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8.2
Review Score
150 Old Liverpool Rd, Liverpool, NY 13088
What sticks out most about The Hearth at Greenpoint is the consistent staff and care. They offer different floor plans and levels of care. We looked at almost every facility in the area. The Hearth at...
The Hearth at Greenpoint offers gracious retirement living complete with a full social calendar to allow residents with the opportunity to grow their hobbies and establish lifelong friendships. Even dining is taken care of, thanks to our Hearth-Healthy Dining. Located in Liverpool and just a...
138 Old Liverpool Rd, Liverpool, NY 13088
For the month that mother has been there it's a great place. We picked this community because of there were nurses there that use to work with me. And the staff seemed so friendly.
The Hearth provides the area's top care programs, activities, and services at a price point that creates an unparalleled value.At Keepsake Village at Greenpoint, a memory care community licensed by the state of New York, our goal is to provide the highest quality of life for each of our...
830 James St, Syracuse, NY 13203
They are fabulous! We are very happy with The Hearth on James!! It exceeded my expectations. The communication from staff is what makes all the difference.
The Hearth is proud to offer Viking Pure Solutions’ electrochemically activated cleaning and disinfecting systems for our residents in each of our communities! This revolutionary safe and effective cleaner provides protection for our residents, teams, and families providing state of the art...
281 Western Blvd, Glastonbury, CT 06033
We chose The Hearth at Glastonbury mainly due to the location, it was where he used to live so he is familiar with the location. Also after the tour I just really liked the place and thought it would be a...
The Hearth is proud to offer Viking Pure Solutions’ electrochemically activated cleaning and disinfecting systems for our residents in each of our communities! This revolutionary safe and effective cleaner provides protection for our residents, teams, and families providing state of the art...
Review Score
95 reviewsOut of 10
5 star
55%
4 star
26%
3 star
10%
2 star
5%
1 star
7%
A Place for Mom has scored Hearth Management, LLC with 8.2 out of 10 using our proprietary review score based on 32 reviews in the last 2 years. Over all time, Hearth Management, LLC has 95 reviews with an average "overall experience" of 4.2 out of 5.
For the month that mother has been there it's a great place. We picked this community because of there were nurses there that use to work with me. And the staff seemed so friendly.
5
5
5
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5
Keepsake Village in Liverpool, NY
4.4
(13 reviews)
We cannot comment on the meals and dining service because we have not been there while our loved one is eating. I have a peace about my brother, knowing he is well cared for and safe. They have done an excellent job of taking care of my loved one and based on the experience so far, I would recommend them to other families.
5
5
No data collected
5
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5
Keepsake Village in Liverpool, NY
4.4
(13 reviews)
They were wonderful in every category. My wife got excellent care the 5 and half months she was there. I couldn't be more pleased with Keepsake Village and based on the experience we had with the community, we would absolutely recommend them to other families.
5
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Keepsake Village in Liverpool, NY
4.4
(13 reviews)
What sticks out most about The Hearth at Greenpoint is the consistent staff and care. They offer different floor plans and levels of care. We looked at almost every facility in the area. The Hearth at Greenpoint was the only one with a two bedroom apt and full kitchen, plus located near family. Also offered enhanced assisted living at a reasonable cost.
5
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5
The Hearth at Greenpoint in Liverpool, NY
4.0
(34 reviews)
We did not realize from just the tour that they could not handle advanced stages of Alzheimer's care. The day we went, she was having a good day. She needed more help one on one than they give. It is a very nice place though.
Keepsake Village in Liverpool, NY
4.4
(13 reviews)
In my experience, Keepsake Village has the ability to care for dementia patients more comprehensively than the com n the market. They have an enhanced licensure that lets them keep folks longer. It is definitely the best long-term solution I have found and this is our second memory care facility experience. I would absolutely recommend Keepsake Village to other families looking for memory care.
5
5
5
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5
Keepsake Village in Liverpool, NY
4.4
(13 reviews)
They are fabulous! We are very happy with The Hearth on James!! It exceeded my expectations. The communication from staff is what makes all the difference.
5
5
4
5
4
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4
The Hearth on James in Syracuse, NY
4.3
(19 reviews)
What sticks out the most to me about The Hearth at Greenpoint would be the very caring staff members. I would highly recommend this facility to others.
5
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5
The Hearth at Greenpoint in Liverpool, NY
4.0
(34 reviews)
We had a wonderful tour experience with The Hearth at Glastonbury. I toured 6 different facilities and this one was in my top 2. It is an extremely nice facility and everyone was very friendly. The reason we chose the other place was because it was just recently renovated and so it literally looked brand new.
The Hearth at Glastonbury in Glastonbury, CT
3.9
(29 reviews)
They had an exercise group, and the price is the same as other places but they offered less care, that was needed for my loved one.
The Hearth at Greenpoint in Liverpool, NY
4.0
(34 reviews)
Very clean and friendly facility. Only place in the area with two bedroom suites. The staff really cares about each resident.
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3
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The Hearth at Greenpoint in Liverpool, NY
4.0
(34 reviews)
They are easy to work with, they were kind. They helped us through some difficult choices. My mom didn't end up staying there very long, but they were always willing to assist. They were constantly giving feedback. Overall, a very good group of people.
4
5
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5
The Hearth on James in Syracuse, NY
4.3
(19 reviews)
Others should definitely consider it .And I wish my mother would be there are now.
The Hearth at Glastonbury in Glastonbury, CT
3.9
(29 reviews)
We really weren't there long enough to give you great feedback. The food during the 3 days my loved one was there was fabulous!!!!! Unfortunately my loved one was needing a good deal of help as a result of their stroke. We were hoping for a little more assistance in the first few weeks and that was not the case in the 3 days. Not that care services weren't adequate under normal circumstances but we were promised more during initial days. The only negative was the procedure for getting help - you had to call the desk and ask. In our case my loved one wasn't communicating well and couldn't dial the phone so they had to wait for someone to just happen in.
5
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2
No data collected
4
4
The Hearth at Greenpoint in Liverpool, NY
4.0
(34 reviews)
We were so happy with Keepsake Village that we cancelled all of our other tours and I am glad we did because everything is working out great. [name removed] the director was born to do this job, she is absolutely wonderful. She really takes a personal approach to everything and knows everyone by name. It is expensive, but she is being well taken care of so it is worth it. I would highly recommend Keepsake Village to other families.
5
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Keepsake Village in Liverpool, NY
4.4
(13 reviews)
Our family had an in person tour and we thought The Hearth was absolutely beautiful, we loved the community right away. However the community was jut a little to far away and they do not accept pets.
The Hearth at Greenpoint in Liverpool, NY
4.0
(34 reviews)
The Hearth is certainly a friendly community, our loved one has been back and forth from rehab so he hasn't had the chance to really experience everything like the activities, but from what we have seen they look great. The entire organization and the staff are just amazing, we would recommend this community to others.
5
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No data collected
5
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5
The Hearth at Greenpoint in Liverpool, NY
4.0
(34 reviews)
We've been very happy with our choice. I feel they've kept us well informed with any restrictions going on with the pandemic. And that's been a big relief. Making the move was a much easier adjustment than we were expecting, for Dad as well as for our family. All the limited care provided in independent living has been good - cleaning, meals etc. My dad tells me everyone on staff is very friendly and kind. He's happy there. He seems to enjoy the food. He likes going on walks, attending music activities, and watching football games with other residents. He's meeting people his age and making friends. They have exercise classes, and transportation to church and appointments and things. We're very happy with them and how Dad has adjusted. He's very comfortable there, and it has gone as well as we could have ever hoped. I have no worries about him. I fell like we're getting a good value, and it's nice to know that additional assisted living services are there if he ever needs them.
5
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5
No data collected
4
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5
The Hearth at Greenpoint in Liverpool, NY
4.0
(34 reviews)
Have lived here for the past 4 years and have had a very positive experience living here. People here are very friendly and helpful. My wife and I do not regret having chosen to live here at the Hearth.
The Hearth at Greenpoint in Liverpool, NY
4.0
(34 reviews)
We toured The Hearth on James and loved this facility. The only reason we did not choose it was because of the location, it is in the city and my mom wanders.
The Hearth on James in Syracuse, NY
4.3
(19 reviews)
There are 4 total Hearth Management, LLC Facilities.
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