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The Harmony Collection at Roanoke - Assisted Living

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4402 Pheasant Ridge Road, Roanoke, VA 24014

8.4
Review score
21 reviews
Add review
8.4
Review score
21 reviews
5 star
38%
4 star
38%
3 star
14%
2 star
5%
1 star
5%
See all reviews
8.2
Review score
1134 reviews
43 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
The Harmony Collection at Roanoke - Assisted Living
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The Harmony Collection at Roanoke - Assisted Living community exterior
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Jenny O
-
Family/friend
5.0
Harmony was a great find for Dad!
Everyone was very nice and helpful, explained things well. Answered all our questions. Apartment sizes and amenities offered are very good! Dad is very pleased with Harmony! He has a one bedroom, the apartment is almost as big as the house he left.

About the facility
The Harmony Collection at Roanoke - Assisted Living

The Harmony Collective at Roanoke Assisted Living is unique to Roanoke, Virginia, with supportive levels of assisted living and a thoughtful array of amenities all under one roof. This community is passionate about serving residents with the utmost dedication and care. Nestled among the majestic Blue Ridge Mountains of southwest Virginia, this community blends the best in senior living with a comfortably vibrant lifestyle. Rest assured, with quality care like this, you and your loved one are in good hands.

Community Amenities and Services

The Harmony Collection at Roanoke combines personalized care with all the warmth and comfort of home. On-site, caring staff are available day in and day out, providing impeccable services and amenities such as transportation, personal laundry service, routine housekeeping and linen services, and help with grocery shopping. Medical services include convenient, on-site health care and specialized care for those with diabetic, incontinence, ambulatory, and memory care needs.

They offer unbeatable service and mouth-watering menu items in their restaurant-style dining area, where a professional chef prepares fresh, nutritious meals every day. Plus, they offer delicious vegetarian alternatives. The elegant dining room, cozy lounge areas, fireside living room, and senior-focused fitness center are just a few of the amenities most loved...

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Senior living options offered

Assisted Living

Pricing
for The Harmony Collection at Roanoke - Assisted Living

Total monthly costs depend on room type, select services, and the level of care needed.

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Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The Harmony Collection at Roanoke - Assisted Living community exterior
The Harmony Collection at Roanoke - Assisted Living

4402 Pheasant Ridge Road, Roanoke, VA 24014

Brookdale Roanoke patio
Brookdale Roanoke

1127 Persinger Road Southwest, Roanoke, VA 24015

Woodland Hills Community outdoor common area
Woodland Hills Community

3365 Ogden Rd, Roanoke, VA 24018

TerraBella Pheasant Ridge
TerraBella Pheasant Ridge

4435 Pheasant Ridge Rd, Roanoke, VA 24014

8.4
Review score
21 reviews
8.4
Review score
21 reviews
5 star
38%
4 star
38%
3 star
14%
2 star
5%
1 star
5%
9.6
Review score
29 reviews
9.6
Review score
29 reviews
5 star
67%
4 star
17%
3 star
3%
2 star
3%
1 star
10%
9.6
Review score
58 reviews
9.6
Review score
58 reviews
5 star
93%
4 star
3%
3 star
0%
2 star
2%
1 star
2%
9.2
Review score
59 reviews
9.2
Review score
59 reviews
5 star
47%
4 star
36%
3 star
7%
2 star
2%
1 star
8%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Harmony Collection at Roanoke - Assisted Living

Healthcare Services

  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • No Sugar
  • Restaurant Style Dining
  • Professional Chef
  • Room Service
  • International Cuisine
  • Pureed Meals
  • Special Dining Programs
  • Vegetarian
  • Anytime Dining
  • Vegan
  • Kosher
  • Guest Meals
  • Gluten-free
  • Meals Provided
  • Organic

Room Amenities

  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Kitchenette
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Handicap Accessible
  • Full kitchen
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Covered Parking

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outside Patio
  • Indoor Common Areas
  • Library
  • TV Lounge
  • Beauty Salon
  • Central Fireplace
  • Barber Shop
  • Meeting Room
  • Private Bath
  • Outdoor Common Areas
  • Computer or Media Center

Recreational areas

  • Billiards Lounge
  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds
  • Game Room
  • Fitness Center
  • Piano or Organ

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Book Club
  • Happy Hour
  • Day Trips and Outings
  • Sensory-based Programs
  • Devotional Activities Offsite
  • Live Dance or Theater Performances
  • Activities On-site
  • Resident Band or Musicians
  • Cooking Club
  • Dances
  • Holiday Parties
  • Reminiscence Programs
  • Art Classes
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Current Events Club
  • Christian Services
  • Stretching Classes
  • Bridge Club
  • Quilting or Sewing Club
  • Gardening Club
  • Intergenerational Programs
  • Pet-focused Programs
  • Other Religious Services
  • Community Service Organizations
  • Men's Club
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Wine Tasting
  • Wii Bowling
  • Cooking Classes
  • Bible Study Group
  • Community Service Programs
  • Trivia Games
  • Walking Club
  • Karaoke
  • Cards / Pinochle Club
  • Educational Speakers / Life Long Learning
  • Live Musical Performances
  • Choir / Singing Club
  • Birthday Parties
  • Activities Off-site
  • Protestant Services

Reviews

for The Harmony Collection at Roanoke - Assisted Living

8.4Review score21 reviews
8.4
Review score
21 reviews
5 star
38%
4 star
38%
3 star
14%
2 star
5%
1 star
5%
Harmony Senior Services
8.2
Review score1134 reviews43 communities
Write a review
A Place for Mom has scored The Harmony Collection at Roanoke - Assisted Living with 8.4 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Harmony Collection at Roanoke - Assisted Living has 21 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.4
Friendliness
4.6
Care Services
3.7
Staff
4.3
Meals & Dining
3.9
Activities
4.4
Value for Cost
3.6
A Place for Mom has scored The Harmony Collection at Roanoke - Assisted Living with 8.4 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Harmony Collection at Roanoke - Assisted Living has 21 reviews with an average "overall experience" of 4 out of 5.
Parent company
Harmony Senior Services
8.2
Review score1134 reviews43 communities
Logo for Harmony Senior Services
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 21 reviews
Anonymous - Family/friend
Assisted Living
February 28, 2024
3.0
Verified Review
kind but short-staffed
Like most assisted living/nursing facilities, Harmony suffers from uneven performance for all the usual reasons: low pay, chronic short-staffing, high turnover of employees, too many chiefs and not enough Indians, and the lack of a shared sense of mission. Morale needs bolstering. But I didn't witness anything but kindly interactions with residents.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
February 26, 2024
2.0
Verified Review
We keep hoping for improvement
We have had many challenges with the care at Harmony There is a lot of turnover in the leadership of the facility and the staff. Your loved one does not get more assistance with high assisted living level of care. Communication with families and residents regarding changes is poor.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
2
Jenny O - Family/friend
Assisted Living
January 12, 2024
5.0
Verified Review
Harmony was a great find for Dad!
Everyone was very nice and helpful, explained things well. Answered all our questions. Apartment sizes and amenities offered are very good! Dad is very pleased with Harmony! He has a one bedroom, the apartment is almost as big as the house he left.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Harmony Collection at Roanoke - Assisted Living
February 6, 2024
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience.
LM - Family/friend
Assisted Living
July 17, 2023
5.0
Verified Review
Review for The Harmony Collection at Roanoke - Assisted Living
I would recommend Harmony Collection. I felt that would be the best place for my son. And everyone was really good to him and took good care of him.Thanks to everyone.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Harmony Collection at Roanoke - Assisted Living
July 19, 2023
We strive to provide a caring, loving environment at our communities and we appreciate your trust in caring for your loved one. If you ever need anything please don’t hesitate to reach out!
Anonymous - Family/friend
Assisted Living
May 12, 2023
4.0
Verified Review
Positives and Negatives
They do not have the staffing to deliver what they say they provide. Their business office rarely returns emails or phone calls. The food could be improved. Most of the staff they do have are friendly and responsive. Their nurse manager does a very good job notifying family of urgent events.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Response from The Harmony Collection at Roanoke - Assisted Living
May 15, 2023
It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience. We strive to provide a caring, loving environment at our communities and we appreciate your trust in caring for your loved one. Please email us at info@harmonyseniorservices.com so we can address your concerns directly.
Deborah - Family/friend
Assisted Living
December 22, 2022
4.0
Verified Review
our families experience
[name removed] their marketing lady was fantastic to work with - as far as getting all the papers signed and our loved one moved in she made that process much easier. Their activities director [name removed] is great and so high energetic that made a great first impression. There is a really good amount of male population and while the activities director is fantastic, we do wish they made a little but more effort getting the males involved. Sometimes the staff members need a little bit or prompting or reminders but we understand they are incredibly busy so when they do what they are supposed to do, they do a great job.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
5
Response from The Harmony Collection at Roanoke - Assisted Living
January 9, 2023
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience
Anonymous - Toured community
Assisted Living
December 6, 2022
5.0
Verified Review
My Tour Experience at The Harmony Collection at Roanoke-Assisted Living
This was our top choice. The price was more than we wanted to spend, and the location was further from family.
Response from The Harmony Collection at Roanoke - Assisted Living
January 9, 2023
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience
anonymous - Family/friend
Assisted Living
November 7, 2022
4.0
Verified Review
Good layout, great staff and good care provided
What really stood out to us and what we really like about the community is the overall layout as well as the layout of the apartments - everything is very nice and the staff are very friendly. Based on our experience so far with The Harmony Collection at Roanoke we would recommend them to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Harmony Collection at Roanoke - Assisted Living
January 9, 2023
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience
BF - Family/friend
Assisted Living
September 29, 2022
4.0
Verified Review
This Is One of the Better Communities Out There
It has been a mostly good experience for us. I would recommend the community to others for their loved ones. The staff is friendly and they seem to want to help the residents and families. There are three meals a day served to the residents and they have choices to choose from. The portions could be a little larger according to my loved one. Some of the activities available include music, entertainment, bingo, and more for the residents to choose from.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Response from The Harmony Collection at Roanoke - Assisted Living
January 9, 2023
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience
Maureen - Family/friend
Assisted Living
November 22, 2021
0.5
Verified Review
would definitely not recommend
Our experience was awful, the only good thing about Harmony is the dining room, the food service, the physical therapist which were just outside services, and the sales lady she was amazing. Harmony is a beautiful place, the building itself is gorgeous, but we would never recommend this community to families. They charged us for level 5 care and our loved one was nowhere near level 5 care, and the care she didn't receive was almost non existent. There was a week where she went without a shower and there was little communication, the head nurse doesn't take any responsibility. A lot of residents living there now are leaving Harmony.
Cleanliness
0.5
Friendliness
4
Care Services
0.5
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
0.5
Response from The Harmony Collection at Roanoke - Assisted Living
November 29, 2021
Maureen, We are sorry to hear about your experience at our community. We would greatly appreciate the opportunity to learn more about your specific situation. Please give us a call at your earliest convenience.
anonymous - Family/friend
Assisted Living
November 18, 2021
3.0
Verified Review
Period of adjustment takes longer then you think
The place is very nice and the people are nice, and what struck us in the beginning is on our tour everyone was so friendly and interactive with one another. The residents would come us to us and introduce themselves and really made us feel welcomed. The dining area is very open, bright and airy. With our loved ones health we are still working the care services kinks and getting their medication down on a regular basis, but so far everything is good.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Harmony Collection at Roanoke - Assisted Living
November 29, 2021
Thank you for your feedback.
anonymous - Toured community
Assisted Living
October 22, 2021
4.0
Verified Review
Our tour experience
Our family had an in person tour and the tour was wonderful the lady was very lovely but another community was able to accept our loved one with their level of care.
Response from The Harmony Collection at Roanoke - Assisted Living
October 28, 2021
Thank you.
Anonymous - Family/friend
Assisted Living
September 10, 2021
4.0
Verified Review
One of the Nicer Assisted Living that Roanoke Has
I would encourage you to check out the community. The categories I scored lower is because I think they are understaffed; however, it is hard to find staff right now. Anytime there have been questions or concerns the administrative staff have been attentive towards answering my questions and my loved one.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
3.5
Meals & Dining
4.5
Activities
4.5
Value for Cost
4.5
Response from The Harmony Collection at Roanoke - Assisted Living
October 28, 2021
Thank you for your review. We strive to provide a caring, loving environment in our communities and we appreciate your trust in caring for your loved one.
anonymous - Toured community
Assisted Living
August 26, 2021
5.0
Verified Review
Our tour experience
Our family had an in person tour experience and it is a very nice community, and the tour was very good. It was the most expensive community out of the ones we looked out, but everyone we visited with was super.
Richard - Toured community
Assisted Living
June 15, 2021
4.0
Verified Review
my review of The Harmony Collection at Roanoke - Assisted Living
we toured this community and the tour was good. The staff was friendly and informative, and they answered all of our questions. The price was higher than other communities in the area.
Anonymous - Family/friend
Assisted Living
May 25, 2021
5.0
Verified Review
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
3
anonymous - Family/friend
Assisted Living
May 24, 2021
4.0
Verified Review
my ratings
NA
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
3
Linda C - Family/friend
Assisted Living
April 9, 2021
5.0
Verified Review
Harmony is our new family
The apts are well laid out, easily accessible, have a great view, and are beautiful. The clinical staff works very well together, and communicates with family, and keeps us updated. They have gone above and beyond to resolve any issues and to communicate with me. I would recommend this community to others.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
October 5, 2020
3.0
Verified Review
Be Aware
I had a great experience until my loved one broke a leg twice in this community. I also feel like the cleaning has relaxed. Their care services aren't as good as they used to. The staff isn't communicating with any changes with my loved one with me. I instead have to hear about these changes from my loved one. You need to ask questions, even if you don't get answers. Stay on top of what is going on there. This is a newer community, and I sometimes go in to visit my loved one and there is a smell of urine. This shouldn't be happening. The nurses don't want to take the time to assist my loved one at that time. They come up with the statement of I have something else to do.
Cleanliness
3
Friendliness
5
Value for Cost
3
Care Services
3
Activities
5
anonymous - Family/friend
Assisted Living
May 22, 2020
5.0
Verified Review
Peace of mind
The biggest thing this community has offered my family is a safe place for our mom to enjoy living. Her being there has alleviated the stress on our family because we know she is being well taken care of. The staff are wonderful and my mom really likes them as well. The food is wonderful with chef inspired meals. My mom has made a nice little group of friends , too. They offer many activities and encourage the residents to participate. The staff work to motivate the residents to go as well. The communication has been good with newsletters and emails being sent to the families with updates. The community is brand new, so welcoming, feels like " a breath of fresh air, and the management staff are so nice and accommodating. My mom's apartment is spacious with a large bathroom.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Viewing 1-20 out of 21 reviews

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Frequently Asked Questions
about The Harmony Collection at Roanoke - Assisted Living

The Harmony Collection at Roanoke - Assisted Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Harmony Collection at Roanoke - Assisted Living 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (540) 970-3524 to reach a resident at The Harmony Collection at Roanoke - Assisted Living.

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8%
Studio, 1bd, 2bd, Semi-Private
Pheasant Ridge Assisted Living is located in beautiful Roanoke, Virginia. We encourage a home-like cozy environment for our residents by providing dignity, choice, privacy and respect. Our residents are given independence through individual apartments, while still receiving all the care they...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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