Senior Services of America IV, LLC

Mirror Lake has an amazing staff, the facility is clean and well kept up. I would recommend it to any senior.

The Staff at Sequoia Assisted Living community are friendly and helpful and have done their best to make my Mom feel welcome. She had a fall once in the middle of the night and they immediately responded to her pressing the call button, got her up and reorient and settled her. I know she is safe there.

My 98 year old Mother believes she works at her facility … the Mukilteo Memory Care in the PNW. I often find her sitting at or around the nurses’s desk. When we walk around, she will stop and take a pulse or two or call a caregiver over to help a resident. If the staff are laughing together at the desk, she will reprimand them about their loud and unprofessonal behavior. She will show or tell the nursing staff the “proper” way to do things. Although her methods are outdated, the nursing staff seem to listen attentively. One of the nursing staff told me she appreciated knowing how things used to be done. So, in October, I nominated my Mother, who was voted Employee of the Month. Last week (her third year anniversary at the facility) about 15 to 20 members of the staff and several residents gathered around to acknowledge Mom. Everyone clapped for my Mother. Mom was so happy. When asked for a speech, Mom said, “This was unexpected. I never thought you all appreciated me!”

Our family had an in person tour with Harbour Pointe Senior Living and it was lovely and the people we met with were nice. However it was more of an assisted living environment and not enough hands on care as needed for our loved one.

My mother is has been a resident of the Village for 4 years now. When we first got here the was plenty of things that made us unhappy. I could list them, but the NEW Village is night and day better. Since the new director, [name removed], took over the service and care has gotten better every month. Also, the whole building was remodeled, and it is absolutely beautiful. It's like walking into a brand-new building. It has a theater, many activities and the new chef has completely changed the food that comes out of the kitchen. My mom looks forward to every meal now instead of dreading it like she used to. Since the management change and the remodel I stress much less about my mother. We are very blessed to have the peace of mind when it come to my mothers care.

We toured with The Sequoia and it was a very close first contender. The facility and the staff were both very nice. The room sizes were just a little bit bigger at [facility name removed] and we thought the shower set up was much safer. That was the main reason we chose them instead.

Been here 4 years!!!

Memory care is a tough decision. After searching 5 different locations we found Mukilteo Memory Care to be the best fit. There is access to the outdoors with a lovely patio area. Every room has a window. Staff is caring and kind. [name removed] at the front desk is a treasure always there to help out when you need it the most.. It is always clean and well kept. [name removed] loves her room and the activities. In an area that is often fraught with problems we find very few here. We are comfortable with our decision, tough as it was to make.

We had both parents in Memory Care at Mallards Landing most of their time was during COVID. We were very appreciative of the care they received. All protocols and protection were used during lockdown. Out of lockdown we were confident they were being cared for and received genuine caring interactions with the staff. Would recommend them to anyone.

My grandmother moved into Kings Manor just over a week and a half ago and is incredibly happy with her choice. The entire staff was incredibly friendly and kind. The day she moved in we had staff coming to check on her a few times because they had just gone into Covid lockdown that day. She has also been very pleased with the food and drink offerings, only one meal that she chose and didn't really care for. Activities have been limited again due to a few Covid cases but they are still doing activities that she enjoys. Kings manor is 6/5 for value as well. The staff is so kind and the cost is incredibly well priced for where they are and for the high level of care that my grandmother needs. It is priced better than a lot of the other places in the area. I could not be happier with our choice to move to Kings Manor. I wouldn't have found it without the help of A Place For Mom, so overall again the entire experience has been lovely.

Toured the Sequoia on Friday and was taken away by how ambient is the feel of the place. Spacious, very calm, with lots of outdoor patios and balconies. Sequoia's renovated interior looks elegant and tasteful to the last detail. You feel as if you are at the retreat. Impressive choice of things to do dazzled me with a cooking master class! Yes, I am a foodie, and this along would be a deciding factor for me. What's more engaging then learning from [name removed] - a head chef with over 30 year s of restaurant experience! it is like being on the Food channel every week! Wow! the staff is so collaborative and helpful, yes, Sequoia is a place to be!

I'm not that familiar with what they offer for activities and my loved one says they don't have much to do. My loved one could probably use a little more encouragement to join. But given how awesome they are in all other areas, I choose not to rate activities because I have limited understanding right now. The staff are very supportive. My family member is doing very well. It is bright and clean and the staff is always friendly and engaging.

I toured Hawthorne Gardens and loved it, but again, it was a no-go as they did not have the staffing to provide 2-person transfer/assist. The lady there was very apologetic and noted post-covid staffing issues. She went above and beyond, however, and gave me many helpful suggestions that were extremely useful in my search. The lady there really went out of her way to be helpful (which was deeply appreciated given the circumstances and that I needed to find a place ASAP). While I have no actual experience with how the care is, etc., I was really struck by how happy the residents seemed and how comfortable they were with staff - that spoke volumes. If my husband's needs had been different, we would have gone with Hawthorne Gardens.

The tour guide was very knowledgeable, helpful, and understanding of how things worked. The facility was a little too quiet for my mother-in- law.

Our family had an in person tour and we found Holi Senior Living to be very impressive. The lady who took us around the community was very informative and very helpful, so it was an excellent experience.

Really nice place to live, with really good staff and caretakers, and the residents are really nice. The living place is in a nice quiet neighborhood and close to albertson so if your family member want to get you personal items they can. We have a whole lot things coming up in the future, but for now we have bingo every friday and other games. We also have coffee in the morning before breakfast and hot tea, hot cocoa as well. I like living here because it is family-friendly. If you need to talk to staff about settling in they are here to help.

My Mom due to advancing Dementia moved into Hawthorne Gardens 3 months ago from another outstanding place, (Facility Name Removed). Although the stay at Hawthorne Gardens was brief, the care she got was outstanding. The staff, at the Memory Care Unit, and I know just a few and met only a few, (Names Removed) made those last months so much nicer for my Mom. Memory Care is very much about getting the residents engaged. With a staff per resident ratio better than what an Assisted Living can do, my Mom was more involved in activities. (Name Removed) sent me pictures of outings with my Mom smiling in each picture. Although my Mom could be “picky” about food, the food that (Name Removed) and her staff prepared, Mom's comments were that the food was “good”, vs “all right”. The short time I was there, I did have the opportunity to eat there and the dinner was well done and tasty. This job that all the above do and so many others is a calling. This is not just a job, I saw

My good friend has been living here for just over a year. He hated the thought of moving into a senior community but he has gown to enjoy it. The care staff are a blessing. He is undergoing treatment for cancer currently and they make him very comfortable as well as keep him involved in their activities. The gentlemen who leads the activities and he is so caring and thoughtful. They are currently remodeling entire building, it is going to look very nice when it is done. I've had several meals at the village and the food is like restaurant food. Moving to the village was a large upgrade for my friend and it improved his quality of life. He was home alone for several years after loosing his wife. Lovely place.

I toured with Hawthorne Gardens and it was a lovely facility, but too small for my social butterfly mom.

My mother moved into this community and she loves it. The convenience, the comfort, and the safety. The staff are very kind and attentive. The food is outstanding and the dining room service is top notch. Gig Harbor is a great city too. I recommend this community.