Heritage Management Services Inc

The staff is very cordial/caring. Communication with the family is good. All went well with the move in process. The meals generally okay. I would recommend this facility to others.

It's wonderful to go into the buildings and see the same staff with very little turn over. This makes it great for the residents and their needs. Staff are wonderful, caring, respectful and put the needs of the residents first.

The staff was very gracious in providing temporary furniture for my mother and getting everything set up in a comfortable fashion and then removing the items on the day her furniture arrived. All the residents seemed active and friendly. They allow pets.

My Mom lived here some years ago. Longevity of staff is wonderful. Everyone is helpful and kind. The community is clean and the seniors who live here are happy. Wide variety of activities, in assisted and independent living. Nice size apartments, beautiful common areas.

I would highly recommend Heritage. The staff are always on task and supportive. They're good about efficiently providing Mom her meds and responding in a timely manner to her requests. Housekeeping of her apartment is excellent. She really enjoyed the trunk or treat they had recently. Sometimes she is not too keen on the meals. Overall, mom having a good experience. Staff is very caring and attentive to client needs.

We love The Heritage at Northern Hills! Any time something happens, they call and let you know. It takes worrying out of the equation because they tell you about everything, and our family sincerely appreciates that.

I would recommend this community to others.

This is a nice, comfortable place. We liked the layout and the fact that garages are available. The staff were very knowledgeable and helpful.

First, Mom enjoyed independent living at Northern Hills. When she needed more care, she moved to assisted living. The staff is very competent, caring, and friendly. We also enjoy walking in the beautiful courtyard whenever the weather permits. Mom has been in other facilities and we have found Northern Hills to be the best. Her room is bright and cheery, and she is staying mobile.

Things are going great. Mom is really happy. There is not a problem with the building or the people or anything. Mom seems to be really happy. I think she is going to stay there. I would recommend A Place For Mom to anyone who needs help placing a loved one. You guys definitely get an A+.

They are very friendly, My mom just loves it there, The activities seem like they are age appropriate, like the big band swing dance they had. They seem very concerned about what the guest want and what they can do to improve there stay.

So far everything has been really good. The only thing she complains about is the food. She is happy, playing cards and being active. Her unit is nice, though the kitchen could be updated. The people are friendly. When we visited people were out and about in the common areas, that is one of the reasons I chose them.

Mom was sick one day and no one checked on her. It is a good location and a good place to live. It can be understaffed sometimes. It's a good place to go with good activities. It's a nice environment for mom.

They are very friendly and supporting when setting up the tour at The Heritage. They understood this is a difficult process in placing a loved one. They are able to provide several services, such as meals, laundry, and housekeeping. I wish it was a little more affordable, but feel we are getting what we pay for. The staff can be hard to get ahold of, because they are busy. They do have a cell phone to text but they are quick to respond in this way. My loved one seems to enjoy the food offered.

From what we saw on our brief tour, I thought The Heritage was good. The staff seemed friendly. The rooms were okay. And I liked the library.

The Heritage at Northern hills was a nice community. The place was clean and very well maintained. I was very impressed. The only reason we chose to go with a different community was simply because of location, my father wanted to be closer to us.

We are doing just fine here at this community. It is a good looking facility, they do a good job with keeping our room and the community nice and clean. The staff is pretty helpful. They are accommodating and responsive to our concerns. There are nice activities like exercise classes, and I enjoy the men groups. The food could be better. Everything is working out well and I would recommend this facility.

There is NO communication. The move in process was easy and they were very welcoming to our mom. The meals are very good. It's like a restaurant with 2 choices each meal. The housekeeping is very good. My recommendation is communication. Any communication. There is none. Or have a face to face sit down meeting, at the minimum, after the first 30 days.

It's easy to tell they're conserving on meat in the meals. They sometimes run out of food. Most of the people who eat there complain about the food to one another, but don't say anything to those in charge. The facility is kept very clean. It always looks nice. The décor and holiday decorating are very pleasant. Many of the residents are very friendly. It feels like a secure, safe place to live. The apartments are cozy.