Artegan LLC

All the staff here have been extremely friendly and helpful. They are remodeling the facility and where they are going with it is beautiful. I am excited for my loved one to move in

The experience has been great so far even though at times our loved one can be difficult. The staff members have all been great, and in the beginning our loved one complained about the meals but now not so much. We also have to take his complaints with a grain of salt. They do keep the residents very busy with activities and the staff members are always interacting with the residents. It is pricey but we do believe our loved one is getting the best care.

We did not really get a chance to experience the community, it was under construction and the day before our loved one was supposed to move in decided they did not want to. However we were able to go there and have a couple of meals which were great, and the apartment that was newly renovated and finished would of been a perfect fit for her. The parts of the community that were complete were very much, but one thing that stood out to us having no prior experience were the staff the were so incredible.

I think it was an excellent experience. Understand that it's assisted living and not nursing care. So just be sure that you go over with the admitting people all the things your loved one needs to make sure that it's a good fit. But for assisted living, It was a good place. The staff are amazing, and the meals I had were excellent. My mom told me that breakfast was the best, and the noon meal is good, but supper was just okay.

They are currently under construction. The transport person could use a little help. The front desk staff could use a little coaching but it is getting better. One of the staff is amazing and always goes above and beyond. The move in coordinator is also amazing. From June- September they never took out any payments so there was a very large bill. They are trying to take care of it now but it really put us in a bind. They used to have an ice cream truck to come up to the building. Now they go out to the ice cream store instead but it was easier when the truck came to them.

we toured this community and it was a nice tour. They answered all of our questions and was very helpful

Our family had an in person tour experience and they were going through a major renovation. At the time about 80% of the community was renovated and internally everything looked brand new. They have assisted living available for residents which is nice. The community is in a good location, but the convenience factor can either be a negative or positive. The community sits about a mile away from the major turnpike, so for the elderly individual that is sharp, with it, and up to speed will get great use out of the turnpike, but for those whose mind and reflexes may be declining it can be a little risky being that close. With out loved one that was a concern since its pretty intense traffic and commotion.

I would tell others that it is a good place for your loved one. Sometimes, I feel like it can be expensive for the independent living side. Some of the activities that are available are movie nights, local trips, game night, and more for the residents to take advantage of. My loved one doesn't care for the food. Some of the options are repetitive for the residents.

It's a secure community where you sign in and out. They really put a good effort in with activities, even considering Covid. They still do exercises, bingo, a community walk, anything they can do with social distancing. When my loved one had an injury and couldn't participate in activities, the director spent several half hour sessions with her visiting and talking with her. I know she must be very busy, so I really appreciated her taking the time out of her day for my loved one. The rest of the staff pop in early to say hi to her. I just want to hug them. The staff is great. I think it's a great value here. The residents get three meals a day, and there's a snack/beverage station available. All utilities are paid except for phone service. They clean once a week and then deep clean once or twice a year. They offer activities, as well as some other services you can pay for so you don't have to go out. There's no yard upkeep. I would say that's a pretty good deal. It's not as expensive as some people may think. It can be affordable, and I would recommend that people get long term care insurance if they can. That's helped us a lot.

When the residents had to be on lock down the food was being delivered in lunch bags so the food wasn't the best, but when the dining room is open our loved one seems really happy with the meals. The activities are limited, but getting better. They have live entertainment every once in awhile, happy hours, and the residents can go out on outings. The value for cost hurts a little, but considering how nice, clean and friendly the staff members are, it is very fair. This community just looks like a little resort, with very pretty grounds.

I was impressed with this facility. The facility was very clean and comfortable. A beautiful setting.

I did a virtual tour with Atrium Village, and it was someone who took us around and showed us the facility rather than a recording. It looked like a very nice place with a lot to offer, such as a swimming pool, movie theater, etc. I did not choose this facility because the move in price was higher here than at another one I saw, and also the location was further away from my doctors' offices.

During the time our loved one was there the activities were pretty much shut down due to the restrictions. We did think the value for cost was really good and the administrative staff was very helpful and did a great job navigating through the covid pandemic.

The staff members have been great, and for the most part our loved one is very happy there. Everything so far has been good, and we are having a good experience with the nursing staff especially during the pandemic. The food could use some improvement, but the value for cost is manageable.

It's a beautiful facility. They encourage independence in the residents as long as possible. If additional care is needed, they do fairly well in making sure resident needs are met. They've been very patient. I love the garden courtyard that's easy to walk around. The food is good - they have really big portion sizes, but they're very balanced meals. Activities are opening back up. They have blackjack, Wii bowling, and a happy hour every Monday through Friday. The staff is really friendly and outgoing, and it seems like they try to make connections with people. The residents are overall pretty friendly, but they may be a little judgmental about when people need extra services. I think they're likely concerned about Coivid, and not wanting visitors or extra people around, even if they're there to assist their loved ones. Little do they know I've been vaccinated as well. I did talk to the manager, and I think it's probably been worked out. Overall, I would definitely recommend this community.

We chose Normandy Park Senior Living because of recommendations, the location, and it just felt clean and pleasant when you walk in. The room sizes here are adequate, plenty for his needs. I have eaten here and the food was fine, they do have a menu with variety. I would recommend and we have been very grateful to have my dad here during the pandemic.

We moved my mother into the Atrium Village in Feb. 2020. Its been a wonderful blessing to have her there. She is in IL and is enjoying her place. The things they have in place to keep her safe are very important. They call each day and have an alarm in the bathroom if she needs help. The calendar of activities is great, though she didnt get to participate since the beginning of COVID. They have made excellent choices in keeping the residents safe. Even the National Guard, in their review of practices stated that they wished that other facilities did what the Atrium did. I feel comfortable that she is there. The staff have been very friendly and concerned. I appreciate [name removed]'s leasership and the tireless effort he and [name removed] and the staff have done to keep the residents safe and healthy. Mom enjoy's walking the hallways and sitting outside, things which she hardly did at her previous home. (she was in a single level townhouse) I appreciate [name removed]'s availability via text message and the letters/emails sent out on regular intervals notifying us of developments at the Atrium. I would highly recommend the Atrium Village at Owings Mills.

This place is gorgeous and doing new 12,000,000 renovation. Great amenities. Services have fees. Too far away and little pricey

Beautiful facility and very well kept and clean. Unfortunately, they do not provide the individualized care that my mother needs.

I moved in about a month ago. Everyone have been very friendly to me. This is my first experience at assisted living. The staff is friendly and helpful. The residents have welcomed me. I have had NO issues since coming here. I feel very fortunate to be here. My husband passed away about three months ago. I am still mourning his loss. Everyone I have encountered here has been very understanding. I cannot say enough good things about this facility. The food is delicious. It is though the cooks are trying super hard to accomodate all the various folks here. I gave it 5 stars because that is my experience as a newcomer. I will come back later with another review.....