The Waterford on the Bay

My friend, and I had a pretty nice tour of this community. We spent much of our with the administrator, and she was kind. From what we saw the community looked pretty clean, and well maintained. Everyone was nice, and polite to my friend, and I. Our questions were answered, and the experience went well.

Sylvia was very patient with my understanding what this change would involve for my husband and myself. Sylvia was always chatty and cheerful to lighten the mood of our conversations but she also listened to my requests and followed them as much as possible. [Removed]

Clean, cheerful, great location, food looked good, staff friendly. [Removed] is very caring and authentic. Furniture a little dated.

I thought this community was a very well maintained property and had a lot of great amenities to offer all of there residents. They had a wide variety of package options that we could choose from and different apartment arrangements. In the end decision it was just not the right fit for my loved one.

My husband is well cared for at The Waterford on theBay. They are able to meet his needs and that was the main thing we were looking for while touring.

I am quite pleased with The Waterford so far. They are taking very good care of my husband and I am pleased with the community. He has been there a little over a month and has adjusted very well, it has been a good experience.

One of the reasons why i liked this community was because of all the activities they had to offer. Some of the activities that the tour guide mentioned that they had were yoga, cooking and trivia classes. Not only did they have a lot to offer but, it was a nice place with a positive atmosphere.

There were various meal plans that i liked from the community. Signature Senior Living seemed to really work with families on their special diets. In general the information that i received was helpful. I thought the community was very clean. It had nice people that worked and lived there.

Loved it nice clean and friendly. Great rooms furnished even shared room are nice. Very nice experience.

Our experience with Sutton Gardens was only a brief one, but overall it seems like a nice place. The facility is clean and well kept and the staff seems friendly. The care structure is better suited to more independent senior, as the costs can increase quickly the more services your loved one requires.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and the rooms were a nice size. All of the staff I met seemed friendly and professional. However, one of our main concerns was handicap accessible showers, which they did not have available. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

My aunt has been living there, even though it's only been a short period of time so far it has gone well for our family!

We have had a very good experience with Signature Senior Living . They are very good at communicating with the families of the patients, keeping us The medical care is very good and cautious. It is a really good facility. They actually do very well.

So far so good.... jenifer wilson has been outstanding. And tracyhas been as informative and accommodating as I have ever experienced

So far I think everything is going pretty well. I don't live near by so I don't have a chance to get out to visit as much as I would like. I haven't heard any complaints, though when I speak to my loved one. So far they seem pretty happy with it.

So far it's going okay. There were recently some renovations, and we were concerned that it would interfere with the residents. Other than that there really haven't been any concerns. I know that one time a family member went to visit and he hadn't been shaved. We don't really have any other complaints at this time.

It was a nice community. We never had any concerns with how clean it was or how friendly the staff was. It's hard to give many details since we really weren't there very long. We decided to move somewhere that was a little closer to home, this ended up being a little too far from home.

Our mother moved in last spring, after the Prospect Park Residence abruptly forced the seniors out. Jessica, admissions director, was extremely helpful in making the transition seamless. My mom and her home attendants are comfortable with her room & the surroundings. The location is far from family, but the scenic view of the bay and sunny room makes the trip worth it. We feel our mom is safe and well taken care of between her personal home attendants and the Waterford attentive staff.

My loved one has only been here a short time so I don't have a lot of experience with them, but they seem to do a good job overall here and have a lot to provide for their resident. Unfortunately my loved one just could not adjust to this new setting. He wouldn't accept any of the help they tried to give him, and said that the other residents were all too old.

In general things have gone very well at The Waterford. It's a nice looking, clean community, and the care staff have all been very friendly and helpful. One thing I think they could really benefit from would be to have one specific point of contact for families. I feel like every time I have a complaint or a request I have to speak to 3 different people multiple times before I'm able to get some help. But overall we are pleased with the care here, and would recommend it as an option to others.