Hearth Management, LLC

Others should definitely consider it .And I wish my mother would be there are now.

The overall value is worth it when it comes to everything this community is offering. Our loved one absolutely loves the meals and the dining experience has been very good. Our loved one has her own table which she enjoys but it also has enough room for friends and family to visit and eat meals with. The workers especially the nurses are very friendly and nice. The day to day staff are so friendly that has really just stood out to us from the beginning. They have plenty of different activities going on daily and we would definitely recommend this community to other families

I toured The Hearth at Hendersonville; the fact that it was furnished was a downside back then, but that turned out to be a plus. I didn't know how my mom would react going into that. The cost was a little more, and their private room was a little small compared to the community we chose. The director was wonderful; she's even reached out to say hello and check in without a hard sale. She seemed very caring and great. They had a huge amount of activities, I really really did like it. If I knew then what I know now, I would have chose The Hearth because it would have been a much better fit for my mom.

We really weren't there long enough to give you great feedback. The food during the 3 days my loved one was there was fabulous!!!!! Unfortunately my loved one was needing a good deal of help as a result of their stroke. We were hoping for a little more assistance in the first few weeks and that was not the case in the 3 days. Not that care services weren't adequate under normal circumstances but we were promised more during initial days. The only negative was the procedure for getting help - you had to call the desk and ask. In our case my loved one wasn't communicating well and couldn't dial the phone so they had to wait for someone to just happen in.

The staff are very friendly when I talk to them. There was a time that it took a full month for the community to change the linens for my loved one. The community is very nice. I am very impressed with the daily activities, they will even take the residents for a van ride once a week. I would recommend the community to others for their loved ones.

We were so happy with Keepsake Village that we cancelled all of our other tours and I am glad we did because everything is working out great. [name removed] the director was born to do this job, she is absolutely wonderful. She really takes a personal approach to everything and knows everyone by name. It is expensive, but she is being well taken care of so it is worth it. I would highly recommend Keepsake Village to other families.

Our family had an in person tour and we thought The Hearth was absolutely beautiful, we loved the community right away. However the community was jut a little to far away and they do not accept pets.

The Hearth is certainly a friendly community, our loved one has been back and forth from rehab so he hasn't had the chance to really experience everything like the activities, but from what we have seen they look great. The entire organization and the staff are just amazing, we would recommend this community to others.

Everyone is great over at The Hearth at Castle Gardens, we have absolutely no complaints. It is a very clean and homey atmosphere, it feels like a breath of fresh air. The staff are great with communication and always let us know what is going on. They are super involved, there is not a lot of turnover so it feels like family. Some of the staff have been here for years. We feel like they are very transparent and honest with us and they have nothing to hide. As far as financials go, we thought it was going to be too expensive but we were pleasantly surprised at how reasonable it was. If your money runs out they also have other resources. She has adjusted very well and we would absolutely recommend them to other families looking.

We've been very happy with our choice. I feel they've kept us well informed with any restrictions going on with the pandemic. And that's been a big relief. Making the move was a much easier adjustment than we were expecting, for Dad as well as for our family. All the limited care provided in independent living has been good - cleaning, meals etc. My dad tells me everyone on staff is very friendly and kind. He's happy there. He seems to enjoy the food. He likes going on walks, attending music activities, and watching football games with other residents. He's meeting people his age and making friends. They have exercise classes, and transportation to church and appointments and things. We're very happy with them and how Dad has adjusted. He's very comfortable there, and it has gone as well as we could have ever hoped. I have no worries about him. I fell like we're getting a good value, and it's nice to know that additional assisted living services are there if he ever needs them.