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Medical Park West Rehabilitation

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3110 Healthplex Drive, Norman, OK 73072

6.5
Review score
16 reviews
Add review
6.5
Review score
16 reviews
5 star
38%
4 star
0%
3 star
0%
2 star
0%
1 star
62%
See all reviews
For more information about senior living options:
(866) 374-4058
Medical Park West Rehabilitation
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Vanessa
-
Family/friend
5.0
New Administration and Team are Committed
The current team in place is working to make each client's/family's experience to be an especially personalized, positive, and connected one. From the moment that we received a call from [name removed] in Med Park West's (MPW) referral department, I felt hopeful. He was kind, timely, and h

About the facility
Medical Park West Rehabilitation

Medical Park West Rehabilitation in Norman, OK is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Amenities
at Medical Park West Rehabilitation

Healthcare Services

  • High Acuity Care

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Medical Park West Rehabilitation
Medical Park West Rehabilitation

3110 Healthplex Drive, Norman, OK 73072

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6.5
Review score
16 reviews
6.5
Review score
16 reviews
5 star
38%
4 star
0%
3 star
0%
2 star
0%
1 star
62%
9.9
Review score
52 reviews
9.9
Review score
52 reviews
5 star
83%
4 star
13%
3 star
4%
2 star
0%
1 star
0%
9.4
Review score
23 reviews
9.4
Review score
23 reviews
5 star
74%
4 star
22%
3 star
0%
2 star
0%
1 star
4%
9.2
Review score
15 reviews
9.2
Review score
15 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Nursing Homes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Reviews

for Medical Park West Rehabilitation

6.5Review score16 reviews
6.5
Review score
16 reviews
5 star
38%
4 star
0%
3 star
0%
2 star
0%
1 star
62%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Medical Park West Rehabilitation with 6.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Medical Park West Rehabilitation has 16 reviews with an average "overall experience" of 2.3 out of 5.
Overall Rating
2.3
Cleanliness
2.7
Friendliness
2.5
Care Services
2.3
Staff
3.0
Meals & Dining
3.2
Activities
2.4
Value for Cost
2.4
A Place for Mom has scored Medical Park West Rehabilitation with 6.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Medical Park West Rehabilitation has 16 reviews with an average "overall experience" of 2.3 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-16 of 16 reviews
Dawn C
Nursing Home
September 22, 2023
5.0
MPW Review
This is a great place. My dad was here getting therapy. His gait has improved so much. We have no complaints. I would recommend this place to any of my family or friends. Everyone made us feel so welcome.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
5
Norman - Family/friend
Nursing Home
July 29, 2023
1.0
Terrible facility not recommended for anyone you love.
The doctors only makes rounds once a week and nursing staff seems to be unexperianced and if you have a loved one don't let them go to Medical Park West. They have a new Director and a new Director of Nursing I believe they are trying to make changes for the better. My mother was overmedicated to the point of not being able to complete a sentence and couldn't stay awake for 3 minutes without going back to sleep. Staff very slow to respond to call button and very seldom return phone calls to loved ones inquiring about patients care, we requested a meeting with the doctor on 2nd day and still have not been contacted about a meeting 17 days later.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
Vanessa - Family/friend
Nursing Home
July 20, 2023
5.0
New Administration and Team are Committed
The current team in place is working to make each client's/family's experience to be an especially personalized, positive, and connected one. From the moment that we received a call from [name removed] in Med Park West's (MPW) referral department, I felt hopeful. He was kind, timely, and happily responsive when I called him back a few days later to confirm we wanted to admit my mother for physical therapy services. [name removed] was quick to coordinate and confirm that they could accept my mother within the next few hours. I also received a few calls from [name removed], another of MPW's caregivers, as she was assisting [name removed] to coordinate my mother's admission. She was very kind, patient, and sympathetic to our familial situation, and was quick to reach out the other day after my mom had a fall. My mother has also verbalized that she really appreciates the Administrator [name removed] coming in to personally check on her a handful of times. She feels heard and validated with any questions or concerns she might have.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Sheila N - Family/friend
Nursing Home
July 18, 2022
1.0
Poor Care even when I was watching
Poor respiratory care, breathing treatments administrated by unqualified people. Poor medication confirmation {did she take them?} Poor response to "help" button, did not check to see if sheets were wet and needed changing each time they came in. Not even a Sponge Bath, and she was there almost a week. Floors in the room were NEVER moped all week. My feet stuck to the floor! She caught Covid there and was dismissed to ICU at Mercy. Very few sanitation precautions. Poor communication with P.A. and with Doctor. I never talked directly to them. In general: A bad experience. If I was not there, there was little to no contact with staff. P.S. the food was good! [name removed], an aid/tech took great care of my sister when she was working, but she had not control over the "big" stuff.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
4
Value for Cost
1
Ann Smith - Family/friend
Nursing Home
January 14, 2021
1.0
Dangerous
It seems they are very understaffed or just horribly negligent. They do not respond to patient needs or answer their phone. . My family member has been in the ICU due to their negligence, returned to the facility and they are unconcerned. They are unapologetic for their lack of responsiveness and generally uncaring. DO NOT use this facility.
Cleanliness
5
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
3
Activities
1
Value for Cost
2
Lynn Jordan - Toured community
Nursing Home
August 29, 2020
5.0
Home sweet home
Just want to say that my first time visiting Medical Park West was a great experience. Medical Park West is a nice clean comfortable place,staff was super nice and caring, helpful to me and the residents.Call Light Sytems was off within 1-2 minutes which is misunderstood to some because other residents are being cared for at that time. Which I liked things being done in a timely fashion.My grandparents are happy with this place ! Thanks to all the Medical Park West staff with making grandparents happy !
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
L. K. - Toured community
Nursing Home
January 20, 2020
0.5
HORRIBLE PLACE DON'T GO HERE!!!
My mother was transferred here post hip surgery, and the first night she got there, the EMTS drove my mom around on the gurney for like 10 minutes inside the facility lookingfor ANYONE that worked there. This was around 9:30pm so not even graveyard shift. NO ONE- NO ONE came in her room for over and hour to greet her, say hello etc. When someone FINALLY came in, my mother (whom is COMPLETELY oriented) said she was hungry and they told her the kitchen was closed, did not offer anything else but to suggest "having her family come bring her something" (at almost 11pm at night!). They finally got her a leftover corn dog and a cup with TWO strawberries and THAT WAS IT. THEY ALSO DID NOT GIVE HER ANY PAIN MEDS FOR OVER 12 HOURS. Remember, she's only 3 days post hip REPLACEMENT surgery. No pain meds for 12 HOURS. ARE YOU KIDDING ME??! All because "they didn't have any orders from the hospital yet." Which turns out were sent but no one bothered to look very hard for them. They kept trying to give her medications she didn't think she was supposed to take (because she has always know her meds like the back of her hand) and they couldn't even tell her what the medication was for. She'd ask for clarification, they acted clueless, say they'd find out, but then never come back. She liked like 3 of her aides- two were awful. The TV remote fell off the bed and the batteries fell out so she asked this aide if the she could pick up the remote and the batteries for her. The aide handed her the remote and said "she didn't see any batteries" and walked out. My mom is really vulnerable right now and can't get up on her own at all. She was scared to report anything until she left for fear of retaliation. I am a Medical Social Worker and every day I wanted to call this facility in but my mom begged me not to. WAY TO GO ON THE FEW THAT WERE NICE BUT I WOULD NEVER RECOMMEND THIS PLACE! DON'T GO HERE!!!!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Medical Park West Rehabilitation
January 22, 2020
Thank you for posting a review and we’re sorry to hear you didn’t have a pleasant experience. We want the opportunity to investigate your feedback further. Please send your contact information to [removed] and someone from our team will be in touch with you.
Carol - Toured community
Nursing Home
September 2, 2019
1.0
Run away fast
Would go 0 stars if I could. My mom just left AMA. Supposed to go in to get her strength back after hospital. Was there a week and had one day of rehab. She slept in her clothes kept same depends on all day. The kicker was they gave her 9 pills at one time and my mom has a disease that limits her ability to swallow and speech therapy says one at a time and they wouldn’t listen to my dad. They could have killed her. Run away fast.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from Medical Park West Rehabilitation
January 22, 2020
Thanks for your review. Feedback is important to us. Please send us your contact information to [removed] so we can hear more about your experience. Quality care is our highest priority.
Doris Burris - Toured community
Nursing Home
August 31, 2019
0.5
I don’t recommend
The therapy and therapist here are excellent. The nursing is very understaffed. When the call button is pushed a patient has to wait 30-60 minutes for help. They remove soiled linens but don’t remake beds for over an hour. I would not recommend putting a loved one here.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Medical Park West Rehabilitation
September 17, 2019
Hello Ms. Burris, we’re extremely sorry to hear about your experience at Medical Park Rehabilitation and Skilled Care. Customer care is first and our highest priority. Our Facility Administrator would like to discuss your concerns further. Please email us your contact information at [removed], and a facility representative will reach out to you soon.
anonymous - Toured community
Nursing Home
April 15, 2019
0.5
Very dissatisfied
My Aunt stayed here, they very understaffed. It takes a hour for a response when the patient calls a nurse. I would not recommend this place.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Medical Park West Rehabilitation
June 12, 2019
We apologize for your unpleasant experience at our facility. At Medical Park West, we strive to deliver quality care. We are thankful for your feedback as this will help us improve our services.
Judy Connell - Toured community
Nursing Home
August 14, 2018
1.0
Poor care
My mom was only supposed to be in there for only two weeks and they said she wasn't quite ready. Wished we would have taken her out then!! She was worse when she left than when she went in!!! They threatened Medicare might not pay for other medical bills if we went against medical advice. Wished I had gotten a lawyer to ask for for sure :(. Soon as insurance was close to stop paying they discharged her) 77 days of being miserable!! While in there she got fluid A ,pneumonia, C-diff. Told them she would be healthier at home they didn't care. Just wanted insurance I'm sure. We were up there most of the time, imagine if we weren't? Mom was left on the toilet one time for 45 minutes when we wasn't there! The rehab people were good, but she kept getting sick with everything going around the nursing center she couldn't work out.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from Medical Park West Rehabilitation
January 22, 2020
Thanks for your review. Feedback is important to us. Please send us your contact information to [removed] so we can hear more about your experience. Quality care is our highest priority.
Donna Jones - Toured community
Nursing Home
August 3, 2018
5.0
Satisfied with stay!
I [name removed] was a patient in Medical Park West and my stay was 95% met. I had a good stay and therapy was outstanding 105%. [name removed] my therapist was a caring person.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Misty Dawn Mitchell - Toured community
Nursing Home
July 13, 2018
0.5
BEWARE. BE AWARE!
Day 4... a little better as far as PT and OPT due to one being changed. We even got invited in the room and a little tour...which was obviously because issues were brought up, but we'll take what little changes for the better we can get! However, the overall nursing staff and aides are not good. Excuses for call lights not being answered for 15 minutes, bedding STILL not being changed 4 days in (we did it ourselves). It's sad, scary, disgusting, disturbing and disheartening to think what happens to our loved ones when no one is watching. We have been instructed to go through the chain of command if there are any further issues... and then it's 2pm and we finally go ask why lunch wasn't served to our family member. I am guessing the aide who got mouthy about the light and the bedding was supposed to bring it. Seriously? The chain of command??? How far UP the chain do we need to go to get things changed? I read the MISSION AND VISION STATEMENTS- if ONLY! Perhaps the caregivers on ALL levels in this facility need to be reminded of the MISSION. Perhaps they should also truly have to consider: WHAT IF THIS WERE YOUR LOVED ONE? Would you feel secure and confident in leaving them under the staffs supervision and care? If they were truly honest, their response would be a resounding HELL NO! I can't wait for this part of the nightmare to be over. Aging, having a terminal illness, and being away from familiar faces and places is hard enough on the suffering loved one without adding a stay in a place where they are treated like an annoyance. God, grant me the Serenity to accept the things I can not change, COURAGE to change the things I CAN, and the WISDOM to know the difference. AMEN.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Medical Park West Rehabilitation
January 22, 2020
Thanks for your review. Feedback is important to us. Please send us your contact information to [removed] so we can hear more about your experience. Quality care is our highest priority.
Jennifer Rose - Toured community
Nursing Home
April 25, 2018
5.0
Referred a very close family friend to MPW. She had a great experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Nursing Home
April 16, 2018
5.0
Staff was very knowledgeable, and very timely. My time here was wonderful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Nursing Home
December 15, 2017
0.5
I have never met more hateful people as I've met at Medical Park West, I wouldn't send my dog to live there.A couple of the nurse's we're amazing but other than them, most of the employees were lazy,and no where to be found. Very rude people, horrible place.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Viewing 1-16 out of 16 reviews

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Frequently Asked Questions
about Medical Park West Rehabilitation

A Place for Mom has scored Medical Park West Rehabilitation 6.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (405) 321-2188 to reach a resident at Medical Park West Rehabilitation.

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