Peninsula Healthcare Management

The director of marketing was brand new, it was only her second day on the job when she met with us. We told her that my loved one had dementia and that her Alzheimer's had gotten to the point where I could not take care of her. She assured us that they would take of her and that there were activities to do. On day 5, she called us and said that we needed to find mom a different place to live and that they could not deal with Alzheimer's. They gave us the impression that they were more than willing to care for her but we were very disappointed in the whole experience. It may work for some, but not for others.

Trinity Senior Community has a new chef and the food is pretty good. The community is pretty clean throughout. At times there may be trash left by the residents and the staff do not see it until two or three days later. The staff only communicate well if I initiate contact. There is an unruly resident in the memory care unit that has attacked a few residents and sent them to the hospital. This unruly resident continues to reside at Trinity Senior Community.

There was one nurse that was really good to my grandma. Other than that, I feel like the staff [removed] her and she left with dehydration and pneumonia. It was assisted living, but I don't see how she could have come in and then leave a month later with dehydration and pneumonia. I really don't have any good things to say about them. It was clean on the first floor, but the rest of place is filthy. My overall experience was awful and I would never suggest anyone to go there.

Everytime I visit, the place is filthy and smells, with urine on the floor in the dining area. No interaction with residents except for cares, which are limited. Lost articles, clothes, terrible meals. A name change doesn't change the actions at the facility. Most of the workers are kind but the management is ineffective.

I sent my partner there for a respite stay. Whenever I visited his clothes were dirty, often not his own, and he was unshaven. I observed 2 meals that were not very appealing and and staff members paid little attention to residents.

Caregivers on cell phones continuously through shift.

The only thing great about this place is the limited staff. Ashley, Donna and Elizabeth. They are the only ones who keep the place going. The new "manager" Julie its totally under qualified. Three people who own it aren't even in healthcare they are in rental property its what the regional director stated. Also there is NOT a nurse on staff at all. I'm happy I removed my loved one from this facility.

this was the worse place I have ever seen in my life I love that pic of the waitress over the couple that is false advertising. those 2 must go and stay at every nursing home their pics are in so many the staff well 90 % is a joke they give RESIDENTS peanut butter sandwiches to watch after other residents so they can do other things like nap and yes I mean nap. they do have great people to come in to perform but I wouldn't put my dog in there when I went on vacation. they had bed bugs in there because it was not kept up .

I get a kick out of the picture they show with woman leaning over the couple in suit and dress. there is not any that dress like that for meals. The meals are not elegant simply a meal you would see in a military kitchen such as grub, they do not watch after the residents but instead have them watch after each other . if you have pains it takes a while to get your pain meds or regulars. if you can be there 24 hrs and watch it would be ok but I would not leave anyone there if I couldn't. they do not take actins when medical needs is needed and house dr. is not a good dr.

My brother has a terrible respite stay experience in this community. All his things were lost. Everything from his clothes, and his personal belongings. About four hundred dollars worth of things. When I went to pick him up, he smelled like urine. He did not have on anything that belonged to him. They have not tried to resolve this issue at all. It was a horrible experience, and I would never recommend this community to anybody.