The Shores at Pleasant Hill

Having my loved ones here has been very good. My loved one actually gained some strength after only being here for 2 months. I have no major complaints with them. The marketing person there, [Removed], is extremely responsive while we first visited. She went out of her way to be cheerful and welcoming. She really related well to my loved ones even though she herself may be 60 years younger than them. The facility itself is very clean, bright, and very upscale. They encourage a lot of individuality; it’s not as institutional like some of the other places I looked at. They also give residents a lot of options so they get a sense that they are still in control with certain things. I am very impressed with them. The staff is definitely friendly and knowledgeable; they know what they are doing. The provide activities like bingo and happy hours on Fridays. They also provided meals for me if I were come unannounced during a visit. The food is good and I was also impressed by that. They have menus that they put out a week ahead. They have a nice variety and a nice balance as far as diets goes. Food wise, no complaints. Every time I go there the staff almost knows me by name but they knew my loved ones by name. Which I think is important because it shows how personable they are.

Mom really liked this place. there is a financial meeting this morning at 10 that she and my sister will attend. Mom likes idea of staying in same apt when transfer to assisted living. Also each apt has washer/dryer.

Everything has been going great for my father so far at this community. The staff have been friendly and have been very helpful with making sure my dad makes the transition comfortably. He has been enjoying the food and is looking forward to participating in some of the activities they have to offer throughout the week. I am really happy he is becoming social with the other residents as well.