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Franciscan Court
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","reviewContent":"There is not always someone around. It is slightly dirty at times, but the staff members are very friendly. The quality of care gets a 4 because the staff aren't able to spend enough time with person. Dinner meals are very skimpy as well as some lunch meals. Wish there were more exercise classes upstairs instead of the basement. The value for cost is reasonable. Based on the experience we have had, we would recommend this community to other families.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Best place ever","reviewContent":"The staff are extremely professional and compassionate. My mom feels very comfortable and also independent. She is enjoying the privacy and independence of her apartment but also the community and social life of Franciscan Court.","reviewerDisplayName":"Soo P","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Highly Recommended","reviewContent":"They really care about their residents and it's a smaller place, so it seems more personal- the owners are involved with running the facility which I feel is a plus. They said turnover was low with staff and the facility is very nice. Price per month is more reasonable than any other facility we spoke with. We are saving approximately $1,500 per month and if she ever runs out of resources they accept Medicaid and allow you to stay, which gives us much peace of mind! I would very highly recommend Franciscan Court.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A blessing from above ","reviewContent":"Franciscan Court has been the biggest blessing and gift to my mom and our family! \nThey've been amazing with communication on how my mom has been. Even thought we visit her multiple times a day, we're always informed of how she is doing. When she had to be rushed to the hospital a few times for sickness and falls, they would advocate with us for her care and make sure she is being treated how she is there: with dignity and kindness.\n\nEven with her language barriers, my mom feels so seen and heard and cared for at FC.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Franciscan Court review ","reviewContent":"Honestly we would have to give a 5 for all the categories. They have been wonderful and have taken great care of my mom. The staff is very personable and they all know who my mom is. Very, very, satisfied.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Positive experience.","reviewContent":"We would give 5 to every category expect for the meals - we do not know much about them and therefore can't rate them. The staff members have been wonderful and the value for cost has been good. Based on the experience we have had so far, we would recommend Franciscan Court to other families looking for a place for their loved ones.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very Caring Staff","reviewContent":"Wonderful place! Highly recommend it. Staff are unbelievably kind, considerate and overall very caring.","reviewerDisplayName":"EM","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Unusual Circumstances ","reviewContent":"My mom was a little bit of an unusual case because she was coming out of a rehab facility, and she should not have been discharged, but she insistent that she went home. Prior to going to Franciscan Court, she had a fall at home and she's used to go to the hospital to get check on, so we didn't think it was anything serious. When she went to Franciscan Court, she went on a Friday. They were wonderful about moving her things in beforehand. She was in there on Friday and we were with her all day. \nOn Saturday we stayed with her for most of day as well. She was fixated on having pain in her back; it was quite a transition for her. We were also paying for extra care like help with getting her to the restroom, etc.. By Sunday morning we received a call saying she didn't want to come out of her room, she was still fixated on having pain and they didn't know what to do. \n\nMy sister and I agreed to take her to the hospital for an x-ray. We found out that she had a small fracture in her tailbone; it was a t-4, t-5 little fracture. They did admit her to hospital and she was there for quite a while, as they made her a brace, etc.. She was brought to rehab and she was doing better, exactly the same as she was prior to. They sent her records over to Franciscan and they refused her back because they said she would require more care. It's almost like they didn't give her a chance. My mom is [age removed] years old, and when I was there looking around, there were people in much worst shape who were older than her. The techs were constantly pushing them around in wheelchairs, while my mom is more than capable of getting around by herself. They didn't give her a chance, so we had to go back there and move all her things out. She was only there for 2 days - and all of her furniture had to be removed. \n\nIt wasn't so much the faciliatory, [name removed], he isn't a nurse or anything and he let me know that his hands were tied. His mom and stepdad own the place. It was more on the nurse who didn't want to give my mom a chance. I understand my mom gave them a hard time, I'm not denying that, but we had to start all over again. My mom is in a nursing home because we couldn't get her into another place that was able to care for her in the way she needed. I believe they would have been able to care for her, I really do. I'm not trying to blame them, but they knew she had fallen at home prior to moving in. They were well aware of that, and they knew she was going to require more care than average.\n\nI'm unsure if they got a bad taste in their mouth from her. She is a fall risk, and maybe they didn't want that liability, but it was really unfortunate. They did end up refunding us for the month, but she did pay for the remainder of the month and a community fee. They did not reimburse the community fee and I get it's in the contract, but at times there are circumstances when you should bend a little bit. She spent [price removed], and this was the only savings she had. \n\nFranciscan Court is a great facility, but in particular, I think my moms case was handled very poorly. I also find it hard to believe that there wasn't a person who wasn't in worse shape because I saw it myself.","reviewerDisplayName":"Anonymous ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"","slug":"","averageReviewScoreDisplay":0,"communityCount":0,"reviewCount":0}},"communityName":"Franciscan Court","leadgenCompleted":false}
139315
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1996 Franciscan Way, West Chicago, IL 60185
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West Chicago
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<p>Franciscan Court is an affordable, supportive living community serving older adults on the outskirts of Chicago. Founded as a family company, we pride ourselves on the personal, tight-knit atmosphere of our community, where residents thrive as we connect in meaningful ways. Here, you can trust our staff is dedicated to supporting your fulfilling lifestyle across our entire community with our reliable assisted living services.</p>
<p>We understand that well being isn’t just about the physical body but the broader network of friends, family, and loved ones. We take care to nurture the whole person — mind, body, and spirit — with our care services, welcoming environment, and calendar full of activities and events. Those in our care rest easy, knowing that our staff of nurses, caregivers, and visiting medical specialists are here to serve their individual wellness needs.</p>
<h3>Community Amenities and Services</h3>
<p>From gourmet dining options to countless social and recreational opportunities, the retirement of your dreams awaits. Whether you’re catching a favorite film in the new movie theater, showing your artistic flair in a class, or relaxing in your freshly cleaned apartment, you’ll feel at home and always entertained.</p>
<p>Our health and personal services help ensure attentive assistance for all residents, with services offered including medication assistance, various therapies, lab services, around-the-clock certified nursing assistant staff, mental health and counseling, and daily registered nursing shifts. We also offer more advanced personal services such as bathing, grooming, escort assistance with outings, and more.</p>
<h3>Living Arrangements</h3>
<p>Franciscan Court offers several styles of floor plans, including studios, one- and two-bedroom apartments, and companion suites. Our recently renovated residences come beautifully appointed, carrying the homey environment of our community throughout your personal dwelling. Weekly housekeeping, linen, and laundry services are available to help free up your time. We’re here to welcome you home, today!</p>
<h3>Care Types Offered</h3>
<p>Franciscan Court is a <em>supportive living facility</em>, which in the state of Illinois is a residential setting which offers elderly persons (65 and older) or persons with physical disabilities (22 and older) home and community-based services as an alternative to nursing facility placement. The facility can provide intermittent nursing care, 24-hour response/security, health promotion, and more.</p>
<p>Franciscan Court is an affordable, supportive living community serving older adults on the outskirts of Chicago. Founded as a family company, we pride ourselves on the personal, tight-knit atmosphere of our community, where residents thrive as we connect in meaningful ways. Here, you can trust our staff is dedicated to supporting your fulfilling lifestyle across our entire community with our reliable assisted living services.</p>
<p>We understand that well being isn’t just about the physical body but the broader network of friends, family, and loved ones. We take care to nurture the whole person — mind, body, and spirit — with our care services, welcoming environment, and calendar full of activities and events. Those in our care rest easy, knowing that our staff of nurses, caregivers, and visiting medical specialists are here to serve their individual wellness needs.</p>
<h3>Community Amenities and Services</h3>
<p>From gourmet dining options to countless social and recreational opportunities, the retirement of your dreams awaits. Whether you’re catching a favorite film in the new movie theater, showing your artistic flair in a class, or relaxing in your freshly cleaned apartment, you’ll feel at home and always entertained.</p>
<p>Our health and personal services help ensure attentive assistance for all residents, with...</p>
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