Senior Services of America IV, LLC

It is a good place for the elderly. The community looks clean and new. It looks like they are doing a good job. There is only one activities director currently, and I think there could be more activities offered. The one assisted living activities director is taking care of the activities for the memory care and assisted living

The staff are very knowledgeable, caring, and go out of their way. I would highly recommend the community to others. It is very convenient to get in and out of. Everyone is enthusiastic about what they are doing. The communication with updates on COVID could be better for the residents.

Our family had an in person tour with Harbour Pointe and the tour was great, it is a beautiful facility. We just did not choose this community because it was a little more pricey then what we were looking for.

It's a very nice facility. People seem to be friendly throughout. And watching over and maintenance of my parents has been very good. I have one in assisted living, and one in memory care. In memory care, I think they try as much as they can. They watch over him and talk to him. I think my dad appreciates the friendliness of the girls there helping him. He has incontinence issues, and at a previous facility, there was always a problem of odor. And I'm not sensing any of that here at Harbour Pointe. Especially considering the fact that he's in memory care and may not be able to let them know, they keep up with him very well. The assisited living side is very good too. My mother gets a fair degree of attention, but she doesn't have a high need for assistance at this point. Although she might be moving to a higher level - nothing at all to do with the facility. She's more the bulldog who won't admit she needs help. I've observed the food, and it looks pretty good. They'll bring snacks in the afternoon too. So they're well looked after in that way. I would definitely recommend this community to others.

We chose Rosewood Villa because my sister in laws parents had been here previously and had a great experience. My mom has plenty of space in her room for what she needs. They have been excellent with communication, they send out newsletters periodically even if there are no big updates. I would absolutely recommend and already have.

I am so happy to live at The Village. It is 100% better than the last senior community I lived at. I appreciate the warm, fresh, tasty, homecooked meals that are made daily. They keep up our building and there is always hot water when I shower. The staff is always friendly and helpful. Thank you to everyone that helps keep our place running.

The staff members are very friendly, they are just really great and have been keep constant communication. The residents can participate in hallway bingo and zoom chats with their families.

The Village has all levels of care. Ranging from light Retirement Living, assistance in your own apartment to Memory Care. The community has plenty of open space and easy to navigate hallways and floors. There staff there around the clock. Friendly and knowledgeable caregivers and nurses that are social and greet everyone with smiles. The food is freshly prepared each day. You can smell the delicious cooking through out the building. Plenty of fun to be had. If you’re not wanting to leave your apartment the Life Enrichment ladies will come to you! I recommend this community to those who have worked hard and would like quality care. They have many budget options and aim to help the community!

It’s difficult to look past a loved one’s need for Memory Care and objectively evaluate an assisted living facility such as this. However, I can say that Mukilteo Memory Care is a fine facility with a dedicated staff. I don’t know how they do it, but the staff (including the Director) take a personal interest in the residents, provide answers to questions, along with information and some insight to the family members. I wish my family didn’t need you, but I’m so glad we found you. Thank you all.

The facility was in a great location, They took great care of my Grandma, and she was able to do things she wouldn't have been able to do by being there. The staff made sure she felt at home. I would defiantly recommend this community.

I would say to people to look at for sure. Especially, if they are looking for a place for their loved ones. The first steps into the community, all we could say was wow. We were impressed with the offerings for the residents and the activities prior to COVID. The food has been wonderful as well.

I was impressed by the care/concern expressed by the staff. The facility is nice (not too big) and the care level that could be provided is appropriate for our needs.

Rosewood Villa is the best place to live and work. People are happy, friendly, kind, caring and empathetic. We are happy to call Rosewood Villa home!

LOVED this place! Looks brand new with a lovely dining room. Management showed a strong interest in my mother’s interests & background so that they could introduce her to like-minded residents.

Beautiful new community and a wonderful care staff. Much needed addition to the community.

Nice place, good area, good walkability, great for food, pretty small studio but do-able

Perfect fit in Memory Care for my father. I started looking over a year ago and toured many other communities in the Gig Harbor and Tacoma areas multiple times. I kept coming back to The Lodge for Memory Care. The pros are many: nice rooms and public “lodge-like” spaces, patios, good food, regular activities, and easy access for family. While the pricing between communities was similar, the care team and staff at The Lodge made the final decision easy. Everyone has been extremely helpful in making a potentially difficult transition seamless for my father. Dad is enjoying his new home and routine. Whatever level of care you are seeking for yourself or a loved one, I highly recommend considering The Lodge at Mallard’s Landing.

This may be a great setting for either or both of my parents. I like that there is not clear delineation between independent & assisted living. It protects residents' privacy and allows couples to stay together in the same apartment. Even if one needs to eventually move to memory care, they can still spend much of their waking hours with their spouse residing on an upper floor. I particularly liked the restaurant-style dining room. When entering the building - seeing lobby and then dining area - it struck me as very much like a cruise ship. As my Dad loves cruises, this is definitely an appealing factor. I very much appreciated the Director of Sales & Marketing's extensive background experience on the memory care side of things. Was a great tour and may be a good place for my parents. Not ready to make decisions of this kind but now actively engaged in discussing with my parents. My parents would be moving from a large home so transition to apartment would be a dramatic change. My Mother is a super active person and an avid volunteer. Not sure it's right for her at this stage but in terms of finding a place well suited to meet both of my parents' needs, this is likely the closest fit.

This is a beautiful place with excellent food and facilities. Our tour person was very helpful, rooms that we were shown were very nicely done. Nice place. Good location