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8.0

Review Score

25 reviews
6 communities
Starting from $X,XXX/mo

Presbyterian Homes community listings

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Lake Forest Place Independent Living, a CCRC

1100 Pembridge Dr., Lake Forest, IL 60045

Starting at$X,XXX+ monthly
Photo of Lake Forest Place Independent Living, a CCRC
16
16 Photos available
Provides: Assisted Living, Memory Care, Independent Living

For today’s independent older adults, Presbyterian Homes’ Lake Forest Place is a Life Plan Community with the perfect combination of sophisticated retirement living and total peace of mind. Located on 60 beautifully wooded acres, Lake Forest Place offers apartment and cottage residences just...

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Westminster Place Independent Living

3200 Grant Street, Evanston, IL 60201

Starting at$X,XXX+ monthly
9
9 Photos available
Provides: Independent Living

Located minutes from downtown Evanston, IL., and Northwestern University, Westminster Place is renowned not only for the beauty and livability of the campus, but also for our exceptional continuum of care. You’ll find a wide selection of inviting residences, an extraordinary array of programs and...

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The Highlands Assisted Living at Westminster Place

3131 Simpson St, Evanston, IL 60201

Starting at$X,XXX+ monthly
1
1 Photos available

It's a very nice place for my mother. Not sure if there is anything that they need to improve on from what my mom tells me. Most of the staff is very friendly and she seems to be happy there.

Provides: Assisted Living, Memory Care

The Highlands Assisted Living at Westminster Place is a community situated within a beautiful 40-acre campus. As a part of Presbyterian Homes' continuum of care, this assisted living community in Evanston offers levels of personalized care based on an individual’s needs. Residents of assisted...

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The Moorings of Arlington Heights

811 E. Central Rd., Arlington Heights, IL 60005

7
7 Photos available
8.0
Review Score
9 reviews

What our family likes the most about The Morrings of Arlington Heights is how friendly and welcoming everyone is, and the community is welcoming as well. Based on the experience we have had so far, we would...

Provides: Independent Living

Located on a beautifully landscaped, 45-acre campus in the heart of Chicago’s northwest suburbs, The Mooring of Arlington Heights offers gracious, independent senior living in a country-like setting. This senior living campus combines a quiet country ambiance with a genuine small-town...

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The Highlands Assisted Living at Moorings of Arlington Heights

1071 Moorings Dr, Arlington Heights, IL 60005

16
16 Photos available
Provides: Assisted Living, Memory Care

For those who cherish their independence but need a little assistance to enjoy life to the fullest, The Highlands Assisted Living at The Moorings of Arlington Heights makes life a little easier and safer. Located within a beautiful 45-acre campus and as a part of Presbyterian Homes' continuum of...

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Ten Twenty Grove

1020 Grove St, Evanston, IL 60201

1
1 Photos available

Everything is going pretty well for me with my move this community. Everyone has been very welcoming and kind. I'am pleased with all they have done for me. I'am still pretty independent, but I have access to...

Provides: Independent Living

Ten Twenty Grove is an independent living community that is located in Evanston, Illinois which is a part of Cook County. The one and two bedroom apartments are designed for an easy living lifestyle. The proximity to downtown Evanston gives you easy access to restaurants, shopping and medical...

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Viewing 1-6 out of 6 communities

Reviews
for Presbyterian Homes

8.0
Review Score
25 reviews

Review Score

25 reviews
8.0

Out of 10


5 star

52%

4 star

24%

3 star

8%

2 star

4%

1 star

12%

A Place for Mom has scored Presbyterian Homes with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Presbyterian Homes has 25 reviews with an average "overall experience" of 4 out of 5.

Overall Experience
13
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Date Submitted
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2
Reviewer
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10
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Care Received
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21-25 of 25 reviews
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3.0
anonymous - Toured community
Independent Living
October 21, 2014
Verified Review
Beautiful Independent Living

Beautiful apartment, but it didn't really supply food, more independent. Too independent.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


1.5
anonymous - Family/Friend
Independent Living
November 12, 2016
Verified Review
Saddened by the sales process

My husband and I live out of state. We have been trying to find out more about the Moorings since early Spring. All we know is his Mom toured the independent housing section at the end of last year after a medical diagnosis. I called one of the sales staff and we talked about the continuum of care for about 45 minutes. She said she would email me information about the cost, size of rooms, etc. After more than a week, I had received nothing. I called back and left a message, asking questions about the occupancy rate in their assisted living, the staff-to-patient ratio, etc. She never returned my calls. We know that my mother-in-law gave the Moorings all of her financial information in Feb., and she was told that she would receive care for the rest of her life, even if she ran out of money. If you're in assisted living or skilled nursing or hospice care, does this promise still hold true? How do they handle the transitions? We've never gotten straight answers as to how any of this really works, as they have not been willing to send us any information. I called to set up a tour, and was told they would have to have an internal meeting about it, and that they would call me back the next day. *They had to have a meeting to discuss whether we should be allowed to tour.* They never called. I contacted A Place for Mom to set up a tour through them, since the Moorings was apparently not willing to return my calls. After another week, I finally received an email because I started asking questions through the website saying that they cannot answer any questions about the care they provide until my mother-in-law moves in. In other words, they're not willing to clarify anything (not even general questions about their services) until after they complete the sale. I finally received confirmation that we would be able to tour, through an unbelievably rude email from the lead salesperson. We are in disbelief that they would communicate with family members this way. The language they've used with me is standoffish and uninviting, if not downright rude. We had to fly out and be in person before we were finally able to get information, and we were rushed through the skilled nursing portion because a proper tour was not set up. We later learned my Mother-in-law already signed the papers a month in advance, the deal was done. I used to be a property manger and then later became a sales associate at a continuum of care in another state. I have been through extensive sales training for this market, and have been involved in this field for over 12 years. The behavior, communication, and etiquette coming from the Moorings is shocking. If we had the chance, we would shop around. I hope no one in my family has to go through something like this ever again. My family and extended family feels very uneasy about this move. If anyone reads this and can private message me about their experience with this company, I would greatly appreciate it. Some general tips if you're looking for a place: Beautiful properties are being built all over our country to cater to our older generations, but please choose wisely. Tour at least three different places and look at all they have to offer. Encourage family members to tour facilities with you, and really understand the entire continuum you are buying into. Know who the owner of the facility you are giving your life savings to is, know their budgeting plans, their plans to grow and build. Ask where the money is coming from, and if they have investors. Ask if they can provide you with a list of broken down pricing for assistance care or if it is all inclusive. Make sure the place you choose can keep up their promises. Protect yourself when signing documents by having a knowledgable family member or elder law attorney present when you sign a contract. Understand if they take Medicare and/or Medicaid, and if they can cater to your future health needs. Make sure they will be able to contact your loved ones in a moment's notice should their be an emergency. It is a huge decision to become part of a buy-in continuum of care, and many steps should be taken by a resident and extended family to make sure everyone involved will be comfortable for a very long time.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.0
Mark W - Toured community
Independent Living
September 9, 2023
Lake Forest Place?

Lake Forest Place is a very snobby choice. Most of the residents say the were members of Exmoor Country Club. Look elsewhere if you’re not a fit. The place is lovely and the staff are friendly. The activities are plenty if you can handle the activities.

Cleanliness

5

Friendliness

3

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

3


1.0
Sue - Family/Friend
Independent Living
March 28, 2014
Verified Review
RUN AWAY FROM THE MOORINGS AS FAST AS YOU CAN!

Unfortunately my family member needed to be moved to the dementia care unit. The staff there is awful. I checked in many times unannounced and the ways in which my loved one was talked to and treated made me sick. The nurse [removed] so so aggressive and what I would consider abusive to patients has made me do what I can to switch my loved one out of the facility. If you have a choice, do NOT go here especially if you care about your family member. There are better places! The dementia care unit is AWFUL...absolutely AWFUL!! The patients are left unattended and when they beg for help they are told to sit down and stay there. I wouldn't recommend this to my worst enemy.

Cleanliness

2

Friendliness

1

Care Services

1

Activities

3

Value for Cost

1


0.5
JS1987 - Family/Friend
Independent Living
March 17, 2020
Send your loved one elsewhere

My father went here for Rehab after a fall. 2nd floor Rehab unit is clean, has good food but looks are deceiving. Everyday, social workers kept bringing him documents to sign, DNR, contract to move in full-time after rehab, documents Dad had no business signing while being pressured. Dad kept telling them he would not sign anything and was going home not to their skilled nursing home. Dad is over 6 feet tall and did not fit in the bed. It took a week of me complaining before they changed the bed to a longer bed. I visited my Dad daily and noticed this place is short on staff, they put my dad's health and safety in danger on many ocassions. One staff member took him to the bathroom after dinner. I was outside and heard the staff member yelling at him and saw light outside triggered. No one came so I ran in to help. Staff member was lying on the floor with my Dad's head in her hands and he was twisted on floor. She said he fell but it sure didn't look like that to me. I ran around the whole floor and could not find even one staff member. Then ran to the Memory Care door and set off the alarm and yelled for help in that ward. A man came to the door and said he would call other CNA to come help since he was the only one on duty in Memory Care. After insisting his co-worker was going to drop my Dad's head on the floor, he came to help. After 7:30 PM, you are lucky to find one CNA on the floor, who is busy typically helping 20 patients to the bathroom. Visit during the middle of day unannounced, walk down the first floor to see how they treat their skilled nursing patients. They are lined up patients down hallways in wheel chairs, not visible to any visitor unless you go to nurses station. Patients parked there all day to stare into space. Pathetic. My Dad developed a urology problem and could not empty his bladder. He had over 400 cc of urine left after urination and was in extreme pain. CNA's kept saying he didn't have to go but Dad's stomach was distended and he said the pain was terrible. Nursing staff said he was fine and he just went to the bathroom. I wouldn't leave the facility until someone attended to him. Got a nurse to finally call the doctor who said to do an ultrasound of the bladder. They did an immediate catheter after they discovered 400 cc of urine. Again, had it not been for me visiting and advocating for him everyday, he would have been left to suffer. Moorings doctor met my Dad for 4 minutes and during that meeting, he asked why my Dad was on Digoxin. I told the doctor Dad had a pacemaker and AFIB. The Pacemaker was obviously sticking out of his skinny chest. Doctor did not read his chart or look at his chest to figure out he had a heart problem. The doctor, on recommendations from a social worker, prescribed him Remeron, an anti depressant without checking with his cardiologist. Dad was not in AFIB when he arrived at the Moorings because he was transported directly from a hospital who checked him his pacemaker before leaving. After I found out he was given Remeron for a week, a drug that causes arrythmia's, I contacted his cardiac Dr. who said to send in a heart transmission immediately. One week of Remeron at the Moorings Dad was in AFIB. Moorings said they would discontinue the Remeron upon recommendation from Dad's cardiologist. When the Moorings discharged Dad with the remaining weeks medicine, Remeron pills were included in his daily prepackaged medicine which means they lied and did not stop the Remeron. I can list more problems with the Moorings than space on this page. My recommendation is to find any other place for Rehab or skilled nursing.

Cleanliness

4

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


Viewing 21-25 out of 25 reviews

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