Vista La Mesa Senior Living Inc

They have a good closer that moves you in, but after that, you'll have to read the small print to find out what exactly you've signed. You're signing 40 pages, so you gloss over things assuming that it'll all be on the up and up, but it's pretty much all in their favor. I assumed there would be more communication, so I'd know what's going on with my loved one. I don't know if they have a program like other places, where you can log in and see what your loved one is up to. I always had to hunt down someone and it was never the same person as the day before. That might just be the nature of these communities as my loved one is at a new place, but we're still having the same issue with communication. You have to work too hard to find out what's going on. Sometimes you do get an answer, but most times you're struggling.

We toured at Plateau Village Memory Care and found nothing wrong. We just didn’t click with the staff as much as we did at another place.

Went well nice place on tour

We tried to hone in on every detail as best we could since we were new to senior living. We asked a lot of questions, which they answered, but they didn't provide insight otherwise. I would recommend being very diligent in asking questions to receive necessary information since they provide only basic information when you ask. Regarding the staff, the caregivers and maintenance were awesome. I thought management and accounting needed improvement.

We really have enjoyed Grossmont Gardens. My father has gone from assisted living to the skilled nursing side. I've just found them to be very caring and supportive of me, and I've really appreciated their help.

Good food, with good location. There are lots of options for care. Overall, this is a good community. There is a lot of socialization and activities for the residents.

The staff members are great, they are very nice people. Our loved one always seemed to enjoy the meals, and the chef even did individual meal plans for the new residents. When it came to the activities they were limited due to covid, but they did have small group circles and we could tell they had good efforts and intentions.

It seems real safe and it is a nice setting. The staff are very really good. The food is okay They offer a daily menu with options in restaurant style dining. Right now, they are delivering three meals a day to the resident's apartments. My loved one is not happy with the bus service. We chose this community because it had a gated pool, nice walking paths, and price was right.

The caregivers are amazing staff. I have never seen such a caring staff team. They treat her like actually family and more. The food needs improvement. The care level is incredible. The staff love her so much and she loves them so much. I chose this community because they offered us a good deal and a spacious one bedroom with a good view.

Enjoyed virtual tour - Units are good sized and reasonably priced. Would consider them to be on my short-list.

My father has been at Elmcroft for approximately a year and a half. He is mobile but suffers from dementia I have recently moved out of state which has limited my visits to him. It is comforting to know that Elmcroft’ staff (from housekeeping to director ) are there to give me assistance whenever it is needed. They are my eyes and ears in my absence and always respond to my calls or text concerning my father. I could not have made my out-of-state move as easily have the care not been top quality. For memory care, this place is great!

My mother has been at Elmcroft of LaMesa over a year now. The staff is very caring and compassionate with the residents as well as their families . They have a lot of activities and special events which the residents seem to really enjoy. The only downfall is the staff turnover... a lot of people come and go and sometimes there doesn’t seem to be enough hands on staff to deal with all the residents who need assistance.

The only downside is that the facility is so large. I feel like it loses some of it's at home feel. However, the accommodations feel very much like a home environment. The residents looked very happy.

Elmcroft of La Mesa was extremely helpful and kind to us when we suddenly had to place my mother. I was able to just observe my mother while she settled in and saw how great they were to the residents and good at gentle redirection. [name removed] was and is a big help and is always willing to thoughtfully listen to our concerns and help ease our fears. My mom is always laughing now and conversing with the thoughtful staff members and they are very loving and kind. I would recommend this home to you for your loved one. The only thing I wish was different would be a bigger outdoor walking area but this has nothing to do with staff but the designer/builder

Very nice place, I liked it very much.

Grossmont Gardens is a nice older establishment. It was clean and well-kept. The staff was friendly and gave a nice tour of the facility. We chose another community that was a better fit for our loved one's needs.

My loved one was at this community for a short period of time and we where very pleased with how things had went for her. The staff where kind and I was comfortable with the quality of care she received. She had no complaints about the meals and enjoyed participating in some of the activities with the other residents. The facility was kept clean every time I visited which I was impressed with. Overall we where happy and would recommend it to anyone.

I have no complaints of how things went for my loved one and I during out tour of this community. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I like the open floor layout and all of the great amenities available to all of the residents. It was just not the right location in the end decision but I would recommend it to anyone.

While touring we got to have lunch. We had the best food, it tasted wonderful. We didn't get to talk with the residents when touring. In comparison for the size of the room, it was not going to benefit her.

My dad has recently moved into this community and so far we are pleased with how things are going for him. The staff have been wonderful to him especially all of the nursing crew. They have helped him make the transition and make sure he is comfortable in his new living environment. He has had no complaints about the food but wishes they have more activities for him to enjoy throughout the week.