For services offered
They're very flexible. My loved one doesn't need the same schedule for services every week. She lets the caregiver carry out a few light duties and then lets her go for the day. So she's usually there for 1-2 hours. I just need to check in with them and make sure the caregiver has the whole scheduled time slot committed to my loved one's care and doesn't make other outside commitments. A couple of times there have been some scheduling updates, and we found out about them through the caregiver and not the agency. I feel it's more professional if that communication comes from their office, and it was my understanding that our contract was set up that way. But in the end, we received the updates without issue, so all worked out okay. I really like our caregiver, and my loved one likes her as well. So she's been perfect for us, and we've been very happy.... Read more
Synergy HomeCare of San Mateo understands the struggles that come with living alone when aging, so they are there to help provide companionship and optimal care to the retirement community in San Mateo. Leaving home can be a difficult decision, so they come to you. They offer flexibility, so that they can provide the right level of care in your home, without overstepping any boundaries.
The clients’ well-being is the main concern, and the staff does their best to accommodate their needs. Whether a client has physical limitations or experiences memory loss, the loyal caregivers are committed to providing attentive assisted living and memory care services within their home. Over the years, the home care service has been nationally recognized for its services, so they are dedicated to upholding the standard they’ve set.
Synergy HomeCare of San Mateo understands that each client has unique needs, so they work directly with their care team to create a personalized care plan. The caregivers happily assist clients no matter where home may be. They are open to providing care in assisted living communities, hospice care communities, or the client’s own home. Whether care is needed 24 hours a day or once...
Read More
4.5
4.6
No data collected
4.6
4.5
4.0
4.4
They're very flexible. My loved one doesn't need the same schedule for services every week. She lets the caregiver carry out a few light duties and then lets her go for the day. So she's usually there for 1-2 hours. I just need to check in with them and make sure the caregiver has the whole scheduled time slot committed to my loved one's care and doesn't make other outside commitments. A couple of times there have been some scheduling updates, and we found out about them through the caregiver and not the agency. I feel it's more professional if that communication comes from their office, and it was my understanding that our contract was set up that way. But in the end, we received the updates without issue, so all worked out okay. I really like our caregiver, and my loved one likes her as well. So she's been perfect for us, and we've been very happy.
No data collected
5
No data collected
5
No data collected
4
4
I interviewed Synergy HomeCare while looking for options for my father, and while we did not end up using their services, I feel they did keep their promises to us. I spoke with [Removed] a couple of times to get information about the service, and I found her to be very helpful. My father decided he’s feel more comfortable in a community, I do feel that Synergy might be a good option for those who insist on staying in their homes.
5
5
5
5
5
Response from Synergy HomeCare of San Mateo
November 7, 2017Thank you so much for sharing your experience with us. We are very happy that you trusted us in case home care was the route you chose. Hope your father is doing great in his new home!
So glad to have found this company to help our family while we are not close by. Professional, sweet, helpful, understanding and willing to go the extra mile.
5
5
5
5
5
Response from Synergy HomeCare of San Mateo
May 2, 2017Thank you for the positive feedback. We love what we do and we hope it shows! Saili and the team at Synergy HomeCare
Met with owner Saili. Very professional and direct. Seemed a good option but we felt Home Care Assistance a better option for us.
3
3
3
3
3
Response from Synergy HomeCare of San Mateo
May 2, 2017If you end up needing help again, we're always here!
I have found the professionalism of Synergy Home Care to be excellent and the caregiver Nathalie who is serving me to be outstanding.
5
5
5
5
5
Response from Synergy HomeCare of San Mateo
May 2, 2017Hope you are doing great! I am glad you were happy with our services.
Call (650) 703-6087 to reach Synergy HomeCare of San Mateo.
To reach Synergy HomeCare of San Mateo call: (650) 703-6087
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.