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SYNERGY Home Care of Rockville, Bethesda & Potomac

11140 Rockville Pike, Suite 400, Rockville, MD 20852

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anonymous - Loved one of resident/client
5.0
A cut above the rest

I'm using this agency for my dad and we wanted a male caregiver and they responded quickly with someone. He stays with my dad on the weekends. They are great at following up with me to make sure everything is OK. They are highly trained and go a step above their training and are excellent. He is patient, kind and polite to my dad. He also helps clean a little like the dishes or if the sheets need to be changed. And he'll fix his food for him. I am so comfortable with this agency.... Read more

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About the facility SYNERGY Home Care of Rockville, Bethesda & Potomac

The SYNERGY HomeCare of Rockville, Bethesda, and Potomac team has more than 50 years of experience in the home care, senior care, and health care industries. Serving Montgomery County, Maryland, we take pride in having the most rigorous screening and training programs for our caregivers.

Our caregivers and management team are experienced in all types of senior care, with specialization in Alzheimer's and Dementia care and training in advance care planning.

We are part of a national chain that has been in business since 2001, has over 171 locations nation-wide, and is certified by the Better Business Bureau.

Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.
SYNERGY Home Care of Rockville, Bethesda & Potomac is a community within Synergy Home Health Care properties. See all Synergy Home Health Care communities.

Pricing for SYNERGY Home Care of Rockville, Bethesda & Potomac

Total monthly costs depend on room type, select services, and the level of care needed.

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Amenities at SYNERGY Home Care of Rockville, Bethesda & Potomac


Reviews for SYNERGY Home Care of Rockville, Bethesda & Potomac

4.1

(8 reviews)

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Cleanliness

4.2

Care services

4.2

Staff

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Meals & dining

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Activities

4.2

Value for cost

4.2

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1-8 of 8 reviews
3.0
March 19, 2021
anonymous - Loved one of resident/client
Verified Review
Buyer Beware - Need More Transparency

I would not recommend them, only because I felt that the initial discussion we had about what caregivers would be able to do and what they actually ended up being able to do was entirely different. The understanding was that they would have experienced caregivers when it came to dementia, and that they would be able to take our loved one on outings. We feel like they were not honest with us about the training and experiences of the nurses. We wanted caregivers to have their own cars, and many did not. Consistency was important to us, and there were too many shift changes and changes in care. There were some great caregivers. But overall they didn't communicate to us well what they were and were not capable of doing.


5.0
April 15, 2020
Deborah Little - Toured community
Working Very Well

There were a couple small glitches getting started, but all came together and is working very well. My mother likes the two staff members who have come to help her. Having Synergy Care has help us put off placing mom in an assisted living facility for a while.


1.5
January 19, 2020
Jill Verna
Beware

Synergy was a let down. Maybe all care taking services are that way. But I will keep searching. Synergy is off our list. Miscommunication with receptionist/caretaker/client, one fell asleep on couch, several mom 'fired' and they just walked out leaving them alone: dangerous. Parents both seem with it and can talk a good game.

Response from SYNERGY Home Care of Rockville, Bethesda & Potomac

May 11, 2020

Hello- We apologize if you feel we did not live up to your expectations. I would like to speak with you regarding this situation because we are not aware of it. Please feel free to call and ask for Ross Fierman (Owner). [removed]. Thank you.


5.0
May 15, 2019
anonymous - Toured community
Verified Review
Synergy Solution

Synergy Home Care was very helpful in providing a solution when my aunt was released from rehabilitation and required someone with her in her home. They coordinated everything, as well as an assessment to ensure that the best caregivers were placed. I found the key contacts at Synergy's office to be genuine and always helpful.


5.0
November 19, 2018
anonymous - Industry reviewer
R

Great Staff. The care they provide is a cut above the rest.


5.0
November 22, 2017
anonymous - Loved one of resident/client
Verified Review
A cut above the rest

I'm using this agency for my dad and we wanted a male caregiver and they responded quickly with someone. He stays with my dad on the weekends. They are great at following up with me to make sure everything is OK. They are highly trained and go a step above their training and are excellent. He is patient, kind and polite to my dad. He also helps clean a little like the dishes or if the sheets need to be changed. And he'll fix his food for him. I am so comfortable with this agency.


4.0
August 29, 2017
anonymous - Toured community

Very professional yet friendly. Had answers for all my questions but my husband decided on a company closer to his office in case he needed to be in contact with them.


4.0
August 10, 2017
anonymous - Loved one of resident/client
Verified Review
Care and attention

I was happy with this service. The staff has been very helpful with getting us the care that we needed. The community is clean. We needed more care than what was needed at the time.


Frequently Asked Questions about SYNERGY Home Care of Rockville, Bethesda & Potomac

SYNERGY Home Care of Rockville, Bethesda & Potomac has received an average review rating of 4.1 based on 8 reviews. See all reviews.

Call (301) 200-9292 to reach a resident at SYNERGY Home Care of Rockville, Bethesda & Potomac.

To reach a resident at SYNERGY Home Care of Rockville, Bethesda & Potomac call: (301) 200-9292



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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.