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7.0
Review Score
4009 Gene Field Rd, St. Joseph, MO 64506
You always wonder if the price is too cheap and not a good place but this place has the BEST staff and at an inexpensive price and no add-ons. Lots of communication. What you would expect form the most...
1515 W White Oak St, Independence, MO 64050
Nurses were great and very supportive. Very clean and did not smell. My mother did not participate in activities but Christmas was very festive and lots of Christmas music. Even though she was supposed to go...
At The Groves, you’ll find we’re a community dedicated to your comfort and security. We’ll take care of the yard, the housekeeping, and the maintenance, leaving you free to do the things you choose to do! Feel carefree!We are located in Independence, MO-Harry Truman’s choice of retirement...
503 Regent Dr, Warrensburg, MO 64093
Review Score
14 reviewsOut of 10
5 star
22%
4 star
29%
3 star
8%
2 star
15%
1 star
29%
A Place for Mom has scored Luxor Healthcare with 7 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Luxor Healthcare has 14 reviews with an average "overall experience" of 2.9 out of 5.
Nurses were great and very supportive. Very clean and did not smell. My mother did not participate in activities but Christmas was very festive and lots of Christmas music. Even though she was supposed to go eat at dining room she didn't feel like it so they would bring her a tray
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The Groves in Independence, MO
3.0
(12 reviews)
You always wonder if the price is too cheap and not a good place but this place has the BEST staff and at an inexpensive price and no add-ons. Lots of communication. What you would expect form the most expensive places. Not a single disappointment so far. My Mom has been here for 3 months now. Thank You so much for the recommendation and the help with negotiating a price.
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Awesome community and highly recommend!
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The Groves in Independence, MO
3.0
(12 reviews)
It is clean and they go above in de orating for each holiday. Looks great and always festive. The staff are very friendly. The groves has a new activity director and she is adding more activities, they still need more added in my opinion. They have changed directors and nursing director since my mom came in sept. The hot food is cold most of the time when served to resident in eating area. They need to improve on that add more fruit.
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The Groves in Independence, MO
3.0
(12 reviews)
About 12 years ago, my sister-in-law was here and the facility takes title 19 patients. It’s certainly an older facility, I think maybe an old hospital, but the advantage that they have over everywhere else is that they offer apartments and all different levels of care, but they’re all within the same facility. I believe the difference in care, though, is that they have what the state requires – 1 staff person per 12 members. Whereas other places offer a more personalized approach. It isn’t a bad facility, just isn’t wonderful. There are a lot more new places available now.
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The Groves in Independence, MO
3.0
(12 reviews)
Really liked this place. Would be a nice fit for mom and dad.
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The Groves in Independence, MO
3.0
(12 reviews)
I toured it and I liked it. I was very impressed with their facility but the never did get back to me so I wasn't able to get a price and I went ahead with another place.
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The Groves in Independence, MO
3.0
(12 reviews)
I hope this helps. They are honest I can say that. They have all new management and they are really trying to impress all of us. They are going through a readjustment phase from what I can tell. I would rate the overall community a 3 I think. I want to give them a 4 but they do not have enough staff to help the residents more than they are. It's a judgment call I admit. I think they can reach 4, in time.
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No data collected
3
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The Groves in Independence, MO
3.0
(12 reviews)
Our family had an in person tour with The Groves and based on the tour experience and the community it was just not going to be the place for our loved one. IT also did not have memory care.
The Groves in Independence, MO
3.0
(12 reviews)
Wooo, when you go to floor for assistant living you smelled urine. the carpets and common areas needed cleaned. the staff was very friendly and knowledgeable. the rooms were very small for 2 people to live in.
The Groves in Independence, MO
3.0
(12 reviews)
It has been the worst experience for my sister ever. My sister was hit by a car and had not walked since December 2023 before she was transferred to this place. When she arrived it was like a ghost town and never seen employees. She had 2 broken legs and 1 with a rod which she could not bend and left broken arm. Day 2 she had to get in the wheelchair by herself to get to the bathroom because they never answered call light and then she had to start wearing depends because of accidents. Never changed the beds and we had to bathe her. Insurance lapsed so they stopped PT. Why is there such a thing as case worker if they can't do their job and missed her first doctor's appointment. She is doing better by getting in the wheelchair and taking couple steps at a time but fell last week. Still waiting on insurance so she can start PT which is the reason she was transferred there because it is the rehab facility. Limited resources due to insurance.
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The Groves in Independence, MO
3.0
(12 reviews)
Please do not have loved ones there, change of ownership in last 2 yrs, the place is FILTHY, my loved one moved in 6 yrs ago, was great, now it's a nitemare! The food is a nitemare, shortage of kitchen staff, have one employee in kitchen more than once in last 3 months for 350 residents! Dinner served at 8pm in styrofoam. One dinner was mashed potatoes with canned corn thrown in and brown gravy, 4 bites of frozen chicken nuggets. No salad no milk, no fruit, no drink. I have the pictures to prove. The pictures you see are over 15 years ago. Potholes for months in parking lot, dead trees, landscaping the allowed weeds to over grow, place will be shut down I'm sure, it couldn't get worse I think, then it does, residents barely get proper care due to high turnover. Im sorry its HORRIBLE
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The Groves in Independence, MO
3.0
(12 reviews)
My parents lived here for 4 years. At first, it seemed like a good decision, despite a terrible early stint in "skilled nursing" (really bad care) after an operation. My parents' apt. was fine, my dad played pool in the atrium with friends while my mom walked around it. The food was at least edible. But every year, lack of attention to resident needs worsened. Broken washing machines went unfixed for months. Things that needed cleaning or replacing did without. Services got cut even as fees increased. No more free transportation—$75 to run errands or go to the doctor? The woodshop closed, ending my dad's hobby. Food got worse and worse—my folks sometimes threw dinner away, and once said, "We weren't even sure what it was." They knew how bad assisted living/skilled nursing were, so they moved to [facility name removed] before it came to that. The difference is night and day. Real care, real service, a real community. Yes, it's more $. And worth it. Seniors deserve better than The Groves.
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The Groves in Independence, MO
3.0
(12 reviews)
Started out good three yrs. ago but now it has really gone down. Terrible food (mother has lost a lot of weight), can't get things fixed when needed(broken toilet for a week). I'm so disappointed and feel sorry for Mother. Need to find a better place.
0.5
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0.5
1.5
There are 3 total Luxor Healthcare Facilities.
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