charge of physical therapy, and he is a good taskmaster.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
November 9, 2018
4.0
Verified Review
Review of Lakeside Health & Wellness Suites
The facility is nice and the service is good. The therapy is excellent and doing a great job. It is overall a good facility. It is very clean and well-kept. My mom says the meals are very good, with a variety of food. They are very good about communicating. The patient-to-staff contact is good, but not great. There could be more contact for the patients. She wanted a shower in the morning, and they did not have time until noon. The mattresses need to be changed. They are a little wimpy.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
November 9, 2018
4.0
Verified Review
Review of Lakeside Health & Wellness Suites
The facility is very clean. The cleaning staff is amazing. My loved one's therapists are awesome and get her up and going. They are doing a great job and are very attentive. They are very understaffed and it is sad because it is a great facility. The nurses and doctor are being overworked. There is one nurse that I do not agree with about my loved one's treatment. Three out of the four front desk people are not nice and very short and unprofessional. They have no idea what is going on. The food is okay. The meat is not cooked properly so they can eat it. It is too tough for older people. The side dishes are okay. The communication from the nurses and doctors is that she is doing better, but they have not given us any information on what they are going to do or can do. We get no answers at all.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 30 reviews

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Frequently Asked Questions
about Alpine Skilled Nursing and Rehabilitation Center

Call (775) 433-2700 to reach a resident at Alpine Skilled Nursing and Rehabilitation Center.

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