Vitality Living

My loved one is currently a resident at Vitality Living West End Richmond and most everything has been great so far! The location is easy and accessible. Close to 64, right off of the highway. The staff is friendly, attentive and respectful. Communication with the family is good, but it goes both ways. The administration is easy to reach and listens to concerns. The move in was quite easy! The food is better than most places that I have experienced. I would highly recommend this facility to others.

They are a little short staffed at times. But that seems to be everywhere.. they do manage very well with it. I've been there at mealtimes and they prepare good food for patients. they also try to engage them all in activities.no complaints so far.

I would say that I am so thankful that I picked this place for my mom that the staff is wonderful very caring. Make sure everybody gets out and involved in everything. The food is wonderful.

I like the dining options, how they have an all day menu and no specific seating. I like the facility itself. It's well taken care of. I also like how they communicate when there's an issue. Like when my Mom fell and had to go to the hospital. The biggest thing I don't like is they are not as involved in scheduling her medical appointments as her previous ALF. Overall it was really good. I would definitely recommend it.

Staff is super friendly and knows all the clients by name very quickly. They also have resident greeters that help new members get acclimated. Even cleaning staff was super friendly We would absolutely recommend Vitality Living Hendersonville and already have!

My loved one was transferred here. It was not perfect, but the directions and most of the staff members were great to us.

She passed away on [date removed]. Vitality was very good. Would recommend them highly to the elderly that aren't suffering from severe dementia and can do things for themselves. It's a family atmosphere. The staff have mostly been there for several years and genuinely care about the residents and their families.

It is a wonderful place! They treat us like family and we trust my father is safe.

They just changed management. The staff is great to deal with. They text me if there is an issue or have a question about care. Dad loves them all. This is his 3rd room now. They offer different levels of care. He is now in memory care. Moving in, we took care of, and they were quick to fix any problems that were found. My dad says that the meals are pretty good, they just hired a new head chef.

Traditions of Smyrna is the most beautiful building I have toured. The independent living is clean, modern and vibrant. The staff are engaging and the food is terrific. The best decision we have ever made was to move to Traditions of Smyrna. I couldn't be happier!

Staff is dedicated to their guests - they follow up with the families to make them aware of any concerns. Move in was easy. I highly recommend the facility.

We chose this facility because it was one of the closest to Anton where [name removed] had lived for 40 years, close for visits from her church friends and nieces. We felt like the staff cared about [name removed] and their assisted living purpose.

Our loved one has gained weight. The staff is attentive. When we have spoken to the nurse manager he has replied to questions quickly and he knows who she is. She had an episode of low hemoglobin and they notified us and monitored it. We have been very pleased,

It has been a good 2nd choice. 1st choice would be able to keep her home. But since I don't feel I can safely do that, vitality has been great. As long as she's happy that's all I care about. For food, it's not really the type of food she would normally eat. And she complained they don't offer a lot of "treats." And activities, they are looking for an activity person, so not a lot of stuff happening unless the supervisor does it. But over-all she is happy there.

The staff is very friendly, attentive and caring. There are lots of activities that the residents can participate in and they do outings as well

They have been very good to [name removed]. THEY TAKE GOOD CARE OF HER. She likes it their. HER room us very nice and all the people that work there are great.

Our father in law picked Traditions for his new home after a sudden change in his health. We were out of town when everything happened ,and [name removed] was a breath of fresh air when it came to problem solving over a long distance.

The facility is doing a great job. It's a thankless situation. They keep me in the loop mostly if my mom doesn't talk them out of it. But overall, I like the facility.

Friendly staff, competitive pricing and good location. Like most places these days, they are some-what short staffed.

The community is very nice. Staff is warm, informative, and welcoming as soon as you walk in the front doors. The residents are engaged and active. The care staff genuinely cares about the residents. Has 24 hours nursing and caregivers. A great location for your loved one to live as they progress through aging from Independent Living, Assisted Living and Memory Care if needed.