Keestone Senior Community

We toured Keestone of Florence Senior Community when searching for Assisted Living for our loved one. We loved this facility! However, it was way out of our budget. We found the prices provided online to be way lower than actual costs.

Mom is loving Keestone!

Very pleasant and easy to deal with. Very clean Director and staff very friendly. Very attentive to residents. Meals are good. Plenty of activities. Seems to be competitive with other Assisted Living facilities. We chose Keestone because they work with TennCare, and didn't require a full year of private pay, as others did, to qualify for assistance. My wife's sister really enjoys the staff and the facility. [name removed] is very pleased and happy to be there.

Moved into Keestone Resort [date removed] - it's great - wonderful staff - very nice area. Our pool/patio areas are under construction. It will a beautiful relaxing area.

I have visited this facility many times and the staff is so friendly and really care about their residents. Always clean and pleasant atmosphere. I would recommend Keestone very highly. My brother was treated with utmost respect and very well taken care of. It is a beautiful and well maintained facility.

The community is beautiful and well maintained. The staff has made my loved ones feel like they are family. The staff knows everyone's name and uses it so they feel like that is there home. I am very impressed how well the staff takes care of my loved one. The community offers a lot of different choices for my loved one to choose from. This community has a lot of amenities for your money.

I want to start by saying that Keestone is now, with the new addition and the planned future upgrades the finest by far of any facility in middle Tennessee. I realize that the cost is shocking at first but when you see and experience the facility and quality of management and care it is hard to believe that they can do all they do for the cost. My mother has dementia and my father is quite a bit older than her and needs the added care that they offer at Keestone. They are together in a 1 bedroom and they are both happier than I have seen them in years. I've observed them together over the past couple of weeks and they act the way they did 45 years ago. I know everyone may not experience the extreme change in their loved ones as we have as a family but I've watched others with their family at the facility and I can see their joy also. I thank God for the truly heartfelt care and understanding that I've experienced at Keestone.

We love it here at keystone ... The place is really nice and the staff is great!!! Glad we chose this place..

The community of people, my dad has made a friend and that makes me happy. I would recommend them, but I will say, just like most community environments it's important that a family member makes sure that their loved one needs are being attended to also

We toured Keestone of Florence Senior Community and the facility was very nice! However, the facility didn't seem to have the activities that some of the others did. Aside from that, it was very nice.

Based on our families experience so far with Keestone Senior Community we would recommend them to other families. Our loved one says the meals and dining experience has been wonderful, but they could use a little more activities during the week. We do think the overall value for the money is pretty good.

I have no complaints about this community. The meals are fresh and have good flavor to them. I really like that the staff encourages my mother to interact with other residents. My mother says that the community feels like home. I feel that it is very safe here. It's a wonderful community.

Nice facility; Clean; Smells Fresh; Friendly Staff; Patients seemed happy. Patients stay on a per month basis only & can leave with a 30 days notice. Building is not locked & outdoor area is not secure. Cost is $2,195 or $2,495 and up per month depending on size of room, with extra $500 one time fee to participate in activities.

We picked this community because they were easy to work with on the admissions process. I would recommend to others.

Our tour at Keestone of Florence was okay. I don’t have anything bad to say about it. We chose another place that was more personable and on-point as far as assisting us and getting us into the facility.

I would not recommend this facility. Most nights after around 7pm, no one will answer the phone. They usually only have one staff member to cover the whole building on nights and weekends, and, you can walk through the building multiple times and never find that person on many occasions. The security doors are usually unlocked where one can go in and out, freely, dementia patients included. Most times, noone even knows I was in the building visiting.

Not secure. One person for whole facility on weekends. You can walk through easily during the day and after hours without seeing any staff. That means it is easy to walk out too which is a concern for dementia patients and their families. Plus sometimes the smell in the hallways is bad enough to make you gag. Keestone puts on a good show in the front common areas for prospective customers and visitors, but it fails to staff, secure, sanitize, etc. the rest of the facility consistently or reliably. Many of these points are made in other reviews here and elsewhere.