Tribute at the Glen

Any time I visited my mother it was clean. Whenever my mother called for assistance, they were quick to respond most of the time. Sometimes it did take them a moment to respond. The staff was incredibly friendly and welcoming. They did have some activities available, however they could use a few more. We had a great experience and we were very pleased.

The community was new and clean. They obviously tried to show the public that it was clean and all the staff was very friendly. We didn't feel they were providing the care that they promised that they would. We moved my mother into Tribute and she could walk just fine, over the span of 5 months, she ended up not being able to walk at all. We think this was because of a lack of effort and a lack of caring on the part of the care giving staff. She also lost a lot of weight during her stay and we again feel that this was the result of a lack of effort on the part of the staff to get her to get her to eat. We also felt they had an integrity issue. My mother had a visit to the hospital during the Covid-19 pandemic and came back and was placed in quarantine for two weeks. Previous to this, we went to feed her personally each day to make sure she was eating. During that time, we saw her gain several pounds. During her isolation, they would not let us see her make sure they were feeding her. The care giving staff was also very unresponsive to our requests to make sure they were monitoring her food intake. It took her doctor to tell us she had again lost several pounds. I had also asked several times if we had permission to see my mother during her final stay and there was no response for quite some time. There was no communication with us and we were left wondering if we'd be able to see her.

I have worked with several residents of this community. Every time I visit The Tribute, I find that the staff is busy working and well engaged with the residents and they genuinely do care about the seniors. It is very clean with no unpleasant odors. For the events that I attend, the food has been very good too! Come by and take a tour!