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What to do When a Loved One Refuses In-Home Care

5 minute readLast updated July 17, 2024
Written by Kevin Ryan
fact checkedby
Marlena Gates
Reviewed by Vicki Demirozu, home care expertVicki Demirozu is a 30-year veteran in the home care industry and founder of Giving Care with Grace, an educational platform aimed at improving the client and caregiver experience.
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When a loved one refuses in-home care, listen to their concerns, involve other family members, and highlight the benefits of home care. Often, certain fears — such as the cost or new people being in their home — drive a senior’s hesitation to receive help. While some seniors deny needing help, it may be that they actually fear losing their independence or being a burden to family and friends. Explaining the benefits of home care by researching options together may help dispel fears and make them feel empowered as a decision-maker.

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Key Takeaways

  1. Start the conversation about home care early to help a senior loved one be more prepared when care is needed.
  2. Make sure the entire family agrees on home care to help a senior loved one be more open to receiving help.
  3. Listen to a loved one’s concerns about home care to ensure open communication, show respect, and gain an understanding of their perspective.
  4. Highlight the benefits of home care to help a senior learn how it can support them.

Start the conversation early

Speaking with a loved one about home care before they need it isn’t a luxury every family has. Many times, families only learn about senior care options when their loved one needs help.

Without pressuring them, insert questions about in-home care into conversations about financial, medical, and will planning.

“Ideally, begin planting the seed before there is a dire need. Let your older adult adjust to the idea that they will eventually need to accept a stranger in their home if they are to stay,” says caregiving expert Carol-Bradley Bursack. A Certified Dementia Support Group Facilitator and author of Minding Our Elders: Caregivers Share Their Personal Stories, Bursack writes the weekly newspaper column Minding Our Elders.

Ask your parent what type of care they would want, should they need it, and explore the different options together. Learning what different care types have to offer may help to ease the planning process during a moment of crisis.

Listen to your loved one’s concerns about home care

There are many reasons why a loved one may be hesitant to receive care in their home. Listening helps family caregivers gain a better understanding of their loved one’s concerns. It also creates open communication by showing your loved one that you respect their autonomy to make decisions for themselves.

Amanda Lundberg, a registered nurse and family medicine expert with more than 10 years of experience guiding families, provides reasons below that a senior may have hesitations about in-home care, along with some solutions.

Privacy and independence concerns

“Many elderly people worry about strangers in their home or fear losing control over their daily routines,” Lundberg says.

Home care costs

“Discuss the costs openly and explore financial assistance or insurance coverage options together,” Lundberg notes.

Denial of aging or the need for help

“Be patient and provide gentle reminders of the benefits, without making them feel helpless,” Lundberg suggests.

Fear of less family connection

“Reassure them that home care is a support, not a replacement for family time,” Lundberg explains.

Be aware of the stigma surrounding elderly care and seek out positive examples of in-home care. “If someone they know has had in-home care, ask them to talk with your loved one,” Bursack advises. You may also consider asking your own friend’s parents to share their experience of how home care helped them to dispel myths and concerns.

Is home care the right fit?

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Get on the same page with other family members

Communicate with other family members about the challenges you’ve noticed your parent experiencing. Present home care as an option that can support both your parent and other family caregivers. Provide details on what you’re observing, your concerns, and possible solutions.

Understand that for some family members, the realization that a parent or loved one is struggling may evoke strong emotions. Helping a loved one who’s reluctant to receive home care will be even more difficult if family can’t agree on a plan of action.

When approaching your loved one however, be strategic. To avoid overwhelming your loved one, it’s best to have only a few family members discuss home care with them.

Highlight the benefits of in-home care

Highlighting the benefits of in-home care can help a senior recognize how it can provide an improved quality of life for them. Benefits of home care include:

  • Increased independence
  • Flexibility
  • Personalized care
  • Cost effective
  • Companionship

Take the time to review home care agency websites or brochures with your loved one.

“Empower them to weigh the pros and cons of home care based on their current living conditions,” says Jordan McCoy, a licensed mental health therapist and owner of McCoy Counseling and Training.

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Be honest and direct

Many families struggle to confront a parent with the issues they’re observing, especially when they know a parent is apprehensive about receiving help. This can often create delays to a loved one getting the help they need. Instead, be direct and honest about what you’ve observed and what you feel is the best solution, suggests Beth Wilkison, Learning and Development Manager at A Place for Mom.

Assuming an authoritative role with a parent can be challenging for some adult children. It’s important to lead with respect for an aging parent — while also understanding that acting in their best interest might mean finding them care.

If a loved one continues to resist and their situation isn’t an emergency, it may be best to take a step back. This may help to reduce your frustrations and consider a different approach. It also allows your parent time to process your concerns and evaluate their circumstances.

Continue to be present and supportive for your loved one. To signal that this is an important topic worth revisiting, McCoy says to set up a day and time to check back in with them about home care.

FROM THE EXPERT: DON'T SPEAK AROUND THE TRUTH

It’s easier for a parent to say no if you’re not confronting them with actual evidence of why they need help.

Gradually introduce home care services

Even after your loved one agrees to receive help, they may still be apprehensive. If their situation isn’t urgent, introduce in-home care services gradually. This may help your parent to warm up to the idea of having a new person in their home.

Lundberg suggests starting with shorter visits and having the caregiver provide noninvasive services like light housekeeping or meal preparation, while a family caregiver handles support with activities of daily living like bathing and grooming.

Consider being present during the first few visits. This can help put your loved one at ease and begin normalizing the care routine. It also allows you to spend more quality time with your loved one and less time providing hands-on care.

Find assistance exploring home care options

Working with a senior loved one who’s hesitant to receive help can be challenging. However, exploring the different home care options can be another way to answer questions and gain a better understanding of how an in-home caregiver can help.

A Place for Mom’s Senior Living Advisors can provide your family with information about home care, including the types of care offered and related costs. They can also help you connect with our partner home care agencies in your area ­— all at no cost to your family.

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Written by
Kevin Ryan
Kevin Ryan is a content specialist at A Place for Mom, focused on home care topics that include defining the differences between home care and other senior care types, home care costs, and how to pay. Kevin’s desire to support seniors and their families stems from his previous career as a teacher, plus his experience as a writer and community journalist.
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Edited by
Marlena Gates
Marlena Gates is a senior editor at A Place for Mom, where she's written or edited hundreds of articles covering senior care topics, including memory care, skilled nursing, and mental health. Earlier in her career, she worked as a nursing assistant in a residential care home for children suffering from severe traumatic brain injuries. Marlena holds a master's degree in nonfiction writing, plus a degree from the University of California, Davis, where she studied psychobiology and medical anthropology. While there, she worked as a research assistant in the psychobiology department.
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Danny Szlauderbach is a Video Producer and a former Managing Editor at A Place for Mom, where he's written or reviewed hundreds of articles covering a wide range of senior living topics, from veterans benefits and home health services to innovations in memory care. Since 2010, his editing work has spanned several industries, including education, technology, and financial services. He’s a member of ACES: The Society for Editing and earned a degree in journalism from the University of Kansas.
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Vicki Demirozu is a 30-year veteran in the home care industry and founder of Giving Care with Grace, an educational platform aimed at improving the client and caregiver experience.
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