JVP Enterprises

My sister loves people, and wants someone to be her mother, rather than "independent living". This place satisfies both the social and the care needs. She is thriving here. Very personal care. They worked with me to determine the best way to make her happy, rather expect her to conform. As a result, my sister has never been happier!

I would recommend them without reservation. When she gave the tour, she showed us behind every door. She has employees that has worked there 20 years. While we were interviewing, when a resident approached, she stopped and addressed what they needed without hesitation.

I liked the people working there. It was more of a family feeling I sensed from them.I have already recommended the community to as friend for her mother in law. I told her it was not fancy, but just felt best for our family member.

I was searching with no luck and when I called[name removed] she said yes immediately. It was in ten minutes of where I live. I feel my loved one got adequate care. He can care for all his personal needs. I would recommend to others.

the facility is not fancy, but clean and has extremely caring staff. Lovely staff at all levels. The food is very basic and does not have a fancy presentation. I would definitely recommend Heritage Care of Conover. I am never worried about my mother when she was there, and they did a great job through Covid.

I toured Lighthouse Village and it was great! The facility was very clean and looked well managed. However, my loved one wanted a private room with a private bath and this facility did not have that.

I like Heritage Care of Richlands because it's not a sprawling nursing home. It holds about 40 residents only. I feel my dad gets a lot of attention and care. Also, it's close to my house so I can visit him often. The staff is caring.

The community is open to feedback and we are able to talk and make decisions together. They are great at communicating and they keep me updated. I would recommend this community to others

They really care about their residents. They even go shopping for residents when they can't go out for themselves. They are are very caring peolpe. Outdoor space is pretty good. The food is good and they take requests.The rooms are good size.

Working with A Place for Mom was very helpful. They were very understanding of our situation and not only provided several qualified locations to view but also provided comfort as well as making other suggestions to assist us during this difficult, emotional and complexed time. Thank you

I can not say enough about how great this community is. The staff are super nice and they encourage my loved one to be social. The other residents are nice. The community has nice sitting areas as well as two porches around the outside of the building for the residents to sit. The food is good and they always have it available for the residents. They are accommodating when it comes to making sure each resident has food they like. The community is good price for the services you receive. I feel comfortable with him there as I know they are taking good care of him. I would recommend this community.

Well they do a good job of seeing that the patients are well fed and taken care of. I do think they could maybe do a better job of mingling among the residents in the living room. When I'm there I hear quarreling among them and if there was someone there maybe that wouldn't happen. Maybe someone who works there could be in that area more. But otherwise i'm pleased with what I see there. My sister is happy there.

they are doing great with my loved one. We have no problems at all. I have never seen anything dirty or out of the way. They take good care of the patients and the patients rooms to make sure that they are cared for. They are extremely friendly here and we can call day or night to speak with my mother in law and they never have a problem with it. They make sure that the residents eat well and have balanced meals. They have holiday activities and just had an Easter party for the residents.

It was a very good placement. My son who lives there, he doesn't require a lot of care. He takes care of himself. If it was someone who was bedridden I couldn't judge that, but for him, I'd tell people it was a very good placement.

The main selling point for us was how close the facility is to where all of his children live so that we could visit often. All of the staff have been super friendly and helpful. We would recommend The Heritage of Sugar Mountain to others.

Our families experience was for only about two weeks before our loved one pased, but the staff members we encountered were very friendly. The location of the community is probably our number one factor for choosing this community. Unfortunately, our loved one was not able to participate in any activities because he had to quarantine in his room for his stay.

Large place located behind small shopping center Seperate halls for men and women You may bring a small refrigerator and tv Place looked clean staff nice Did not see or taste meals Meals changed for dietary needs

went and toured the property I did not realize you had to click schedule tour so they did not know I was coming They were very nice and took me on a tour it is a small facility clean conisting of one major hallway and pleasant reminded me alot of a nursing home The have private and semi private rooms I did not eat but food looked nutricous Spoke to some residents they seemed pleased with the place. It had two sitting rooms and their board showed activities every day, Parking was small and somewhat flooding in placed hard rain last night. Somewhat of a long drive down the road outside the downtown area. Had a family atmosphere I rated it good because it is an older building and because of the parking. But overall it is closer to fabulous and someone who has some memory loss and wants and needs someone to cook for them or needs help with bathing feeding and etc it is especially good. The rooms were clean neat and looked cozy

Tour went well & staff was EXTREMELY friendly. One of the options we are considering for mom

Overall our experience with Heritage Care of Richlands has been a good one. We had a bit of a rocky start with them, but after we got that all worked out and things settled down we've been very impressed with the care and service they provide.