Turnaround Solutions

The facility and the staff were great. I have no complaints about anything. It is very clean and there is no odor like there is some other places.

I only had one problem which I was equally responsible for. I used their doctor, but I didn't really sit down with the in-house doctors physician assistant who prescribed the day to day meds and care. I explained that he got constipated and provided miralax for daily use. Apparently it was labeled as needed upon request. My husband was very easy going and they loved him. But when he becomes constipated he gets agitated and aggressive. He is non verbal and could not communicate his problem. He was also continent. I did not pick up on his problem when visiting until he was so backed up and he couldn't locate his room or a bathroom he would go into others rooms to find one. Since it wasn't his room he became aggressive with other residents and staff trying to get him back out. It took three incidents over a two month period until they forced him to go for psych evaluation and drugs. When I finally figured out what the problem was and requested a laxative ( which they only gave if he asked for it -- again he was nonverbal) it was too late to stop the stay at a Geri psych hospital. While there he aspirated. The hospital then returned him to Burlington Creek, got placed on hospice and died of pneumonia a week or so later. When I had him in a small nursing home memory care in Texas before placing him in KC, they gave all patients something daily to keep them regular and encouraged them to drink water several times a day outside of meal times. This apparently was not the practice at Burlington creek. once he was placed on hospice and he neared his last few days, the med tech was super sweet, kind and gentle, and was as loving as a daughter. He was loved there, Burlington Creek and his medical provider just didn't understand the effects of constipation on dementia patients. None of us did.

The process of getting Mom in was smooth and they worked with doctors quickly to get her meds sorted out. Mom is now getting care at Vitalia that is very difficult to get by driving her to all the different care providers. The place is lovely, clean, and has a lot of activities going on.

Trevi Vibrant Senior Living is truly that--vibrant! From the moment that I walked in, I was greeted with music and a staff who were helpful, kind, and sincere. The food there is out of this world; the facility is new and beautiful . . . lots of light throughout. The staff is helpful and kind, and they go out of their way to meet your specific needs. Every time I have visited, there has been music. My husband and I are seriously considering this lovely place for our home in the future.

The Executive Director and staff are genuinely helpful and caring. They have been very accommodating with regard to my disabling health conditions. IL studio apartments are available with a washer/dryer in the apartment, which I really appreciate. This is a SMOKE FREE community, which is significant to me because I have allergies, asthma, and multiple chemical sensitivities . Residents are kind and helpful, too. I have been here for almost three months, and am very blessed to live here.

The administrator is really great. Dad likes the food. The availability of food all day long is a great thing. Everyone has been amazing helping with all the moving details.

We are absolutely thrilled with everything from owners, caregivers and services! My father-in-law is thriving at Hudson Grande. He has made friends he is healthy. He is happy. Of course we would love to have him at home but that's not possible at this time, and Hudson Grande has become a home where he can thrive where he is safe Where he has choices he can make on activities and food. We couldn't be happier and although it was a tough decision for us to make as a family, we absolutely 100% know we made the right decision.

We did visit other places however, the Boulevard is tucked away in a quiet location. It is very clean and organized and everyone always friendly both from the staff to the other tenants. The Boulevard has since opened a new location as well.

They had a lot of activities although my mom was not really interested in that. The food was pretty good, the staff was pretty good too.

Of course I would recommend this facility. They have a good ratio of residents to staff. I visit my wife about twice a week at various times. Her room is always clean. They help her dress and shower, which is something I couldn't do. Castlewood was a great choice. They take such great care of her.

My father passed away the 4th day he was in the facility. People were great, place was clean and very well maintained. Hudson Grande made his last days much less stressful for all of us. Certainly didn't expect him to pass so suddenly but fate has its own timeline.

Experience has been really good. The staff is really friendly. I chose the Highland Hts. location because that is the area that I want to live in. Also Vitalia's amenities are more than the other senior communities.

I would recommend Carriage Court to others.We picked it because my mom seemed to like it best, and they accept Medicare waiver at least in some circumstances, and the staff seemed friendly.

I would recommend this facility to others. All interactions that I have had with all of the staff have been great. Also, my mother has not had a complaint that she has told me about. So everything good. I can't rate the meals or activities as I haven't personally been involved with those.

The staff is very friendly. The quality of the food is very good and there is a nice variety. My loved one says that the housekeeping and the staff are all very nice. She seems very happy there.

My Mother-in-law said that the staff is very caring and all staff knew her name after one day. Housekeeping is very thorough and the move in process was painless. The meals have been fantastic. They have a regular happy hour and Town meetings where you can voice suggestions, etc. She mentioned at the last Town meeting they have decided to start a choir ,so she's excited for that to begin. She would definitely recommend the facility. She also loves having a nurse practitioner at the facility.

So kind and helpful...treat patients with respect. They keep their place clean. The meals are delicious. I would, hands down, recommend this facility to others.

We liked it a lot! The staff was wonderful! It extra fees for dads plan of care was too expensive.

The staff here are all very kind and caring for me. It took a few weeks to get on the cleaning schedule! There seem to be a few new residents here that I've been talking to. All of the nursing staff are very thorough with my medication! If I do need extra meds, I simply push the button on the necklace I have and they help me. The food-"wow!"- you can order from just a bowl of soup, which I love- to a full meal-salad, main dish (which they usually have four or five choices) and always desserts, plus, sandwiches, hot or cold. Breakfast is just as satisfying for all!! We have short trips, exercise for all and even craft projects that have really been fun! We've painted, made pillows, even cards to send out! On Thursdays we have a gathering with wonderful treats that celebrates all kinds of monthly holidays!! I could just keep going, but as you can tell, I'm well pleased with my decision to come to The Princeton and I hope this helps others! No place is perfect, but there is quality here to find!

Everything has been great. She would be a lot happier if she could order her own medicine as the way it's done there her medicines cost her triple . Based on the experience we have had so far, we have been recommending this community to other families