WellAge Senior Communities

My dad enjoys the exercise classes offered every day and the view from the large windows in the dining room. The community has a family feel and my dad goes down to get coffee and a fresh baked cookie every day. They had several get togethers over the holidays-decorating cookies, hot chocolate bar, local high school kids came to sing carols and had refreshments with the residents. On National Rubber Duck Day everyone in the facility got a unique rubber duck. My dad's room gets cleaned every other week and he loves the company and how clean it is after. My dad is 88 and can't live alone but is very active-he enjoys being a resident there and interacting w staff as well as other residents. The independent living rooms are small but offer lots of closet space to hold everything. My dad even has a card table he gets out of the closet to do his pills every week.

I need to go to the hospital quite a lot. The folks here know and understand that and there is no pressure about that. They support my desire for privacy and have a genuine care for my welfare. [name removed] was right and spot on. A great place to live.

So far we have been really happy with the services coming from Jackson Creek, and based on our experience so far we would recommend the community to others. Our loved one does not participate in the activities but from what we have seen, they seem perfect. We do know anything regarding the meals and dining since we have not visited during meal time, but our loved ones diet recently needed to be adjusted and they had no problem ordering the special food that was needed. They have been very accommodating.

We had an awesome tour at Arbor View! The woman who led the tour was there by herself and did a really great job managing us while simultaneously managing the residents' needs. They were going through a renovation at the time, so things were understandably a little messy. But we had a great experience with them overall. They were super friendly. Really our decision came down to location and cost.

They are very patient and helpful. Mom seems to be adjusting well with the new living space. There are lots of cheerful activities to take part in .

We toured Jackson Creek and it is a very nice facility and they did a great job with the tour. They had less of a selection of rooms with a view during the period that we were looking. We decided on another facility, but we would have been happy with either place.

Very spacious hallways that form a circle on either end. 2 dining, 2 living and 2 activity areas. fidget boards on walls, hats on walls, even 2 violins they can take down and play with. The biggest drawback is the size of the closets in the rooms. The rooms are very small but typical (335 - 432 sq ft.) Prices range from $6500 - $7175. Incontinence fee is $300/ month, or we can just buy supplies ourselves. No levels of care - one price for all care. Dry cleaning is possible. Ratio is 1 to 6 daily, nights about 1 to 8. The goal is to have an RN or LPN on the floor 24/7. Rooms come with a huge bathroom with large step in shower, mini fridge, sink in room and bathroom, built in "closet

The care the staff gives residents is excellent. There are choices for what the residents to choose from for their meals. During the pandemic the meals are being served to the residents in their rooms. They even have ice cream socials for the residents. The activities are great, even my loved one enjoys them. The staff is bringing activities to the rooms and hallway activities for the residents. The fees are competitive with other communities in the area, and it is a nice community. The community is beautifully decorated, with beautiful views, and is cheerful. They never pressured my loved one to take the vaccine; however, the staff has offered the vaccine to all residents.

I love my place. It is all one level and I have a huge patio with a door from my bedroom and a door from my living room to get to it. I have a huge apartment with a beautiful kitchen that has a gorgeous range, refrigerator , and cabinets. We have a restaurant here and I can order anything I want, like a hamburger and fries, but I have to go and pick it now right now. I really love it here.

Caring personnel. Delicious food. Spotlessly clean. Extensive activities to keep the mind and body as healthy as possible. I can’t say enough about the wonderful atmosphere and caring personnel. All personnel know every resident by name, treating each person with dignity and respect. My Dad has been very happy there for 9 months. I’m there daily and see firsthand how happy the residents are and how they’re treated. The residents and staff are a warm family.

Updated rooms, the one bedroom is around 500 square feet, views of downtown, great storage, one floor, library, brick building, Awesome staff, and intimate feeling.

They're friendly and they are attentive. They have good facilities, especially for my dad. The putting green is awesome and the garage availability is key for him as well. This is a societal-wide problem, but they are definitely understaffed in the dining room. I think they have difficulties getting enough staff.

There has been a change in management. There has been no cases of COVID in the community. All the residents have their vaccines. We have been able to visit my loved one, as they have a patio. It is located in a nice neighborhood. The meals have been good.

We love Arbor View Senior Living! Our loved one is in independent living so the care services do not apply. There is always room for improvement, but overall my mom is happy and based on the experience we have had so far, we would recommend this community to other families.

I will be in residence for 6 months on the [date removed]. The facility is clean and well kept. The staff is friendly, helpful and knowledgeable. There are plenty of activities to choose from. It is a good place.

Jackson Creek has been pretty good, but I do have a couple of complaints. My mom is not been a position to be able to go down to their dining facility, and she will often have something delivered to her room. Sometimes it takes forever to get to her and sometimes the food is cold. One time last week she never got her meal. They're also supposed to come in and clean her room once a week or so, but they don't do a very good job. They haven't been vacuuming; they kind of do a dry mop on a hardwood floor, which just pushes the dust and crumbs around. They haven't actually vacuumed the carpet. I was going to bring in my own vacuum and do it myself. They gave an excuse of their vacuum not working very well, and it being too expensive to purchase a new vacuum. The cleaning and food delivery services are not that great. Other than that, the people have been very nice and it has been good other than those two things. The place as a whole, I think, is very clean. The move in was great as well. The help that they provided to get moved in and the correspondence with the lady I was dealing with, she was great in making sure everything was squared away.

Arbor View is all on one floor, there are no stairs or elevators it is spread out all over 13 acres of land which is just unbelievable there is much space. I love it here. It is an older facility but they have really been working on bringing up up to date when it comes to the apartments, repainting and getting new carpet. My apartment is completely finished with a nice kitchen with 4 burners and a stove. We have a nice balcony that brings in so much natural light. It is a pet friendly. The meals have been a lit bit of a problem - they have been back and forth between getting new kitchen directors and kitchen staff. Assisted living, memory care, skilled nursing and a rehabilitation center is just right down the road from the independent living. It is all on the same land.

These were nice communities but my loved one wanted to have independent living in the same building and this community did not offer that. My loved one did not want to have to walk to get to the dining area.

We chose Arbor View because of the location as well as the value for the money. The apartment sizes here are good, it is perfect for what he needs. He also enjoys the meals that are made here. They are trying to open more things up, everyone's been vaccinated now. I would recommend to others looking.

I would actually live there. It is a little dated, for the money it is good though. The community is in a quiet cul-de-sac. They are doing updates to the rooms and the community. It is nice.