Sonida Senior Living

I have lived at the Waterford for 6 years. It is very friendly and the staff is excellent, very kind and courteous. The apartments are spacious and comfortable with fireplaces!

My loved one was previously a resident at The Waterford on Cooper. I thought that The Waterford was a very good place for loved one's who are struggling with dementia. The special care and ongoing attention was excellent for my loved one. The staff were trained and able to care for a wide variety of individuals suffering from not only dementia but also many physical and temperamental conditions. I would recommend The Waterford to others.

So far it has been a good experience. What they offered compared with their price is great.

They've been going through some management changes and all of the staff have been absolutely wonderful. Making sure the residents had what they needed. You can tell that the priority of all the workers is ensuring the staff is well taken care of as well as the residents moving in was super simple. We had a moving cart and went up the elevator right into her room. They have housekeeping that comes in once a week to do your linens and clean up the apartment and they take your trash out for you every night. You just set it out by the door. The meals are delicious. We did have a hiccup for a little while while they were changing chefs, but otherwise they've been fantastic. Lots of activities around like the eclipse today, at a party they have bingo. They have all extracurricular activities and my mom is just thoroughly enjoying it. [Name removed] is the new Director there along with [names removed]. They are absolutely amazing women, they definitely go above and beyond to make sure people are taken care of.

Great job, the staff is outstanding

We toured this facility looking to place our mother. We did not admit her yet due to her level of care at this time. I just want people to know that the Admission Director spent so much time with us & gave us so much helpful information. She is a wealth of knowledge. Thank you for all that you do to help people! When our mom is clinically ready for AL, we will be right back to Whispering Pines Village. Thank you!

Very well kept building. People are friendly and they care about the residents.

I would recommend the facility and my brother has had no problems/ concerns.

Moving in was great. The place I have is well worth the cost. A two bedroom cottage with living room and dining area, a full kitchen stove, refrigerator, dish washer and plenty of storage space for a person. Two bathrooms and full shower. I definitely just love this place so far.

Our mom moved in just prior to the pandemic. All the staff are like Family! Even thru staff changes, under the direction of hisa Fite, the quality of service has stayed consistently excellent. We comfortably confident mom is home!

Everything looked very convenient and well kept up. Beautiful apartments. Everyone is very helpful and informative.

Tour was informative

[name removed] did an excellent job showing us around and giving us helpful information. She was very knowledgable friendly, and helpful. Excellent visit.

Very nice facility. A lot of information was given.

We had a positive tour of the Plains Parish Homestead. Apartments nicely designed with balcony. Prices reasonable for services provided. We will put this community. We will put on priority list.

Excellent tour. Covered all subjects. Punctual and cordial. Very comfortable and clean environment.

I’ll have to admit the hesitancy Was there on moving day. Change is inevitable. In order to embrace change, we have to wrap our arms around it and charge ahead. The Waterford certainly made everything easy transitioning into a new lifestyle. Everyone on staff is so accommodating and genuinely cares about your well-being. First class facility.

My sister loves the people and says the food is good This was her pick of the places we toured still ironing out details but as long as my sister is happy I’m happy would love more flexible rules with pump soap to wash hands in bathroom still settling in

Reasons we chose North Pointe: Staff, location, price, appearances. It seems to be a good facility overall.

THERE IS A NEW TOP ADMISTRATOR - A LADY WHO HAS ALREADY MADE THESE CHANGES - #1 A NEW CHEF - ALTHOUGH I STILL DO NOT EAT IN THE CAFETERIA I SEE POSITIVE CHANGES IN THE MENU I RECEIVE WEEKLY #2 A NEW ACTIVITIES DIRECTOR WHO HAS BEEN INTRODUCING NEW ACTIVITIES ON A REGULAR OR SEASONAL BASIS. MY EXPERIENCE IS THAT ALMOST ALL OF THE FRONT DESK PEOPLE ARE FRIENDLY AND ARE READY TO GO OUT OF THEIR WAY TO HELP YOU IF POSSIBLE