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5.5

Review Score

109 reviews
15 communities
Starting from $X,XXX/mo

PSL Group LLC community listings

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Orchard Park

500 Wedgewood Ct, Bucyrus, OH 44820

Starting at$X,XXX+ monthly
Photo of Orchard Park
6.0
Review Score
16 reviews

Orchard Park is a nice place. The activities director is wonderful. Although my loved one doesn't participate, he keeps asking and trying to engage them. If your loved one would participate in activities,...

Provides: Assisted Living, Independent Living

Westbrook Assisted Living and Memory Care

101 Westbrook Blvd, Upper Sandusky, OH 43351

Starting at$X,XXX+ monthly

I like it here. Everyone of the staff works very hard to keep us disease-free and I understand there are other homes who are not. Thank you all!

Provides: Assisted Living

Oakwood Terrace

400 Gleason Drive, Moosic, PA 18507

11
11 Photos available
8.0
Review Score
12 reviews

Meals and dining were excellent. Cost was a but this was best facility in area for dementia specific care. The facility was on a large lot enclosed with a fence so residents could walk around outside...

Provides: Memory Care

Sometimes caring for a loved one can become more than a caregiver can manage at home, especially in cases of Alzheimer's Disease and other forms of dementia. Oakwood Terrace is a specialized alternative for the time when home care is no longer possible but skilled care may not yet be...

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Eden Heights of Eden

4071 Hardt Rd, Eden, NY 14057

11
11 Photos available
8.0
Review Score
13 reviews

I recently moved my dad in to Eden Heights. I never wanted to put my dad in a home but he had no choice. I am so happy I found Eden Heights. The staff is wonderful. It was difficult for my dad, with...

Provides: Assisted Living

The Eden Heights community offers assisted living services in charming Eden, New York. With the beautiful scenery from the mountains to Lake Erie that surround Eden, our residents always have a view to enjoy. Our residents can enjoy the views of Lake Erie from our front porch, or from the walking...

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Eden Heights of West Seneca

3030 Clinton St, West Seneca, NY 14224

8.0
Review Score
22 reviews

Eden Heights was a wonderful facility. We chose them because it was quick, they had availability, and they took her on short notice. The room sizes at the facility were adequate for what she needed. The...

Provides: Assisted Living

Eden Heights of West SenecaEden Heights is an assisted living community that is found among the rolling hills and wide open skies of West Seneca, NY. Our community is only minutes from downtown Buffalo, which gives visiting relatives plenty of lodging and dining choices during their visit. Eden...

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7.0
Review Score
9 reviews

Smaller community and that was good. The care my loved one received was great. The value we got was great. The communication was not really that great but did improve towards the end. I would recommend...

Provides: Assisted Living, Memory Care
1
1 Photos available
3.0
Review Score
6 reviews

The staff members and the care services they provided would be a five plus, they are excellent and they are bringing back the activities. The pricing was our #1 thing and this was huge for us here because...

Provides: Assisted Living, Memory Care

The Pines of Clarkston is an Assisted Living and Memory Care facility that serves residents and families throughout Southeastern Michigan.Our goal is to create a safe, caring, and stimulating environment for our residents, offering their loved ones peace of mind.Our Assisted Living community, The...

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3.0
Review Score
5 reviews

The Pines of Burton is the perfect setting for my mom. The staff is friendly and welcoming. The atmosphere is very warm and inviting and smells nice. She loves her apartment which we decorated with her own...

Provides: Assisted Living, Memory Care

The Pines of Lapeer Assisted Living and Memory Care

1442 Suncrest Dri, Lapeer, MI 48446

10
10 Photos available
1.0
Review Score
3 reviews

Extremely friendly staff team! Activities are fun and entertaining centered around involving all! Feels like a home instead of a facility Great value

Provides: Assisted Living, Memory Care

The Pines of Lapeer Memory Care

1446 Suncrest Dr., Lapeer, MI 48446

10
10 Photos available

Very nice place. My dad has been there over a year. The staff are patient and kind. They take excellent care of all of the residents. He also has told me the food is good??

Provides: Memory Care

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Eden Heights of Olean

161 S 25th St, Olean, NY 14760

7
7 Photos available

The staff in the head office was wonderful, even though they have nursing staff you need to keep an eye on things and make sure your visiting and double-check with the staff and make sure everything is ok....

Provides: Assisted Living, Memory Care

Eden Heights of Olean offers a residential opportunity for seniors to focus on independence, friendship and fulfillment. At Eden Heights of Olean, our residents horizons grow, not constrict. They are enabled , not hindered .Residence at Eden Heights of Olean means having assistance so that day to...

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Fountain Park Assisted Living and Memory Care

1433 North Main Street, Bryan, OH 43506

6
6 Photos available

This community for sure made a difference in my father-in- laws view on his independence. They made it very important for him to still be able to do things on his own and made him feel like it was okay to...

Provides: Assisted Living, Memory Care, Senior Apartments

Fountain Park Inn and Villas is an assistant living community located in Bryan, OH. We offer a wide range of services for senior citizens to provide them with the appropriate type of care for their situation. Our facilities are designed to allow our residents to maintain healthy lifestyles by...

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The Pines of Goodrich Memory Care

8119 S State Rd, Goodrich, MI 48438

Provides: Memory Care

The Pines of Burton Memory Care South

5340 Davison Rd, Burton, MI 48509

Provides: Memory Care

The Pines of Burton Memory Care North

5330 Davison Rd, Burton, MI 48509

Provides: Memory Care
Viewing 1-15 out of 15 communities

Reviews
for PSL Group LLC

5.5
Review Score
109 reviews

Review Score

109 reviews
5.5

Out of 10


5 star

62%

4 star

18%

3 star

12%

2 star

5%

1 star

5%

A Place for Mom has scored PSL Group LLC with 5.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, PSL Group LLC has 109 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
67
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13
5
5
Date Submitted
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Reviewer
17
67
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Care Received
58
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61-80 of 109 reviews
Sort by

4.5
Leslie - Family/Friend
Memory Care
September 16, 2020
The Pines of Lapeer is home

Extremely friendly staff team! Activities are fun and entertaining centered around involving all! Feels like a home instead of a facility Great value

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
April - Family/Friend
Memory Care
September 11, 2020
Loving Respectful Care

From the moment I brought mom to The Pines she was treated with respect and dignity. The staff is so good to her and her fellow residents. They are all friendly and professional. Her room is very spacious and the entire place is kept clean. I would recommend The Pines to anyone that has needs for memory care for their love ones.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Becky - Family/Friend
Memory Care
September 4, 2020
Great Leadership & Wonderful Team

We highly recommend The Pines of Lapeer Memory Care. We tried another place that ended up not being a good fit and needed to move my grandmother. [name removed] made it happen for us on a few hours’ notice. Knowing that my grandmother was having a tough time adjusting to the change, [name removed] put my grandmother in a room near her office so she could help the best she could. The whole team has really made this move easier on us, especially in the times of Covid. They never complain about the increased workload I’m sure they have now. They’re always friendly when we call, even if grandma is having a rough day. The food is really great so we never really have to worry about whether grandma is eating. The team there has become sort of an extension of our family, especially [names removed], and we are so grateful. It’s never ideal to have to move a family member to memory care, but The Pines of Lapeer has really stepped up to make it easier on our family.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Family/Friend
Memory Care
July 11, 2017
Verified Review
Everything is going great!!

My father has recently made the move into this community and I could have not picked a better place for him to go. The staff are very friendly and I am pleased with the experience he is having so far. The property is always clean and they do a great job at helping keep his room picked up and fresh. He has had no complaints about the meals and enjoys the activities from time to time. I would recommend it to anyone interested in an assisted living for there loved one.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
anonymous - Toured community
Memory Care
April 14, 2017
Verified Review
Second choice!

We relly liked The Pines, it was a nice community and the people there were very friendly. The reason we chose another facility was location. Other than that, this one was a great choice.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
anonymous - Family/Friend
Assisted Living
August 21, 2015
Verified Review
Friendly staff, lots of activities!

I think they're doing a great job taking care of my loved one! It's a nice looking, clean facility, and the staff are all very friendly. They've got a lot of activities, and I appreciate that they put a lot of effort into making sure my loved one knows about them and participates!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
anonymous - Family/Friend
Memory Care
December 29, 2014
Verified Review
kind and very helpful

They are really so kind and very helpful. I can tell that they really like and genuinely care for my mom. They look out for her and are doing all they can to help her in any way they can. Mom is not quite as advanced in her dementia as some of the other residents are, and most of the activities are (understandably) geared towards those whose dementia has been more advanced. I wish that they could have some activities for those whose dementia is not as advanced.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

3.5

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
October 18, 2023
Verified Review
Review for The Pines of Goodrich Assisted Living and Memory Care

I would recommend them. We picked this community, because the cost fit our budget.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
June 27, 2022
Verified Review
It's not the best circumstance, but its certainly not the worst

Orchard Park is a nice place. The activities director is wonderful. Although my loved one doesn't participate, he keeps asking and trying to engage them. If your loved one would participate in activities, they would like it here. The food is bland, and cafeteria-like. It's not anything to write home about. My biggest compliant I have is the aides do not wear name tags. So if you don't know who they are or if you cant remember their name, then that's just kind of too bad. They also need to respond better. My loved one has limited mobility, and can not walk. They are a 2 person transfer when they need to be moved. I've had several aides come in, turn the light off, not do anything, and never come back - I'm pretty sure its the same aide(s). They could do a lot better job at that. I do understand that finding reliable and good help is hard right now; but maybe if they paid them a bit more or offered an incentive, they could hire more people who want to do their job. Generally a lot of the people are nice, but they tend to be nicer and more helpful when I'm there versus when I'm not. There are a few who are special and who are good to the residents, but a majority of them are just there to pass the time. I've complained to the administration and they said they would address it, but it hasn't changed. Again, some of the girls I'm comfortable leaving my loved one with but I want to be fully comfortable leaving them there. My loved one has lived in several places, and this is the best place so far. It's convenient for me because its very close to my house, but Orchard park could step it up a little bit. I'm happy, but I'm not satisfied. It's not the best circumstance I could hope for my loved one, but its certainly not the worst.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3.5

Activities

4

Staff

3

Value for Cost

4


4.0
Greg R - Family/Friend
Memory Care
March 23, 2021
Verified Review
my experience

Smaller community and that was good. The care my loved one received was great. The value we got was great. The communication was not really that great but did improve towards the end. I would recommend this community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

5


4.0
Lynn - Family/Friend
Assisted Living
February 12, 2021
Verified Review
Great Smaller Community

It is a small community. I like the fact that it is on one floor, and a simple floor plan for my loved one. Overall the staff is friendly and helpful.

Cleanliness

No data collected

Friendliness

4

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
December 16, 2020
my experence

The staff in the head office was wonderful, even though they have nursing staff you need to keep an eye on things and make sure your visiting and double-check with the staff and make sure everything is ok. I would recommend this community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

4

Staff

No data collected

Value for Cost

5


4.0
anonymous - Industry reviewer
Assisted Living
November 8, 2020
Verified Review
Review of Eden Heights of West Seneca

Dedicated, committed, caring staff. Good response time, variety of activities, dietary staff offer a varied menu and provides excellent service. Housekeeping works hard to keep the facility and rooms very clean. Administration available at all times to address resident concerns. Staff friendly acknowledged by residents and family for their hard work and keeping resident safe and the facility free of Covid-19.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Resident/client
Memory Care
November 6, 2020
Verified Review
Review of Eden Heights of Olean

I have been living here for 10 years and I'm very happy during those years.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Independent Living
November 5, 2020
Verified Review
Review of Orchard Park

My mom is comfortable here.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Independent Living
November 5, 2020
Verified Review
Review of Orchard Park

Nice community. Mom seems to be happy and comfortable.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Independent Living
November 5, 2020
Verified Review
Review of Orchard Park

Dad gets good care when he needs it. Facility is clean. Communication is good. Staff is friendly.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Independent Living
November 5, 2020
Verified Review
Review of Orchard Park

My dad likes the staff. They take good care of him. Clean, comfortable room.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Jennifer VanBuren
Memory Care
February 27, 2020
MOMS stay at the Pines

Mom was very isolated, no activities sometimes only 2 staff working. She didn't get a choice for meals. She sat in her chair for long periods and started to get breakdown. When i visited one day she was sitting in her chair soaked and had an un attended skin tear on her hand. When I changed her she had dried BM ON her. She went from wearing pull ups to briefs and cried a lot there was not much social interaction no crafts bingo nail days exercise activities. Sometimes she'd be sitting in her room with the door shut. NEEDLESS to say mom was there 2 months I brought her home to live with me and she is more alert and doing much better.

Cleanliness

4

Friendliness

4

Care Services

3

Activities

0.5

Value for Cost

2


4.0
anonymous - Toured community
Assisted Living
October 2, 2019

We really liked the place and all the things that they have for Mom. Just looking to move ahead by finding my Dad's papers.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 61-80 out of 109 reviews

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There are 15 total PSL Group LLC Facilities.

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