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Whitetail Springs Transitional Assisted Living and Memory Care Community

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3401 Provost Rd, Pittsburgh, PA 15227

9.6
Review score
18 reviews
Add review
9.6
Review score
18 reviews
5 star
77%
4 star
11%
3 star
6%
2 star
6%
1 star
0%
See all reviews
8.8
Review score
1214 reviews
37 facilities
For pricing & availability:
(866) 374-4058
Whitetail Springs Transitional Assisted Living and Memory Care Community
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Whitetail Springs Transitional Assisted Living and Memory Care Community community exterior
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Anonymous
-
Family/friend
5.0
Wonderful Facility - Highly Recommend
Truly this place is one of the best! The quality of care and cleanliness are amazing. The activities and food are also top notch. They really do care for their residents. They communicate regularly and my loved one is always clean/changed. Rooms are well kept and laundry completed weekly

About the facility
Whitetail Springs Transitional Assisted Living and Memory Care Community

Whitetail Springs Memory Care Community offers a peaceful retirement in the South Hills of Pittsburgh. The community’s classic design offers residents a nostalgic welcome, making them feel comfortable immediately. Surrounded by green fir trees and conifer bushes, the community offers a refreshing breath of air, every time residents step outside. With an energizing activity calendar and a thoughtful staff, residents will experience personal and memory care unlike any other.

Pittsburgh is ideal for history- and nature-loving residents — the city is deeply tied to the nation’s history and boasts many great attractions, including the Phipps Conservatory and Botanical Gardens, Mount Washington, and the Carnegie Museum of Natural History. The area also offers a wide selection of restaurants, shops, and medical facilities. Plus, residents can stroll nearby parks or enjoy golfing at the South Hills Country Club, whenever they’d like.

Whitetail Springs Memory Care Community Details

The community’s experienced staff is dedicated to cultivating an environment that offers independence, honors dignity, empowers choice, promotes well-being, and harnesses support when necessary to ultimately improve quality of life. With the unique memory care program that utilizes Montessori principles — physical engagement, spiritual support, sensory stimulation, social connections, intellectual discovery, and emotional expression — residents...

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Senior living options offered

Memory Care

Pricing
for Whitetail Springs Transitional Assisted Living and Memory Care Community

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Holy Family Manor
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Whitetail Springs Transitional Assisted Living and Memory Care Community

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Meals Provided
  • Organic
  • Gluten-free
  • Kosher
  • Guest Meals
  • Vegetarian
  • Anytime Dining
  • Vegan
  • Special Dining Programs
  • Professional Chef
  • International Cuisine
  • Restaurant Style Dining
  • Low / No Sodium

Room Amenities

  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Ground Floor Units
  • Garden View
  • Wi-Fi/high-speed internet
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Covered Parking
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation

Common areas

  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Private Bath
  • Beauty Salon
  • Central Fireplace
  • Indoor Atrium
  • TV Lounge
  • Indoor Common Areas
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Jacuzzi
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Birthday Parties
  • Activities Off-site
  • Protestant Services
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Trivia Games
  • Karaoke
  • Cooking Classes
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Visiting Chaplain or Priest
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Stretching Classes
  • Live Well Programs
  • Gardening Club
  • Intergenerational Programs
  • Reminiscence Programs
  • Art Classes
  • Yoga / Chair Yoga
  • Cooking Club
  • Dances
  • Holiday Parties
  • Live Dance or Theater Performances
  • Activities On-site
  • Light Therapy Programs
  • Montessori Programs
  • Catholic Services
  • Day Trips and Outings
  • Sensory-based Programs
  • Devotional Activities Offsite

Reviews

for Whitetail Springs Transitional Assisted Living and Memory Care Community

9.6Review score18 reviews
9.6
Review score
18 reviews
5 star
77%
4 star
11%
3 star
6%
2 star
6%
1 star
0%
Sunshine Retirement Living LLC
8.8
Review score1214 reviews37 communities
Write a review
A Place for Mom has scored Whitetail Springs Transitional Assisted Living and Memory Care Community with 9.6 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Whitetail Springs Transitional Assisted Living and Memory Care Community has 18 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.9
Friendliness
4.8
Care Services
4.5
Staff
4.7
Meals & Dining
4.8
Activities
4.7
Value for Cost
4.2
A Place for Mom has scored Whitetail Springs Transitional Assisted Living and Memory Care Community with 9.6 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Whitetail Springs Transitional Assisted Living and Memory Care Community has 18 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Logo for Sunshine Retirement Living LLC
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Overall Experience
Date Submitted
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Anonymous - Family/friend
Memory Care
March 18, 2024
5.0
Verified Review
Wonderful Facility - Highly Recommend
Truly this place is one of the best! The quality of care and cleanliness are amazing. The activities and food are also top notch. They really do care for their residents. They communicate regularly and my loved one is always clean/changed. Rooms are well kept and laundry completed weekly and put back neatly. Clinical staff report changes they are noticing. I never had to worry.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Dawn H - Family/friend
Memory Care
June 12, 2023
5.0
Verified Review
Review for Whitetail Springs Transitional Assisted Living and Memory Care Community
It is a wonderful place and I would highly recommend it. I know that my loved one is being well cared for and is safe. Instantly knew it was the right fit. The staff, the building, the activities
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
George's Daughter - Family/friend
Memory Care
June 9, 2023
3.0
Verified Review
Don't Judge a Book By It's Cover
My dad was a resident at Whitetail Springs for 2 months. When he first arrived he needed PT for walking, and everyone was very nice. I would visit him every day from 3-8. He liked it there. One day I went up and he could no longer move his legs to walk while sitting in his wheelchair, he could not raise his right arm. I mentioned it to the aides and no one got back to me. One day a got a call that my Dad had fallen out of his wheelchair while watching TV with the others in the TV room, they sent Daddy to the Emergency Room to be checked out. While at the Emergency Room the doctor ran different tests and told me he did not suffer any injuries from the fall, BUT the test showed he had had a stroke a few weeks earlier, that is why he had trouble moving his right arm and legs. Since my Dad could not feed himself after the stroke, even though he tried, sometimes they would let me feed him, but there was one particular nurse/aide that would not, she said because of COVID, she had me escorted out of the dining area crying, I was so humiliated, after that I brought food from home and fed him in his room. A few weeks later his roommate was taken to the hospital and diagnosed with COVID. When his roommate returned, I asked for Daddy to be moved to another room, they would not move him, Daddy had to stay in the same room as his roommate that had COVID. The cleaning lady Doreen keeps the facility VERY clean, it never smelled. There were a lot of nice good workers, Darlena, Kelly and Valarie to name a few, but the facility had bad management communication. One day the workers would let me feed my dad and the next day different workers would not. Same thing with his teeth and hearing aids somedays he had them in and others days he did not. The day he died they actually lost my dad’s dentures, even though I removed them the night before and put them on the top shelf of his cabinet. I wrote to the main office in Bend, Oregon about my treatment and concerns. Mr. Nassar told me that he made a trip to Pennsylvania, he met with Tara the Executive Director and Jennifer the Regional Director of Operations and personally addressed my issues. Which was VERY nice of him. I hope things are going better now. I want the facility to do good, my advice is to speak up, make a list of what your loved ones daily needs are and tape it up in their room so the aids know, don’t just assume. A lot of the residents did not get visitors, I went every day, some thought I came to visit them, they would join in with Daddy and me on walks and working puzzles. My rating is a 3, but if changes were made I would rate it higher.
Cleanliness
5
Care Services
2
Staff
2
Meals & Dining
3
Value for Cost
2
Anonymous - Family/friend
Memory Care
June 6, 2023
5.0
Verified Review
Thoughtful and caring staff. Clean and happy place for your loved ones
My mother is a current resident at Whitetail Springs Transitional Assisted Living and Memory Care. I'm very happy with this facility, so far. They pay attention to the residents and their staff seems happy and well supported internally. There's good leadership at the top. The staff is all friendly, helpful, and great. The food is awesome. The workers take pride in what they do. The housekeepers are dolls. I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Cindi - Family/friend
Memory Care
April 11, 2023
5.0
Verified Review
Friendly and welcoming community.
My experience with Whitetail Springs has been positive. They keep the place clean, and nasty smells aren't an issue. Everyone is friendly and welcoming. They have daily activities. My one and only wish is that visiting hours were later in the evening.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Bill - Family/friend
Memory Care
March 9, 2023
4.0
Verified Review
Would recommend as far as memory care goes.
I think memory care in general can only get so good. I think the facility is nice. The majority of the people are nice. The food is okay for what they can eat. It is what it is, a memory care unit. But it is nicer than the majority of them.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Thomas - Family/friend
Memory Care
February 15, 2023
5.0
Verified Review
Highly recommended, one of he best medical center in PA
The thing that first impressed me about Whitetail Springs was when [name removed] was taking me around for the tour she called all of the residents by name and she said they know all of them like they are family and know their families as well. I have found that to be true I have been very well pleased with the way that they treat me. It is also very easy to find and get to as well if you are in the Pittsburgh area. I am amazed by how well everything worked out. I would absolutely recommend the facility to anyone looking for memory care for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Activities
5
Value for Cost
4
Debra - Family/friend
Memory Care
October 7, 2022
5.0
Verified Review
I Feel My Loved One is In the Most Secure Place Possible and This Gives Me Peace of Mind
My loved one has been pleased with the care they are receiving here. The staff always have my loved one clean, dressed, and involved in the activities when I visit. I feel the staff really look at for the resident's care and care for them well. The resident to staff ratio is low and this is wonderful. The staff have all been great to work with and friendly. There are three meals a day and snacks served to the residents. There is a variety of options for the residents to choose from. The community is very thoughtful about nutrition for the residents. The safety and security measures the community has if top notch!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Julie R - Family/friend
Memory Care
October 4, 2022
5.0
Verified Review
Great Community
Our interaction with the staff was awesome. We picked this community, because It looked nice when you walked in, and the people were friendly and enthusaistic to get my loved one to come in. Overall, it's a great community to check out.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Laurie S - Industry reviewer
Memory Care
September 14, 2022
5.0
A Culinary Experience!
I had the pleasure of visiting Whitetail Springs and having a chef prepared meal for lunch. He made turkey meatball subs and it was delectable! He did a great job of elevating a sub sandwich and incorporating healthier choices like ground turkey. The community was clean and the residents seemed engaged. I look forward to future visits.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Frederick - Family/friend
Memory Care
August 22, 2022
5.0
Verified Review
5 Stars
Whitetail Springs is just about ideal for this particular affliction. For memory care, I couldn't think of anything better. You could visit at any time. My loved one was given very good care. And the facility was very clean, with no urine odors.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
July 25, 2022
5.0
Verified Review
Peace of Mind
This is a very clean community. The staff are great to communicate with the family about our loved one. The community is expensive; however, that is due to the care needed by my loved one. I would recommend the community to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
4
anonymous - Toured community
Memory Care
August 4, 2021
4.0
Verified Review
my tour
We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.
SB - Family/friend
Memory Care
April 6, 2021
5.0
Verified Review
my experience
very friendly, very responsive and dedicated to keeping the residence well engage. The communication between the community and the staff I would recommend this community to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Activities
5
Value for Cost
4
Harry Smeltzer - Family/friend
Memory Care
September 26, 2020
5.0
A Great Place for Your Loved One
My wife was only at Whitetail Springs for 6 weeks. Due to COVID19 I never was farther than the front office. From what I could tell from photos, it seemed very nice. All the staff was very friendly and she was very well cared for. The Smile app was very useful for communicating, seeing what activities she was doing and viewing photos. I would highly recommend Whitetail Springs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Ralph - Family/friend
Memory Care
September 25, 2020
5.0
Whitetail Springs
Whitetail Springs has been great with mom. Actually seen a big change in her attitude for the better. Staff is very helpful and caring. Tons of activities to keep her busy.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
September 21, 2020
5.0
Verified Review
Thank Goodness for Whitetail Springs
They are very friendly. They meet the residents and families needs. They are there for your loved one when you can't be. They ease you into the step by step process. The community is very clean. They have adult bowling, even if it's from the resident's wheel chair. Outdoor picnics, singing, print up their daily sheet for the residents and read for the residents to keep them up with the events, and put on old time movies. They try to educate the families on dementia. I am thankful this place exists since I can't take care of my loved one. They call when anything happens with you loved one and go over all the medication for your loved one. They do a family newspaper to let you know what is going on, to keep you updated with things in the community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Disappointed - Family/friend
Memory Care
September 3, 2020
2.0
Pretty building, adequate care, poor management.
This is a new facility that opened in the fall of 2019. After being open for 9 months it has 32 residents in a facility that holds 60 people. The building is very attractive. The direct care is adequate but lacking in structure and supervision. The facility is lacking leadership, communication between staff members is poor and with families is nearly non-existent. I have found the resident clinical oversight to be incompetent. The clinical director stated her biggest challenge was to lower families' expectations. I would strongly recommend AGAINST placing a loved one in this facility.
Cleanliness
4
Friendliness
2
Value for Cost
2
Care Services
3
Activities
3
Viewing 1-18 out of 18 reviews

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around Whitetail Springs Transitional Assisted Living and Memory Care Community

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Frequently Asked Questions
about Whitetail Springs Transitional Assisted Living and Memory Care Community

Whitetail Springs Transitional Assisted Living and Memory Care Community offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Whitetail Springs Transitional Assisted Living and Memory Care Community 9.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (412) 884-3033 to reach a resident at Whitetail Springs Transitional Assisted Living and Memory Care Community.

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5 star
43%
4 star
57%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
For more than a century, Asbury Heights, a part of UPMC Senior Communities, has been a leading continuing care retirement community with a focus on improving the lives of older adults. Located in the Mt. Lebanon suburb of Pittsburgh on a campus spanning 27 acres, we are well known for our...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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