For pricing & availability
Residents First is a partner with A Place for Mom. Learn about Residents First, and browse Residents First reviews to find top-rated providers in your area.
9.7
Review Score
525 Harvest Gate Rd, Lake in the Hills, IL 60156
Pricing, location, look and feel of the community, services and staff were the main reasons we chose Melody Living. The staff are all very helpful and supportive. They are always willing to communicate as...
OPENING IN SPRING 2020!We’d love to show you what a Life in Harmony is like at Melody Living’s Lake in the Hills community by inviting you to schedule a private tour of our assisted living and memory support neighborhoods! Discover our commitment to care, warm and welcoming hospitality, explore...
7570 Tutt Blvd, Colorado Springs, CO 80924
I live in Florida and my daughter lives in CO I agree to move closer to her, my son in law works in this community and I only hear great thinks, when I came for a tour I stay in the guest suite to experience...
555 Harvest Gate Road, Lake in the Hills, IL 60156
Melody Living is Incredible. My Apartment is WOW. the one bedroom is spacious. lots of light, the balcony is great, I love it. I have a nice view. my family is so thrilled with Melody Living also.
Melody Living Independent Living in Lake in the Hills offers a robust, active senior (62+) community with luxury independent living community features and amenities, leading edge senior fitness and wellness programs, low-maintenance living, lifestyle conveniences, social programs, exquisite...
7600 Sandy Rock Point, Colorado Springs, CO 80924
Me and my dad where looking for my mother and found Melody Living, it was perfect we love everything about it we end up placing my mom into Memory Care, and my dad afterwards came to AL. I only have...
Review Score
86 reviewsOut of 10
5 star
73%
4 star
21%
3 star
3%
2 star
3%
1 star
3%
A Place for Mom has scored Residents First with 9.7 out of 10 using our proprietary review score based on 65 reviews in the last 2 years. Over all time, Residents First has 86 reviews with an average "overall experience" of 4.6 out of 5.
I feel the community is outstanding, and if I had to do it all over again I would pick Melody living. I would definitely recommend this community to others. communication was good between the staff and our family was good and they kept informed.
5
5
4
4.5
4.5
4.5
5
Melody Living Lake in the Hills in Lake in the Hills, IL
4.6
(32 reviews)
My mom is there. Great place, great staff. They really communicate well with the families. They are just so helpful and accommodating. The facility is VERY clean. Activities are fantastic. Coordination of healthcare with the residents is wonderful! Thank you to all the management and staff!
4.5
4.5
4.5
4.5
4.5
Melody Living of Colorado Springs in Colorado Springs, CO
4.2
(24 reviews)
My friend is a resident at Melody Living Lake in the Hills. I would recommend the facility to others!
5
5
3
4
No data collected
5
4
Melody Living Lake in the Hills in Lake in the Hills, IL
4.6
(32 reviews)
Very good at Melody Living! I have never had any problems with the employees, and they try their best. Melody Living has a variety of food and I enjoy it. I am also satisfied on the housekeeping services.
5
5
4
No data collected
5
4
No data collected
Melody Living Lake in the Hills in Lake in the Hills, IL
4.6
(32 reviews)
Living at Melody Living has been a good experience. I really love it here. I like both the people that live and work here. I have not anybody who is cross.
5
5
5
5
4
5
5
Melody Living Lake in the Hills in Lake in the Hills, IL
4.6
(32 reviews)
It's a nice place to live.
5
5
4
4
5
5
5
Melody Living Independent Living in Lake in the Hills, IL
4.8
(13 reviews)
I am so happy I made the move here. Everything is great.
4
4
3
4
4
5
4
Melody Living Independent Living in Lake in the Hills, IL
4.8
(13 reviews)
Staff is generally very attentive however there have been several occasions when their attention was less than ideal. This could be due to being short staffed as so many businesses are today. I feel they should anticipate those scenarios and adjust their staff accordingly. Their meals are excellent and their staff is always friendly and eager to please. They have always been willing to listen to any concerns we may have and have consistently taken steps to work with us to rectify the issue.
4
5
5
4
5
4
3
Melody Living of Colorado Springs in Colorado Springs, CO
4.2
(24 reviews)
We haven't compared cost at other places in the area since she has been living there, so not sure how to answer fully. However, our mom says she's happy there and likes the food. I would like for them to clean her room better, but overall, it's clean and in a nice location.
4
5
5
4
4
5
4
Melody Living of Colorado Springs in Colorado Springs, CO
4.2
(24 reviews)
Mom chose Melody Living of Colorado Springs as she met friends on her tour so we decided to go with them. [name removed] at the front desk has been amazing!
4
5
3
4
5
5
3
Melody Living of Colorado Springs in Colorado Springs, CO
4.2
(24 reviews)
Too much curn as far as the staffing goes, typical of these facilities. All of these facilities are too expensive. Nominally $100K per year. You can basically hire 24/7 care for that if you are so inclined.
5
5
4
4
4
3
3
Melody Living Lake in the Hills in Lake in the Hills, IL
4.6
(32 reviews)
Unfortunately, inconsistency of care. The facility is very nice and the staff are friendly, but communication has been a problem. There has been a huge turnover of staff in the year my mom has been there. 3 Directors, 2 Wellness Nurses, Maintenance director left, inconsistent care partners. Many times they use nurses or staff from an agency that do not know the resident at all. The Care Plan has not been followed consistently and has needed many changes. [name removed], at the front desk is fantastic and always helpful. She has been there since the beginning.
3
5
5
4
4
No data collected
4
Melody Living of Colorado Springs in Colorado Springs, CO
4.2
(24 reviews)
Our family had an in person tour and it has now been awhile and we do not remember any specifics but from what we do remember is that the community itself is very nice and it was a good experience.
Melody Living Lake in the Hills in Lake in the Hills, IL
4.6
(32 reviews)
Our family had an in person tour and the experience was good
Melody Living Lake in the Hills in Lake in the Hills, IL
4.6
(32 reviews)
One of the main reasons we chose Melody Living was the continuity of care in that even though it is called an assisted living home, it was explained that even if the residents are bed bound they are able to stay there. The only time they have to be moved to a higher level is if they need daily ivs, tube feeding , and things like that. Even end of life and hospice can be handled here. The other thing we really like is that when you walk in you get a very good feeling. It is beautiful, it is friendly, and the staff seem happy to be there and greet all of the residents by name when passing them. During our tour they offered us lunch and the chef actually came out to talk to us for about 30 minutes and he was great. As far as the food they have twice a month food forums where the residents tell the chef what they want and he puts it on the menu. There have been times where if the residents have a special recipe, he will actually make that recipe. My mom has had absolutely no complaints about the food at all and said it has all been wonderful. It has all around been a great experience.
5
5
5
5
4
5
4
Melody Living of Colorado Springs in Colorado Springs, CO
4.2
(24 reviews)
The facility was very nice and clean. The girl showing us around really cared about my mother and she was accommodating. It just seemed too commercial and not very homey. It was disappointing that the outside didn't have any trees or grassy areas.
Melody Living Lake in the Hills in Lake in the Hills, IL
4.6
(32 reviews)
We have more involvement with the cooperative staff team, but the lady in the sales department that we work with is just amazing. Our loved one really enjoys the meals there, however the activities are still limited so your pretty much just on your own. If they bring up the level of activities and keep maintaining the staff and head of nursing which is great, we would give it an overall score of 4+
5
4
5
No data collected
1
4
4
Melody Living Lake in the Hills in Lake in the Hills, IL
4.6
(32 reviews)
The community has done an amazing job during Covid and has really made an effort. The staff is very friendly, kind and work hard to keep us informed and up to date. I would recommend this community to others.
4
5
3
4
4
5
4
Melody Living of Colorado Springs in Colorado Springs, CO
4.2
(24 reviews)
Great facility and great location to access from the east side of the Springs. [name removed] is very knowledgeable and helpful!
4
4
4
4
4
Melody Living of Colorado Springs in Colorado Springs, CO
4.2
(24 reviews)
We had a tour, but since they aren't open yet, I coudn't talk to a resident. Looked nice and new.
4
4
4
4
4
Melody Living of Colorado Springs in Colorado Springs, CO
4.2
(24 reviews)
There are 4 total Residents First Facilities.
Ask an A Place for Mom local advisor at no cost.
Please enter a valid email address.
A Place for Mom is paid by our participating communities, therefore our service is offered at no charge to families. Copyright © 2024 A Place for Mom, Inc. All Rights Reserved. Privacy & Terms. Do Not Sell My Personal Information.