Sunrise of Bloomfield

I appreciate the staff at Sunrise of Bloomfield. They are very nice and helpful. And they respond quickly to any concerns. Biggest area for improvement is the food.

They are caring, and they went above and beyond. They were really a caring group of people. I would recommend this community. And I am gratefu for A Place for Mom and Sunrise.

My dad was in a Nursing Home and we were not happy with the care that he was receiving. After he was hospitalized and we were told he would need to go on hospice, we were recommended by [healthcare facility name removed] to look at Sunrise. The moment my family spoke to [name removed] we knew my dad would be in great hands. [She] asked us for some information and to fill out a few forms online. She took care of the rest and my dad was transferred to Sunrise within 24 hours and all the equipment he needed was there waiting for him. We are forever grateful to the Sunrise team for the love and care they showed to my dad and our family. God Bless you all.

The clearly have a lot of staff turnover and staffing shortages - they had addressed that this week with a large one time assessment and a rate hike. I hope it will help them catch up with needed enhancements with staff benefits and deferred maintenance. There are a lot of agency staff working here at the moment and a lot of turnover in the actual Sunrise facility staff.

Do not place your loved one here, they will not be properly cared for here. There was a lot of medication issues including lack of the medication that my loved one was to receive, and my loved one didn't receive them. The community's source didn't have it and there were days, my loved one didn't receive the medication. There was lack of communication with the family to notify us of this challenge. There was a lack of transparency by the community as well. The laundry was not getting done regularly in a timely manner. Due to the laundry not getting done in a timely manner, my loved one sat in soiled pants for about a week. There was no linen changes for a month. These items were to be included in the monthly fee the family was paying. There was no follow up on medical care. These requests were made by the family through the family requests. It was a horrible experience for my loved one and the family. We would make the community aware, and they would promise to look into it or follow up on it. However, there was no follow up by the community to the family. There was a nurse change during my loved one being here. The new nurse stated they were made aware of the issues in the community. The new nurse attempted to provide course correction and give proper care, by the time this was being implemented the family decided to move our loved one out of the community.

The people here seem to be well cared for. We came here because the staff and the residents were so friendly. When they have activities, those are wonderful. My loved one particularly enjoys the live entertainment. That doesn't happen every day, more like once a week. We would love to see music events more often. I feel the cost is competitive with what everybody else is charging. It's a month-to-month place with no contract, and her apartment is lovely. She's comfortable. I'm comfortable. The executive director is a very nice man. He was another reason why we came here.

APFM helped put me in touch with a great community in Sunrise of Bloomfield. I am grateful for the experience my mother had here.

I would tell others that the community has been a good fit for my loved one. It is a nice community. I would recommend the Sunrise to a friend. Some of the activities include: outside speakers, animals from the zoo, bingo, exercise classes and more for the residents.

My grandmother lived at the Sunrise community for 5 years. We were happy with the care from the beginning to the end. She made friends, went on outings and enjoyed her independence. The care team loved us like family.

We went to a lot of different places and we chose Sunrise of Bloomfield because we thought that it was homey, it did not smell, and everybody stopped to say hello to us. It was very warm and welcoming. My brother started out in a single room which was adequate especially with all the activities they have to offer. He switched to the suite which was very large, more space than he needed. We ate here several times before COVID and the food was delicious. During COVID, he did have complaints when it was being delivered. Overall, I would recommend the community.

I have very nice meeting with [name removed]The facility was ok . The facility looked a little dated. Not sure why . The rooms would really work for Mom

The people at Sunrise were amazing to work with when my 95 year old mother's stroke made it impossible for her to continue to drive and live independently in the home she had lived in for over fifty years. The care my mother received was outstanding. The staff was caring and made an effort to get to know my Mom. They provided me a wealth of information to help my Mom. Their cooperation was particularly valuable since I was coordinating her care from thousands of miles away before I could get back to Michigan and help her move in to Sunrise. Everyone from the sales staff to the care givers were first rate. I cannot recommend this facility with any higher rating. If I was not moving my mother to Washington to be closer to me, she would have been a permanent resident at Sunrise. Lovely place!

This is a great community for care. We like the staff and the clean environment for the residents. They offer a good menu of meals that are offered and a healthy variety. They have a few activities, but they could use more to help the residents stay more active with is good for my mom. The community has a nice environment for the residents to be able to sit outside and enjoy.I would recommend this community for good care

Very nice facility, great outside area, not many men.

I was impressed with the facility and how the living quarters are organized by what type of care the resident requires. Very clean and the residents I observed seemed happy and involved. The staff made sure they were all engaged in the activity. A bit on the high side for my mom's budget though.

My husband did very well when he was at Sunrise. They have more than enough people there to take care of him. I tasted the meals and thought they were very good and they have a large variety. They bent over backward in everything. The only problem was getting records to transfer him to another state. The lady [Removed] she is a nice lady but she did not follow through with some of our requests.

Place was active, residents engaged us and let us know they enjoyed being there. Rooms do not have enough closet space unless you take the Double room as a single