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North End Rehabilitation & Healthcare Center

70 Fulton St, Boston, MA 02109

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street view of North End Rehabilitation & Healthcare Center
anonymous - Loved one of resident/client
5.0
Review of North End

It is really excellent.

Read all reviews

About the community North End Rehabilitation & Healthcare Center

North End Rehabilitation & Healthcare Center in Boston, Massachusetts is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Reviews for North End Rehabilitation & Healthcare Center

3.9

(64 reviews)

Write a Review

Cleanliness

4.0

Care services

3.9

Staff

1.0

Meals & dining

5.0

Activities

4.0

Value for cost

3.9

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1-20 of 64 reviews
1.0
June 23, 2021
June Crowley - Sibling of resident/client
Worst Nursing Staff Any where

My family member was there for Physical therapy. OT and PT was great. Food was good and place was clean and updated. Nursing care was the worst. They would not clean her up, they were rude. She sat in a mess for many hours eve though I called many times to get her help. The aide are terrible, most were agency and RN didn't believe it was their job to do any patient care. I called Administration, they did nothing. I did get one Supervisor on the weekend who tried to help. I would not send my dog to this place.

Reviewed on SeniorAdvisor.com

1.0
June 29, 2020
Denise - Industry reviewer

Why I am giving this rating. My sister did not receive the care she deserved at this facility. She had a trach that became dislodged. According to staff at the center, we were told she went without oxygen for 12 minutes resulting in her death. They were not sure if this happened sometime during the night or early morning, because she was not monitored and no one went in to check on her. WHY????? We were not informed by staff until the next day. Why was this allowed to happen, why did they wait so long to do anything???? why wasn't she monitored closely or checked on frequently like she should have been. My sister did not receive the quality of care she was entitled to and deserved better than she got. I would think twice in allowing any family member to go to a facility like this again. Their lack of concern for my sister's well being was atrocious and irresponsible. This truly is a wake up call for anyone who needs to go into a nursing home/rehab facility such as this. BEWARE AND BE VIGILANT!!!!!! This can happen to anyone. It did to my sister, who was only 65 y/o and making great strides to coming home.

Reviewed on SeniorAdvisor.com

5.0
April 2, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

It is really excellent.

Reviewed on SeniorAdvisor.com

5.0
April 2, 2020
anonymous - Resident/client
Verified Review
Review of North End

They only have one nurse on duty and they had more aides but the service is good. I am very happy with the service there.

Reviewed on SeniorAdvisor.com

5.0
April 2, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

The overall experience has been wonderful.

Reviewed on SeniorAdvisor.com

5.0
April 2, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

This is the first time he has been there, but I would rate a five because everyone there is very nice.

Reviewed on SeniorAdvisor.com

5.0
April 2, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

It is clean with good services.

Reviewed on SeniorAdvisor.com

5.0
April 2, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

It is clean and bright. The staff are friendly and go out of their way to help.

Reviewed on SeniorAdvisor.com

4.0
April 2, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

It is beautify clean.

Reviewed on SeniorAdvisor.com

4.0
April 2, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

The overall experience was a good experience. It was a good atmosphere and they helped my father with what he needed. I definitely would recommend them.

Reviewed on SeniorAdvisor.com

4.0
April 2, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

It was good.

Reviewed on SeniorAdvisor.com

4.0
April 2, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

The day shift is decent but the night shift is too stretched to get my pain medication.

Reviewed on SeniorAdvisor.com

3.0
April 2, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

It was good.

Reviewed on SeniorAdvisor.com

3.0
April 1, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

The care is decent and the food is horrible.

Reviewed on SeniorAdvisor.com

3.0
April 1, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

It was ok.

Reviewed on SeniorAdvisor.com

3.0
April 1, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

They are good but I don't think there are enough staff.

Reviewed on SeniorAdvisor.com

5.0
March 28, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

Overall, it was good!

Reviewed on SeniorAdvisor.com

5.0
March 28, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

Everybody seems very helpful. The team that comes in to give my mother rehab is very good and they motivate her. The place is very clean and I'm just really happy with it. Especially in comparison with the place we just came from.

Reviewed on SeniorAdvisor.com

4.0
March 28, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

Generally speaking, we are happy with the care my wife is receiving. I have hired help to come in to make sure my wife is getting sufficient care. It looks as if there is a 15:1 staff ratio. The nurses here have been very good and we are happy with it, there may be other patients here that do not require as much assistance as my wife does. I like all of the nurses I do not think there has been anything other than positive experiences there. I would say they are maybe spread thinly at times. Along the way, the staff has always been friendly. I would recommend it to a friend.

Reviewed on SeniorAdvisor.com

2.0
March 28, 2020
anonymous - Loved one of resident/client
Verified Review
Review of North End

I am not very pleased with North End at this time. My loved one was admitted here a few days ago and so far the staff has been friendly but the nursing care has been spotty. It seems to be better during the week and falls short on the weekends. Also, no one seems to have a clear sense understanding of the plan, how to establish goals, there just seems to be an overall lack of communication and organization throughout the stay. I would not recommend the facility at this time.

Reviewed on SeniorAdvisor.com
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Frequently Asked Questions about North End Rehabilitation & Healthcare Center

North End Rehabilitation & Healthcare Center has received an average review rating of 3.9 based on 64 reviews. See all reviews.


The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.