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8.8
Review Score
2621 Appian Way, Pinole, CA 94564
I am currently a resident at Truewood by Merrill Pinole and the overall experience has been good. The cleanliness is okay, but could use some improvement. The friendliness of the other residents is great, of...
Truewood by Merrill, Pinole provides a fulfilling, independent lifestyle in a welcoming environment.Perched atop hills overlooking San Francisco bay, you'll love our beautiful views, magnificent facilities and caring staff. Residents also appreciate the convenience of living in a community just...
620 Terry Ave, Seattle, WA 98104
Picked for combination with independent living and overall opportunities to improve quality of life. I would recommend to others.
Specialized Care:Our community offers Enhanced Assisted Living in our Pearl program. We can help with rehabilitation and are trained in Parkinson's Disease Care. Our Opal program is for those needing a safe memory care environment. We focus on socialization and natural therapies to give our...
3911 E State Hwy D, Springfield, MO 65809
My father passed away last year. He lived a very full 92 years. The people at Turner's were excellent while he was there. We did hospice care at Turners and their team surpassed all expectations. I would...
Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.
650 Stockton Drive, Exton, PA 19341
Food is great, they get residents to interact with activities, friendly staff. We picked this community because of the price, newness of building, resident room, food, and staff I met.
Introducing Eagleview Landing, the newest senior living community in Exton, PA. The location just outside Philadelphia, Pennsylvania is close to perfect. The comfort of Independent Living, Personal Care and Memory Care is reassuring. And the luxury? Isn't that always nice? Eagleview Landing is...
2600 N Milwaukee Ave, Boise, ID 83704
The layout design and friendliness of the staff stood out to us the most. We found working with Upper Management very challenging. Truewood stood out to us by its welcoming environment, cleanliness, and...
Choice, independence and new friends await you at Truewood by Merrill, Boise. Our lovely two-story building lends lush courtyards, a dedicated staff and many planned activities to our residents. Our friendly licensed nurses and caregiver teams ensure every resident at Truewood by Merrill, Boise...
12730 Hwy 92 E, Woodstock, GA 30188
The people were great and worked with us to quickly get them in. The administrative team were great. Nurse head was 30-40 minutes late to the evaluation. Our loved ones overall like the meals and dining...
This beautiful community outside Atlanta oozes southern charm with all the modern conveniences - including spacious apartments with washers and dryers and full kitchens in most units, a theater, wine bar style bistro and lots of cozy common areas. Relax with friends in the landscaped courtyard or...
4907 Williams Dr, Georgetown, TX 78633
Everything has been great and wouldn't even consider somewhere else. We like the size of the place and the look of the place. Staff is responsive to questions. Special luncheons for families are wonderful....
Truewood by Merrill, Georgetown is located in Georgetown, Texas. Our suites surround our beautiful lobby and town square. It was designed to create a beautiful setting for everyone. We are located on Williams Drive right next to Sun City and the Scott & White Clinic.Truewood by Merrill,...
675 W Alluvial Ave, Clovis, CA 93611
My dad was previously a resident at Truewood by Merrill Clovis and the experience was great for him. They took great care of my dad. Unfortunately, we had to leave because the cost of care was raised out of...
Since 1990, we've provided compassionate and professional assisted living and other senior care services to residents in the Fresno and Clovis areas. Each member of our staff is dedicated to the betterment and enrichment of our residents' lives, whether they're administering dementia care or...
80 Front St, Santa Cruz, CA 95060
The facility is circular and beautifully Victorian surrounding a sunny lush garden courtyard. Setting is on a hill three blocks from the ocean. There is always a friendly receptionist close to the entrance...
Sunshine Villa, A Merrill Gardens Community is a beautiful community located in the center of all the action. We are within walking distance of the Santa Cruz Wharf, beach and boardwalk. Our beautiful building has a charming personality—and a fascinating past—all its own. Sunshine Villa, A...
1010 Second St, Lafayette, CA 94549
My wife and I are staying here and the location is great it's right downtown. We are in the independent living and they come clean our room once a week and do the linens. They have lots of daily activities...
Situated between Berkeley and Walnut Creek in Contra Costa county, Merrill Gardens proudly offers senior living for the Lamorinda area in the heart of downtown Lafayette. Enjoy being centrally located within walking distance to local shops, restaurants and art galleries. The Lafayette Library and...
17200 Goldenwest Street, Huntington Beach, CA 92647
I checked three different places. All were nice. The difference at Merrill Gardens is that everyone, including the residents, make eye contact with you and say hello. My mom has been there about two months...
Merrill Gardens at Huntington Beach is situated between the San Diego Freeway and East Pacific Coast Highway in iconic Orange County. Enjoy being surrounded by parks providing ample outdoor recreation areas, near shopping and hospitals; not to mention being minutes away from the Pacific Ocean in...
2567 Second Ave, San Diego, CA 92103
The community is in a beautiful neighborhood, and the community is beautiful also. The director is amazing and very caring. The staff is amazing and I can't say anything bad about this community. I would...
Merrill Gardens at Bankers Hill gives discerning seniors a casual elegance and sophistication found only in the prestigious Bankers Hill neighborhood of downtown San Diego. Downtown retirement living has never been this good — or as much fun — as it can be at Merrill Gardens! Merrill Gardens at...
9185 E Desert Cove Ave, Scottsdale, AZ 85260
Having been a resident here for almost a year, Truewood by Merrill Scottsdale community and I are virtually a perfect fit. We have it all: terrific residents, competent and caring staff, tasty and wholesome...
Truewood by Merrill, Scottsdale is in the vibrant heart of Scottsdale, with easy access to Phoenix, Mesa, and Tempe, Arizona. It truly is at the center of it all, near shopping, restaurants, and world-class medical centers. Truewood by Merrill, Scottsdale is a beautiful place to live with a...
2500 Aaron Street, Port Charlotte, FL 33952
What our family likes the most about the Truewood by Merrill, Port Charlotte community is the Manager there [name removed], has been above & beyond helpful! I would highly recommend that place based on him...
Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living and assisted living from a family-owned company that knows connection is everything.
3201 River Park Dr, Fort Worth, TX 76116
My dad loves the food and the staff at Truewood by Merrill, River Park. They are all so sweet to him and helpful, if his TV isn't working or any other small thing. The housekeeping is good and they are very...
Listening. Serving. Caring. These things matter to you, and to us. At Truewood by Merrill, River Park, we offer more than just a place to live in a beautiful neighborhood nestled along the banks of the Trinity River. We offer a lifestyle full of experiences and opportunities with just the right...
View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.
1 min • March 22, 2022
1 min • March 22, 2022
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Review Score
2,447 reviewsOut of 10
5 star
57%
4 star
28%
3 star
9%
2 star
4%
1 star
5%
A Place for Mom has scored Merrill Gardens with 8.8 out of 10 using our proprietary review score based on 727 reviews in the last 2 years. Over all time, Merrill Gardens has 2,447 reviews with an average "overall experience" of 4.3 out of 5.
Truewood is a great place. My Aunt likes living there alot and has made friends. She wishes the food was better.
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5
When I visited my brother, I had to sign in every time even though they recognized me. I felt security was good and my brother was safe. The staff and even some of the residents were helpful and friendly. The environment did not feel as a "nursing" home but more like a "home" environment which was an important part of why I chose Merrill Gardens. A Place for Mom was very helpful in locating Merrill Gardens for my brother and I applaud you and thank you for that!
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Merrill Gardens at Solivita Marketplace in Kissimmee, FL
4.4
(60 reviews)
I would recommend them to others just beware that they do like to send you out to the ER as per the staff is not licensed. They have a licensed person there about 2 to 3 times a week, otherwise the staff are regular caregivers. I wouldn't mind mom being sent out to the ER as long as there was something physically showing that there was something wrong such as bleeding or such. Two times she has been sent out and the ER has discharged her almost right away because of being there for no reason. They are being over cautious. All in all, I'm happy with the facility and mom is very happy there. Of course, she would rather be at home with us. But if I have to have her in a place, True wood is a good place.
4
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4
Truewood by Merrill, Charlotte Center in Port Charlotte, FL
4.0
(93 reviews)
My husband and I had a tour and an informational meeting before we brought mom in. The Admission Director was professional and knew what we were feeling because we hadn’t made a decision yet. We were uncertain about how to approach the subject with my mom. Mom has been a resident for over a few months now. She is thriving and has so many new friends. Loves the food and all the choices. Has joined so many activities, including the Chorus. Last week we went to their show. So much fun! Mom is managing her own schedule and her life. At 87 she has a new chapter and is so happy.
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Merrill Gardens at Solivita Marketplace in Kissimmee, FL
4.4
(60 reviews)
Everything has been great and wouldn't even consider somewhere else. We like the size of the place and the look of the place. Staff is responsive to questions. Special luncheons for families are wonderful. People are in good mood. Caregivers try to accommodate needed care. Staff doesn't walk around stressed out. Mom doesn't participate in activities but the ones offered are good and the activities director shows she cares about her job.
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Truewood by Merrill, Georgetown in Georgetown, TX
4.3
(56 reviews)
While prior to choosing True wood , I researched a few other places including Truewood . My husband said why are you looking at all these places , I said because I want the best place possible for my mom … I visited a few places twice. / three times .. including truewood . I will tell you that I Truewood is so special , I still can not believe how every single person in that building is kind , helpful and truly amazing . From the start Fran and Lisa have been nothing but spectacular .. Above and beyond is an understatement.. my mom is comfortable there , always talks about how everyone being so nice there !! …I honestly am so happy that I choose Truewood ,. I honestly could not have gotten through the transition without[Names Removed] . I would recommend Truewood. To everyone… I am blessed that my mom is there with such. Caring staff…
5
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Truewood by Merrill, Glen Riddle in Media, PA
3.9
(65 reviews)
My parent's moved to Merrill Gardens Tukwila back in February 2024. They were dealing with some memory issues and needed some assistance with medications, checks at night, etc. They absolutely love their new apartment with views onto the Green River. They walk the trail along the river daily, which is only steps outside the community door. They love the food, staff, other residents, events, etc. Everyone is so kind and caring. The general manager, Shane, is amazing and my parent's adore him! All the nursing staff led by [name removed] are wonderful too! Very happy!
5
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Merrill Gardens at Tukwila in Tukwila, WA
4.8
(22 reviews)
My 87 year-old mom has lived at Merrill Gardens at Tukwila (formerly Holden Southcenter) for 18 months, and it truly is a wonderful place. This review might sound a bit over-the-top with praise, but my platitudes are genuine. As you can see from the photos, the facility itself is gorgeous -- like a luxury hotel (that's actually how I describe it to friends). My mom's apartment is absolutely perfect for her: spacious, light-filled, modern, and functional. Nothing about it says "assisted living." My mom is quite independent and only utilizes the medication management service, which is very reasonably priced, but if she ever needs additional assistive care, we know it's available from well-trained and caring staff members. Speaking of the staff, the folks who work at Merrill Gardens Tukwila treat the residents like family, and that's not an exaggeration. They are absolute angels. I should also mention that there's a clear effort by management to make MGT an inclusive and welcoming co
5
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4
Merrill Gardens at Tukwila in Tukwila, WA
4.8
(22 reviews)
The public bathrooms weren't cleaned enough and not enough attention to details (corners of the floor etc). Some of the staff went above and beyond to be helpful. My mom needed a little more assistance toward the end and they weren't allowed to help with bandages. They did help her with laundering some larger items such as blankets. The dining room was very nice but my mom often complained that the food was never hot. They had lists of activities daily even though my mom wouldn't participate in them. She only liked to go to a weekly Deals and Steals event. I visited several places before choosing Merrill Gardens, and my mom had the same basic cost (other than adding additional assistance in the last 6 months) as when she initially moved in. They were raising their prices when she passed. The management was accommodating with my mom's request to host a few friends for Happy Hour in the common space living room on Fridays (outside guests). I hosted a staff lunch when she passed to thank them.
4
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5
Merrill Gardens at Rancho Cucamonga in Rancho Cucamonga, CA
4.9
(15 reviews)
The facility was very nice and the memory care techs were amazing. The staff liked their jobs which showed in the loving care they provided to the residents. The food is fabulous. I highly recommend this facility to anyone that needs care for aging parents or family members.
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5
Friendly staff. We call the place "the resort" Mom is very happy there but says the food is mediocre
5
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3
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5
Merrill Gardens at West Chester in West Chester, PA
4.3
(54 reviews)
My dad was previously a resident at Truewood by Merrill Clovis and the experience was great for him. They took great care of my dad. Unfortunately, we had to leave because the cost of care was raised out of his affordability and his care needs increased.
5
5
5
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Truewood by Merrill, Clovis in Clovis, CA
4.3
(65 reviews)
My loved one is currently a resident at Pine Rock Manor and everything has been mostly great so far. The cleanliness and friendliness are great. The staff, care services, meals and activities are also great. I would recommend Pine Rock Manor to others.
5
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Pine Rock Manor in Warner, NH
3.9
(22 reviews)
My loved one passed away [date removed]. They were very good for her. The staff all seemed to be genuinely concerned for her well being and her needs at all times.
5
5
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Truewood by Merrill, Port Charlotte in Port Charlotte, FL
4.0
(87 reviews)
My mom passed away in [date removed] , but I will say Merrill Gardens was great with my mom and addressed any issues that we brought up promptly. Kept us informed if she was not feeling well on any given day. Very good. I would give them a 5. If I did have a issue they addressed it immediately. They were very good to my mother.
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Merrill Gardens at Sheldon Park in Eugene, OR
4.3
(100 reviews)
Extremely supportive administration and admissions people/process. I will definitely recommend to others.
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No data collected
5
4
Pine Rock Manor in Warner, NH
3.9
(22 reviews)
I would rate all at 5. My mother is very happy with Merrill Gardens community. She says the food is very good, she's made friends and they have a lot of activities. We would recommend the community.
5
5
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5
Merrill Gardens at Rancho Cucamonga in Rancho Cucamonga, CA
4.9
(15 reviews)
It's been very good and they've been very thoughtful. No additional comments.
5
5
4
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4
Merrill Gardens at Woodstock in Woodstock, GA
3.9
(27 reviews)
As good as an assisted living can be. But much more expensive than we imagined.
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Overall, I've been pleased with Truewood by Merrill Henderson. When I moved here, I used a mover recommended by Truewood and they did a great job and were very reasonable. The staff here is great. Very friendly and helpful. Housekeeping does a good job and they let me know when they're coming. The food is okay and sometimes it's even great. The servers are very good and they seem to know everyone's name. The facility is on the old side, but they maintain it well. I would definitely recommend this place.
4
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4
Truewood by Merrill, Henderson in Henderson, NV
4.1
(54 reviews)
There are 65 total Merrill Gardens Facilities.
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