Blake Management Group

My mom is very comfortable there. My only concern is the frequent staff turnover. It's new & very clean. We're very satisfied.

We are extremely pleased with the care that my mother is receiving. I highly recommend The Blake for many reasons: a beautiful facility, wonderful meals, and many fun activities for the residents.

The staff are always friendly and are very good with the residents. The catering coordinator keeps them busy and plays games to keep their minds active.

Really like the staff so far and although change is hard for older folks, I think they are working to make certain Mom is happy.

I would highly recommend The Blake at Hamlin to others. They have a great Memory Care unit. The staff are extremely compassionate. The care is amazing. Cannot find a better place for compassionate care.

My loved one is currently a resident at The Blake at Viera. I would recommend this facility to others. I like that it is a newer facility. And the staff has been great. I think there could be a few more staff in the Memory Care, especially to help make it a point to better try and connect the residents with their loved ones once a week. I had hoped that my loved one would be more active and out of his room for more than just meals. It is kind of a hit and miss on keeping the residents engaged during the day. The move in process was easy and the staff was very helpful with suggestions. My loved one is up and down on the food, but you never know with him.

We toured The Blake at New Braunfels during our search for a Memory Care facility for my loved one. This facility was really nice. The cleanliness and friendliness were great. This facility was our second choice, but it was too far from home.

We saw the Blake's independent living accommodations! Wow. Our little American Gothic cottage at The Blake seemed sparkling with fairy dust when we first saw it: perfect, precious, a sunny corner unit with beautifully manicured lawn and charming floral accents, and a front porch that quickly became our favorite room in the house. My husband knew instantly that we were home. Six weeks later, we moved in. There was an authentic warmth from our first visit at The Blake that stuck out over other places we were looking into.

It is just a great fit for us. The residents encourage newcomers to become involved and socialization was something very important to us. I believe this facility is concerned and caring and determined to get things right! We are fans!

We picked this community, because of the location and quantity of staff. It's the best place for your loved one. Excellent care all the way through the end of life. Every place has issues and they will work with you to correct them.

They took a lot of time to walk us through things and also let us know that should he eventually need memory care, he could be moved without fuss to their memory care. They took the time to feed us lunch so we could experience the food. The director of the facility came to talk with us over lunch. While the lunch was going on he noted a resident who seemed down and excused himself to go over and talk to the resident. He greeted every resident by name, so do the rest of the staff. That says something about the people who work there. My dad really loved a dish in the dining room and mentioned it, the chef came out to talk to him about her recipe. Overall they just made the best impression. It wasn't that the other places weren't good but The Blake just felt right. I will say my dad was leery of giving up his primary care doctor because he really liked him, but The Blake chose a great doctor and he is very happy to have her as his new primary care.

The Blake at New Braunfels has been a great experience for my loved one and family. The staff are kind and caring towards the residents. The staff communication has been great with the family when we have questions about our loved one. This community was out top choice as it was close to family and a newer community.

The main reason that we chose The Blake at Hamlin in the first place over others that we toured was mainly just due to how convenient the facility is to my home. My mother says that the meals are very tasty and satisfying and she especially likes the fact that there are activities that are going on 7 days a week.

You were taking very good care of my wife and I do appreciate it. We would most definitely recommend The Blake at New Braunfels to other families.

Our loved one absolutely loves The Blake at Hamlin. She really likes all the different activities going on and we get a monthly schedule that shows everything. She really enjoys going out on their shopping trips and to the luncheons. They also bring in live entertainment during dinners. We see her multiple times throughout the week and she is always bragging about how much she loves it here and to us that is the most important thing. Based on our experience we would most definitely recommend The Blake at Hamlin to other families.

They worked very hard and worked with us to get my family member into The Blake. I appreciated their guidance, otherwise I would not have known what to do. They were knowledgeable, professional, and helpful. They were very efficient in their evaluation to place her at exactly the right care level where she needed to be in the facility to have her needs met. The staff were all very friendly and were there for her for whatever she needed during a difficult time.

Our family had an in person tour and we found the tour guide to be extremely helpful and the tour experience great

I visited every other facility in the area and the Blake was the best. He had been in two other places and there is no comparison. The staff, food, cleanliness, activities are all first rate. If I have a concern or request, the staff does everything to assist in a timely manner. The especially love the nursing staff. My husband has seizures and they are exceptional handling him. I would suggest looking at Facebook pictures and go visit. The staff will take their time to assist you and answer any questions you have. I couldn't be happier with the entire staff. I also visit almost daily, so I know what excellent care they take of all the residents.

We are very pleased with the care at The Blake. All of the staff is friendly and will call the residents and family by name. The dining experience is superb from table service to delicious chef prepared meals. We love that our family can eat with them, and the feel is that of a restaurant. The on-site visits for medical care, therapy, and medications is not only easy but allows for consistent continuity of care and at a managed frequency by the facility. The activities available on a daily basis are appropriate, fun, and varied for everyone's needs. I love that they go to the orchards, wineries, decorate, pumpkins, paint nails, have exercise class, pet therapy, or have movie events. There is always something to do regardless of your state of life. The entire experience has reduced the burden of my family as the caregivers and provides them better care than we were able to do. And it has given them more independence than they would have had with in-home care. The only situation that could be smoother is with their back office operations. It has taken multiple months to get the billing straightened out, and there isn't any online access or anyone readily available who can speak to you about charges, payments, invoices, etc. All in all, there is no doubt we would make the same choice of this facility again.

Our family had an in person tour and we didn't see anything we did not like, we thought it was a fantastic tour but ultimately it just came down to location and what would be more convenient for us.