Valley View Assisted Living and Memory Care

It a very comfortable place. The staff are very friendly and accommodating. They have done a very good job during the Corona virus and for several months they had no cases and have keep the residents safe. We chose this community, they offer the continuum of care so that my mom can age in place so she never needs move again. I would recommend this community to other families..

This establishment is lacking in all aspects of healthy living for aging adults. They do not care if the resident is diabetic or hypertensive as their food is so salty at times cannot be eaten and diabetics get exactly what everyone else gets including desert. They do not treat residents fairly. Some get to do things others do not. family members of the residents are treated with complete disrespect and will not listen when complaints of the employees come in. They do not feel that foot care for a diabetic is essential medical care and the resident should not have their nails cut for months at a time. Do not come here.

What a surprise I had while visiting Harlingen today. I planned to visit a long time friend, as I have done countless times before, who resides at Valley View Assisted Living. I was denied entry because management has installed a new automated sign-in system requiring multiple computer kiosk entries that makes signing in a chore, requires you to have a telephone and to disclose your number. I have an unpublished telephone number that I was unwillinging to enter into the automated Valley View system and was told by [name removed], the manager, that I could not see my friend. Valley View has definitely made it more difficult to visit residents and I that is a shame!