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8.5
Review Score
197 Indian River Road, Orange, CT 06477
We have been very pleased thus far with our experience. For reasons unknown, the management company switched effective today but I think ownership is the same. I certainly hope that the quality of experience...
1085 Hartsville Pike, Gallatin, TN 37066
Charter Senior Living in Gallatin is absolutely amazing! The entire staff, along with all of the nurses, were very attentive, caring, and most of all compassionate -at all times....which meant the world to...
Located on scenic Hartsville Pike approximately one mile from Sumner Regional Medical Center, our charming 'town and country' community has been in Gallatin providing premier assisted living services for more than ten years. Our superior customer service, consistently high resident...
39 Dorothy Dr, Troy, IL 62294
My loved ones were previously residents at Cedarhurst of Troy and the experience was good for both of them there. The staff treated them both well. We had no issues, it was a good choice for them. I would...
You or your loved one will find a comfortable, homelike atmosphere at Cedarhurst of Troy, a Cedarhurst Senior Living Community. Our residents are free from the cares of chores and other daily stresses. Our staff is available 24 hours a day to assist with your needs. Always preserving your...
8351 Sheridan Rd, Kenosha, WI 53143
I like it here, it's a nice place to live- I like the staff, I like the food, I feel comfortable and cared for. The staff does a lot for entertainment, games, and family functions. I have nothing negative to...
As you or a loved one ages, there are certain daily tasks that may become more challenging. We believe there is a balance to be achieved between a need for support and a desire for independence. This is where an Assisted Living option at Cedarhurst can help.At Cedarhurst, our goal is to surround...
5601 Burke Rd, Madison, WI 53718
[name removed] is our activities director and she is outstanding. This young lady takes an interest in each and every resident of Charter and is always there with a smile on her face.
Cedarhurst of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and welcoming,...
1023 S Cedar Rd, New Lenox, IL 60451
Yes, we would recommend. Quality of care seems good and better than previous experience. However they lack organization with clothes and bed linens. They often get mixed up between residents.
The Cottages of New Lenox is an assisted living and memory care community located in New Lenox, IL, in Will County. The community has been specially created to resemble the type of family home where most residents will have lived all of their lives, helping them to adapt to this next stage of...
2401 Cumberland Pkwy SE, Atlanta, GA 30339
Staff has been exceptional!! They are always attentive and willing to assist in any way needed. The facility is always clean and offer some good looking meals! My family is so glad to have our loved one here...
Go do more of what you love.Sometimes as you get older, you need a little extra help. At our personal care and memory care community in Atlanta, Georgia, we can assist you with the little things — like simple housekeeping and meals — and with bathing and getting dressed, too. We customize your...
391 Common St, Dedham, MA 02026
MY MOTHER IS HAPPY THERE. THE STAFF IS VERY FRIENDLY. UPPER MANAGEMENT IS EXTREMELY EASY TO DEAL WITH AND AS HELPFUL. I MOVED MY MOTHER FROM ANOTHER ASSISTED LIVING BECAUSE OF NASTY CONDITIONS AND POOR...
The Linden at Dedham is nestled in an inviting green country setting in a quiet wooded area conveniently located off of Route 95. Although we are not the “shiny penny” in our market, we offer all the comforts of home with unparalleled nursing care, coupled with longevity amongst its staff. As a...
10803 N Port Washington Rd, Mequon, WI 53092
Community is welcoming and nice size for me. People care about you here and make sure my needs are met. My apartment is spacious-nice things for us to do and activities outsie of community- great food- so...
Cedarhurst of Mequon provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and welcoming,...
4131 Andrew Jackson Parkway, Hermitage, TN 37076
They are caring and very involved and my dad's care. Always accessible. [name removed] and [name removed] were so welcoming. I would highly recommend charter and a place for mom!!
Whether it is the Independent Living Villas; the roomy Assisted Living apartments; or the specialized Memory Care Neighborhood, Charter Senior Living of Hermitage provides a sense of community, of home.The beautiful Independent Living Villas provide all the comforts of home in a carefree...
100 Grand Victorian Pl, Washington, IL 61571
This is probably a very good thing for my loved one being here, and the activities are great. The staff are friendly and overall I think they care for the residents. Everyone other than residents must wear...
After more than a decade of solid experience as a residential community, Cedarhurst of Washington is recognized as a leader in senior services. Guided by dedicated staff and management, such a level of competence places Cedarhurst of Washington at the forefront of quality care for older adults...
12780 Kenwood Lane, Fort Myers, FL 33907
The facility is clean, the food is excellent.. If you don't have anyone around, you are kinda stuck. The cost was a HUGE factor. Springwood was the most reasonable in the area and overall it is a safe and...
At Springwood Court, we have an abundance of ways to make your life here enjoyable, including — but not limited to -beautifully landscaped courtyard and gardens, fine cuisine and activities & social groups. Our assisted living offers tastefully appointed apartment-style living, attractive...
655 Denbigh Blvd, Newport News, VA 23608
Everyone is very cordial and friendly. My father is in memory care and is kept active and engaged. The staff pays attention to all the members of this community and every staff members from other divisions...
Independence and Peace of Mind are important to us and encouraged by Morningside's features and services. Morningside's Levels of Care Program ensures that residents receive the care they need and pay only for the services they require. This allows residents to remain within the community as...
274 Slocum Rd, Dartmouth, MA 02747
Our Dad has received wonderful care at the Cottages at Dartmouth Village. Having suffered a stroke, we wanted to bring him closer to home. He is in a closed unit with other residents that have memory needs....
The Cottages at Dartmouth Village is a memory care and assisted living community in Dartmouth, Massachusetts. Our community is nestled in a wooded area of the city giving residents peace and tranquility while still offering easy access to local attractions and amenities like Buttonwood Park Zoo,...
N168 W22022 Main St, Jackson, WI 53037
So far it is going well. My moms room is spacious and clean and the caregivers I have interacted with have been great. I also have peace of mind knowing she's safe. We picked this community because of the...
Cedarhurst of Jackson is a senior living community designed to make the most of a naturally beautiful setting. Surrounded by lush landscaping, our waterfront location opens up a world of natural wonder and surprises. The Northwoods Resort atmosphere is evident throughout. Stone and timber...
20 Heartfields Ln, Fredericksburg, VA 22405
If they could fix some of the issues my loved one has encountered, it would be very good. I picked this community because of the convience. The schedule was reliable. The weekday medicine was delivered on...
Welcome to HeartFields, a Five Star Senior Living community and Fredericksburg's premier Assisted Living residence! In our beautiful, home-like setting, located less than two miles from Olde Towne, Mary Washington Hospital and Interstate 95, you will find 24-hour nursing, respectful caregivers,...
1410 Mallard Cove Drive, Sharonville, OH 45246
Mallard Cove is a good community but there could be some improvements. We do know right now that staffing is a big problem with everyone, but some of the staff here could work to improve their attitude and...
Mallard Cove Senior Living is a charming community nestled alongside a beautiful lake. Spacious studio, one- and two-bedroom apartments offer full kitchens, individually controlled air conditioning and heating, and a private balcony or patio overlooking the lake or surrounding woodlands. Our...
6805 W Sylvania Ave, Sylvania, OH 43560
Charter Senior Living of Oak Openings is a nice facility, and the staff are nice too. Overall it's a good place, but I wish the food was better - it's inconsistent.
3050 Calumet Trce, Owensboro, KY 42303
7130 Crimson Ridge Rd, Rockford, IL 61107
My Mom did not avail herself of any activities, though she was invited and encouraged to both by family and staff. She didn't care for the food and she is NOT at all picky. That would be her biggest...
Cedarhurst of Rockford in Rockford, Illinois provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new...
16 Lilac Ave, Fox Lake, IL 60020
My mom was previously a resident at The Cottages of Fox Lake and I was pleased with her care there. While we had a few concerns, she was a difficult patient and had to be moved to memory care about 2 months...
The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...
8220 Snowden River Pkwy, Columbia, MD 21045
This is the best community and best care of the residents. The staff was phenomenal. The staff's willingness to make things happen to satisfy the wishes of myself and my wife was outstanding. The...
Somerford Place is the result of extensive research into the needs of people with Alzheimer's disease and other forms of dementia. Our specially designed building nestled in Columbia is secure, supportive and feels like home. Our staff strives to offer quality services to our residents, promoting...
2717 Riva Rd, Annapolis, MD 21401
They are an excellent memory care facility for Dementia and Alzheimer's. They understand the disease and help families through it. When his other facility kicked him out because they couldn't deal with the...
Charter Senior Living of Annapolis (formerly Somerford Place) is the result of extensive research into the needs of people with Alzheimer's disease and other forms of dementia. Our specially designed building is nestled behind historic Annapolis oak trees, and is secure, supportive and feels like...
2900 Westside Dr NW, Cleveland, TN 37312
The staff were amazing!! They were extremely friendly and genuinely kind. The room was very nice for moms respite care. The only draw back was having to supply our own bed linens and pillows and towels....
Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is...
900 43rd Ave, Moline, IL 61265
It's good but had some bad experience with prior employees but happy with new managements changes. We picked this community because, it's a smaller community and all on one floor.
Cedarhurst Assisted Living of Moline provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and...
Review Score
1,582 reviewsOut of 10
5 star
52%
4 star
29%
3 star
10%
2 star
5%
1 star
7%
A Place for Mom has scored Charter Senior Living with 8.5 out of 10 using our proprietary review score based on 500 reviews in the last 2 years. Over all time, Charter Senior Living has 1,582 reviews with an average "overall experience" of 4.1 out of 5.
We chose KindCare at Bristol because it is a brand new facility, cleanliness, location despite cost and initial "community fee" we were charged. Also, memory care unit is specific to my mother's needs. Staff appear to be very nice and attentive to the residents and family members.
5
5
5
5
5
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5
KindCare at Bristol in Bristol, CT
5.0
(1 reviews)
The facility is spectacular. The food was great and the staff were very friendly great place for your loved ones.
5
5
5
5
5
5
5
Residences at Wellpoint in Huntsville, AL
4.9
(58 reviews)
I love the “hands on” relationship with the staffers. [Name removed], is the Nursing dept, has been most helpful and supportive. I can’t say enough things about her. Always return runs my phone calls, answer questions and gives information that I’ve requested. [Name removed] in physical therapy, also has been quite helpful with my mother and keeping me informed with my Mother's well being. [Patricia], who sometimes has brought medications with water for Mom, always comes in upbeat and with a smile. Makes my mother and I happy and at ease with her transition into a living facility. I love the pictures of my mother taking rides in the golf cart, and dancing with the Red Hat Ladies. She has found new energy and her zest for life! I am grateful. The only concern I have is that I have requested an accounting of all Mom’s monthly expenses. At this time I have received no information, or a return phone call. No return email, text or phone call is concerning. Even with this, mom’s happiness is A+.
5
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4
They are caring and very involved and my dad's care. Always accessible. [name removed] and [name removed] were so welcoming. I would highly recommend charter and a place for mom!!
5
5
5
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5
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5
Charter Senior Living of Hermitage in Hermitage, TN
3.8
(46 reviews)
They are an excellent memory care facility for Dementia and Alzheimer's. They understand the disease and help families through it. When his other facility kicked him out because they couldn't deal with the dementia, Charter took him in and was not scared of the issues. This is not an assisted care facility with a dementia unit tacked on the side. Dementia is all they do and they are fairly good at it. Their staff and new director [name removed] also seem to have fun and enjoy what they do. That is very important in caregiving fatigue. I would recommend the facility to anyone looking for specialized dementia care.
5
5
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4
5
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5
Charter Senior Living of Annapolis in Annapolis, MD
4.0
(18 reviews)
My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities have been good.
5
5
5
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5
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5
Charter Senior Living of Woodbridge in Woodbridge, CT
4.2
(56 reviews)
My mother was briefly a resident at Charter Senior Living of Shiloh and it was a great experience for her. Everyone was very nice. The cleanliness was great. The food and activities were also great. She loved it. I would recommend Charter Senior Living of Shiloh to others.
5
5
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5
Charter Senior Living of Shiloh in Shiloh, IL
4.6
(30 reviews)
The place very clean the staff is very professional. They make it feel like it's a home.
5
5
5
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5
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5
Virginia Place in Merrillville, IN
4.3
(33 reviews)
My mom's room is spotless. She really likes the meals. The staff truly cares. There is great communication with me. The OT in house is excellent. Staff knows everyone's name. I would definitely recommend Charter Senior Living of Hazel Crest. My dad, who also visits mom, likes the place.
5
5
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Charter Senior Living of Hazel Crest in Hazel Crest, IL
4.2
(40 reviews)
They always went all out for any holiday with decorating and involving the residents. Everyone was very friendly and always said hello when they saw us. My father in law passed away in October, but during the eleven months he was there the caregivers were awesome. On the rare occasion we did have an issue, we brought it up to admin/management and it was immediately addressed. From our experience we would definitely recommend Charter Senior Living of Davison.
5
5
4
5
5
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4
Charter Senior Living of Davison in Davison, MI
4.2
(12 reviews)
Staff has been exceptional!! They are always attentive and willing to assist in any way needed. The facility is always clean and offer some good looking meals! My family is so glad to have our loved one here and she seems happy as well.
5
5
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3
5
5
Charter of Vinings in Atlanta, GA
3.9
(71 reviews)
Everyone is very cordial and friendly. My father is in memory care and is kept active and engaged. The staff pays attention to all the members of this community and every staff members from other divisions make sure they greet any person they come into contact with.
5
5
4
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5
Charter Senior Living of Newport News in Newport News, VA
4.0
(42 reviews)
Charter serves good meals three times a day. Residents are free to ask for anything the kitchen has. Every room has at least a mini fridge and microwave. My leftovers rarely go to waste. On a weekly basis Charter publishes a daily list of activities. Usually entertainment and Happy Hour occur on Fridays. Charter brings in specialty doctors -- dermatologist, Opthalmologist, dentist -- since I came here 2-3 months ago. The building, furnishings, and grounds are attractive. The staff are pleasant and attentive. My only complaint about the Charter I am in is it is not close to any shopping - personal preference.
5
5
4
4
5
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4
Charter Senior Living Towson in Towson, MD
4.0
(60 reviews)
The facility is clean, cozy and home like. The staff is compassionate, attentive and respectful. Moving my loved one into Trail Creek Place was the best choice. Their activities director does an outstanding job of keeping the residents active and engaged. Trail Creek Place also has their dining room in three sections according to ability so the residents who can carry on a conversation are seated together encouraging social interaction.
5
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5
Trail Creek Place Memory Care in Michigan City, IN
4.1
(11 reviews)
I recently had the opportunity to tour Southern Pines and I left quite impressed with what I saw. This place stood out with beautiful landscaped grounds and plenty of outdoor spaces for my loved one to enjoy. The staff was very welcoming and knowledgeable, answering all my questions with patience and details. They seemed genuinely caring and attentive to the residents who interacted with me during my visit, which was reassuring to see. I can honestly say this is the place that I can see my mom being happy at.
5
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5
My Aunt came to Charter several months ago, in search of a caring environment. She had lived for three years at another Senior living facility. She was always complaining about the staff and food. Since coming to Charter she has become a much happier person. She talks highly of the staff and love her room. She enjoys sitting out in the court yard enjoying the weather. The other residents are very friendly and have made her feel at home. I would highly recommend Charter Senior Living to anyone searching for a place for their live one. They will be well cared for at Charter.
5
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5
Charter Senior Living of Williamsburg in Williamsburg, VA
4.3
(26 reviews)
Charter Senior Living is a wonderful experience. We have been so impressed with the staff starting with [name removed] and all the other employees. They are hands on caring and knowledgeable. So grateful we found Linden for my daughter. We would absolutely recommend this community to other families.
5
5
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Charter Senior Living of Danvers in Danvers, MA
3.9
(57 reviews)
Charter is a phenomenal space! When I started my research into places, I wanted to make sure to stay away from the "nursing home " feel. Both my mom and I were so pleasantly surprised by the friendliness and the cleanliness! The staff were wonderful with helping us through the transition of moving my cousin from her home. I love Charter of Hazel Crest.
5
5
3
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Charter Senior Living of Hazel Crest in Hazel Crest, IL
4.2
(40 reviews)
[name removed] really lives it at Charter. She has lots of Friends and this is her first time living on her own. She is thriving. [name removed] can't stand or walk without a walker. She has fall a few times and they have a necklace to wear with a button that calls the staff. All have been so kind. The Facility has a nice dining room and variety of Menu items. They have helped her change clothes and diapers when needed. They are all sweet and tell [name removed] they are there to help. [name removed] apologizes to them. [name removed] and [name removed] have been helpful and kind too. Anything we need we just call [name removed]. Mostly the folks that live there made us feel welcome and help make our decision on putting our loved one there.
5
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5
Charter Senior Living of Bowling Green in Bowling Green, KY
4.7
(18 reviews)
Overall experience - very positive. My husband was in assisted living and the transferred to memory care after 1 month. Rooms are cleaned once a week or more often if needed. Bathrooms could be cleaner. Most are friendly, patient with residents with dementia. When I ask for medical care (podiatrist, wound nurse), requests are honored. He was receiving PT and OT but recently haven't heard if this has continued. Biggest issue is other residents taking his belongings. He has lost blankets, sweatshirts, pillow, sweatpants, slippers. Staff don't look at names on clothes when doing laundry. Even when I have noted another resident wearing his sweatshirt, staff didn't return it to him. So I do all of his laundry. But if room is unlocked during the day, other residents can take his things. Much better meals now that a chef was hired but everyone eats the same food. Today a resident didn't like what they were having and I didn't see them give her anything else.. There are many additional activities (trunk and treat, trips out). The daily activities are limited. Much time is spent watching TV. Hard to say since this is the only assisted living/memory care facility we have been involved with. Every day I am washing bedding. For the cost, I would hope staff would be more on top of his toileting/hygiene needs.
5
5
5
5
5
5
5
The Cottages of Perry Hall in Parkville, MD
3.9
(43 reviews)
There are 66 total Charter Senior Living Facilities.
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