Tribute at The Glen

Reviews

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

Its def a place that the residents are taken care of. The activities, cleanliness, and the way the residents are looked after stand out to me. My loved one seems to be happy here. They keep my loved one entertained and involved in activities.

Don't put your loved one here right now. The community has recently made a change in the Executive Director position. Due to this I would wait and see what the potential is with the community now. We moved my loved one in and no one was there to greet us, and I thought there would be someone there to do this. The night shift moved my loved one out of their room due to another resident coming in. I called and no one was able to answer my calls or questions over my loved one during this time. I still don't understand how this would have happened.

While our loved one was there everyone was so wonderful and the community was very clean. We really appreciated everything they did during the pandemic, since we weren't able to visit they became our loved ones friend and family. They did help us set up times for us to face time.

We chose Tribute at The Glen because when we went to tour, it felt like you were walking into a hotel rather than a care facility. She is in a single studio and it is just fine for her needs. They do also have a variety of sizes to choose from. The facility has been very proactive during covid and we have been very happy with our choice.

I would recommend this community to others. It is a safe community. This allows the resident to thrive and to heal. The staff are friendly, compassionate, as well as flexible to our needs. There is an immediate response if there are any questions or concerns I have for my loved one.

We would recommend Tribute at the Glen to anyone with aging parents, we feel that the staff has been nothing but professional and proactive in this extremely difficult season of COVID 19. We have been able to visit our loved one through the window and they have provided technology so we can communicate. They have been very upfront about the change in management, but there has been no gap in our needs even with all the changes going on. With many other senior housing, staff are overworked and underappreciated. I do feel that they are understaffed, but compared to other places we have seen and compared to, I would still recommend this facility.

We chose this community because we thought my mother in law needed memory care, when we toured it they bent over backwards in order to get her in here. She ended up not needing memory care after they did her evaluation. The facility had great reviews and the residents here we talked to and they were all very happy. The food here is fantastic, they have a chef that prepares all the meals and they are all impressive. They have a lot of variety on their menu and have other options if you do not want what they are serving. They always have special meals that go along with the different holidays. They even have cloth napkins with their meals in the dining room, so very put together. We feel so welcomed here all the time, they are very friendly and drop everything to help you. We are very impressed with Tribute at the Glen.

Any time I visited my mother it was clean. Whenever my mother called for assistance, they were quick to respond most of the time. Sometimes it did take them a moment to respond. The staff was incredibly friendly and welcoming. They did have some activities available, however they could use a few more. We had a great experience and we were very pleased.

The community was new and clean. They obviously tried to show the public that it was clean and all the staff was very friendly. We didn't feel they were providing the care that they promised that they would. We moved my mother into Tribute and she could walk just fine, over the span of 5 months, she ended up not being able to walk at all. We think this was because of a lack of effort and a lack of caring on the part of the care giving staff. She also lost a lot of weight during her stay and we again feel that this was the result of a lack of effort on the part of the staff to get her to get her to eat. We also felt they had an integrity issue. My mother had a visit to the hospital during the Covid-19 pandemic and came back and was placed in quarantine for two weeks. Previous to this, we went to feed her personally each day to make sure she was eating. During that time, we saw her gain several pounds. During her isolation, they would not let us see her make sure they were feeding her. The care giving staff was also very unresponsive to our requests to make sure they were monitoring her food intake. It took her doctor to tell us she had again lost several pounds. I had also asked several times if we had permission to see my mother during her final stay and there was no response for quite some time. There was no communication with us and we were left wondering if we'd be able to see her.

Excellent and comparable to Harbor Chase. Very luxurious and it offers excellent value for the money.... it's pricey but may be within your budget, if you can swing it, it's worth every penny... many amenities and they are very serious about keeping the residents engaged. Tribute stands above and beyond (on par with Harbor Chase). I would highly recommend it.