Serenity Care LLC

My father was very apprehensive about moving into a personal care home. The staff at serenity wyoming were amazing. They made him feel comfortable and safe so quickly. I will always be grateful to the staff. Unfortunately my father's health declined rapidly and he was only able to stay for a short time but it will absolutely be a place I recommend to anyone who is in the need of a personal home for a loved one.

They all seem to really care for and enjoy the residents. I don't know if I've ever any of the staff in a bad mood or disgruntled. They always welcoming when I'm there. I would recommend the memory care part of this facility.

I can not say enough about the wonderful staff! Their compassion and genuine, loving care means the world to my mom and to me. Knowing my mother has such wonderful caring people around her everyday is extremely comforting. They have truly created a family atmosphere in all they do. Each staff member work very hard at and take great pride in their jobs, and their dedication does not go unnoticed. I am so very grateful my mother is surrounded by such thoughtful, kind, and warm-hearted individuals. The renovations to the facility are beautiful. There are always fun and engaging activities planned, the food is very good, and the facility is always very clean and well kept. I am truly thankful to everyone at Serenity Care Mid Valley for all they do to create such a welcoming, loving environment for my mother.

Thank you so much for referring us to Serenity Care. It was a perfect for for my mother in law. She had wonderful care and made many friends. Activities every day kept her involved and the staff was professional and amazing. They went over and above to provide quality care in a beautiful environment. Meals were excellent. A Place for Mom was extremely helpful in finding Serenity Care. We were lost as far as finding somewhere safe and comfortable for our mom. When the nice gentleman called me I felt relieved that we had an option for Personal Care. Then when I spoke with [name removed], he explained everything perfectly and actually made the calls for me. I would recommend A Place for Mom to anyone needing advice and guidance in placement for their loved ones. Thank you.

Our family just likes everything about Serenity Care Mid Valley. We have had a great overall experience with the community - it is newly remodeled and clean. The staff members working there are great.

Very happy with our experience with Serenity. The first time I met the administrator [name removed] it just clicked. She is truly an asset to this facility. And the same goes to the other staff members- you can feel it the minute you enter the door! We are very happy with our choice!!

We picked this community, because of the value, dedication of staff, and proximity to her home. The staff were wonderful! [names removed] and all the others were amazing!It was a wonderful place for my mom! They took such good care of her! They made me feel welcome! The food was delicious... the activities were fun... the staff was caring... They all went above and beyond to help my mom.

I'd say it's a good, safe and reasonably happy place. We picked this community, because it's fresh remodel and the fact that residents are visible doing activities or getting therapy--they are active.

My tour of this community went well. It is a nice place with kind people. The community looked nice and very well maintained.

On [date removed], my mother fell in her bathroom at Serentiy Care Mid Valley. She was not discovered by staff until 7am the next morning. Residents are supposed to be checked every two hours, and my mother was supposed to be checked hourly due to fall risk. Prior to this incident, I had mentioned to the facility nurse that I did not believe the checks were occurring during the overnights. She told me that she would make sure it was being done. Obviously, she did not. It also does not seem she was held accountable, as it was ultimately her responsibility, and she retained her position with the facility. No one from the corporate office ever contacted us or showed any compassion. Aside from this incident, my mother enjoyed living at this facility and many of the aides/med techs were great. I held off on writing this review until the incident was posted on the PA DHS violation website, as to corroborate my story.