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SoCo Village

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3700 Payload Pass, Austin, TX 78704

8.9
Review score
15 reviews
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8.9
Review score
15 reviews
5 star
40%
4 star
33%
3 star
7%
2 star
13%
1 star
7%
See all reviews
9.3
Review score
67 reviews
3 facilities
For pricing & availability:
(866) 374-4058
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SoCo Village
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SoCo Village
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Rita
-
Family/friend
5.0
We are so grateful we found SoCo. What a lovely and loving environment for our sister
We, our sister's family, have all been impressed with the care and kindness shown her by all the staff. We are there often and have enjoyed the special events which have included food and music. The facility is beautiful. The management staff couldn't be nicer to guests and residents.

About the facility
SoCo Village

SoCo Village Is Not “Your Grandma’s Retirement Home”

Just like our forward-thinking city, we work harder than anyone to create a warm, welcoming and upbeat place for seniors and families to stay, visit, and have a good time.

Always look fantastic with dressing, bathing, and grooming assistance. Medication management is included in our rent.

Stay active with a daily activity schedule packed full of exercise, social events, and excursions.

Have a great time with a community of people from similar walks of life to you while we handle the chores.

Located behind St. Edward’s University, off Ben White and South Congress, our lovely, gated community boasts stunning views, and is situated close to convenient shopping, restaurants, St. David’s South Austin Medical Center, and Encompass Health Rehabilitation Hospital of Austin. In addition, Austin Bergstrom International Airport is just 10-15 minutes away.

With rates starting at $3,950/month we look forward to assisting your family soon!

Senior living options offered

Assisted Living

Memory Care

Pricing
for SoCo Village

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Current promotions
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Fee Discount
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Tours
at SoCo Village

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SoCo Village
SoCo Village

3700 Payload Pass, Austin, TX 78704

Brookdale North Austin community exterior
Brookdale North Austin

5310 Duval Road, Austin, TX 78727

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1034 Liberty Park Drive, Austin, TX 78746

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1130 Camino La Costa, Austin, TX 78752

8.9
Review score
15 reviews
8.9
Review score
15 reviews
5 star
40%
4 star
33%
3 star
7%
2 star
13%
1 star
7%
9.9
Review score
100 reviews
9.9
Review score
100 reviews
5 star
44%
4 star
27%
3 star
18%
2 star
5%
1 star
6%
9.7
Review score
42 reviews
9.7
Review score
42 reviews
5 star
71%
4 star
12%
3 star
7%
2 star
0%
1 star
10%
9.6
Review score
66 reviews
9.6
Review score
66 reviews
5 star
57%
4 star
36%
3 star
5%
2 star
2%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at SoCo Village

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Memory Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • No Sugar
  • Restaurant Style Dining
  • Room Service
  • Professional Chef
  • International Cuisine
  • Special Dining Programs
  • Vegetarian
  • Guest Meals
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Garden View
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Kitchenette
  • Handicap Accessible
  • Cable or Satellite TV
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outside Patio
  • Library
  • Indoor Common Areas
  • TV Lounge
  • Meeting Room
  • Central Fireplace
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Fitness Center
  • Game Room
  • Golf Course or Putting Green
  • Piano or Organ

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Live Musical Performances
  • Happy Hour
  • Day Trips and Outings
  • Sensory-based Programs
  • Dances
  • Holiday Parties
  • Activities On-site
  • Live Dance or Theater Performances
  • Devotional Activities On-Site
  • Christian Services
  • Intergenerational Programs
  • Stretching Classes
  • Quilting or Sewing Club
  • Live Well Programs
  • Bridge Club
  • Gardening Club
  • Reminiscence Programs
  • Art Classes
  • Yoga / Chair Yoga
  • Visiting Chaplain or Priest
  • Pet-focused Programs
  • Brain fitness / Dakim
  • Wine Tasting
  • BBQs or Picnics
  • Men's Club
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Trivia Games
  • Cards / Pinochle Club
  • Birthday Parties
  • Activities Off-site

Reviews

for SoCo Village

8.9Review score15 reviews
8.9
Review score
15 reviews
5 star
40%
4 star
33%
3 star
7%
2 star
13%
1 star
7%
Journeyman Construction
9.3
Review score67 reviews3 communities
Write a review
A Place for Mom has scored SoCo Village with 8.9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, SoCo Village has 15 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.6
Friendliness
4.5
Care Services
3.5
Staff
3.8
Meals & Dining
4.1
Activities
3.0
Value for Cost
4.0
A Place for Mom has scored SoCo Village with 8.9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, SoCo Village has 15 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Journeyman Construction
9.3
Review score67 reviews3 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-15 of 15 reviews
Anonymous - Family/friend
Memory Care
February 1, 2024
5.0
Verified Review
Recommended
My loved one is a resident at SoCo Village. I would definitely recommend this facility to others.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Response from SoCo Village
February 7, 2024
Thank you for your positive review and recommendation of SoCo Village! It is an honor to care for your loved one in our community.
Rita - Family/friend
Assisted Living
November 28, 2023
5.0
Verified Review
We are so grateful we found SoCo. What a lovely and loving environment for our sister
We, our sister's family, have all been impressed with the care and kindness shown her by all the staff. We are there often and have enjoyed the special events which have included food and music. The facility is beautiful. The management staff couldn't be nicer to guests and residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from SoCo Village
November 28, 2023
Rita: Thank you for entrusting your sister's care to us here at SoCo Village. We're thrilled to hear that your family has been impressed by the care and kindness exhibited by our dedicated staff. Providing a nurturing and supportive environment is at the core of our values, and we're delighted that you've experienced that firsthand. It's fantastic to know that you've enjoyed our special events, complete with food and music. We believe in creating vibrant and engaging moments for our residents and their families to cherish. We take great pride in maintaining a beautiful community that offers comfort and a welcoming ambiance. Your kind words regarding our management mean a lot; we strive to ensure both our guests and residents feel at ease and valued during their time with us. Should you have any suggestions or if there's anything more we can do to enhance your experience at SoCo Village, please don't hesitate to let us know. We're here to ensure your sister feels right at home!
Jane - Family/friend
Assisted Living
July 17, 2023
3.0
Don't be fooled by its looks
Beautiful place. New everything. Tastefully decorated. They put on a good show for the tour. Weekly housekeeping ( except holidays, except they don't put clothes away, except they try to not remake the bed, except that they rush in and out and it's a half [removed] job). Activity calendar with tons of options except they don't mention that many are cancelled because activity director is chronically missing....or that a staff member just walks in, turns on a YouTube video and leaves. Lovely menu....except that they're always running late. Except that food is sometimes served cold. Except that food is often overcooked and difficult to chew. Oh and the last head chef just walked out with no notice. Yes they administer meds but med techs are always quitting and the agency people don't know the residents. Meds are frequently late or waaaay too early. Staff doesn't always reorder meds in a timely manner and sometimes residents go without life savings meds for days.
Cleanliness
4
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
2
Value for Cost
3
Response from SoCo Village
July 19, 2023
Thank you for taking the time to share your thoughts about SoCo Village. We appreciate your compliments regarding the beautiful environment and tasteful decorations. We also value your feedback on the areas where we can improve our services. Thank you for bringing these issues to our attention. We appreciate your feedback, as it helps us identify areas for improvement and provide a better experience for our residents. We value your patronage and hope to have the opportunity to address your concerns and regain your trust. Please email Executive Director, Melissa Nix, at ed@socovillage.com at your earliest convenience.
anonymous - Toured community
Assisted Living
April 7, 2023
2.0
Verified Review
Tour experience
We toured with SoCo Village and none of the employees even acknowledged my dad or me. It was also very dirty. We did not see any residents in the common areas. Those were the main reasons we did not choose this facility.
Response from SoCo Village
April 25, 2023
Hello, thank you for providing your feedback. At SoCo Village, it is important to us as a senior living community that we provide the highest quality services and hospitality to the people who call us home and to our visitors. We would like to speak with you about the situation you mentioned at your earliest convenience. Please contact Executive Director, Melissa, at ed@socovillage.com. Thank you, and we look forward to hearing from you.
Anonymous - Family/friend
Assisted Living
February 8, 2023
4.0
Verified Review
More staff needed. Food still is better than anywhere else we saw. My mothers health has improved a ton since she has been there, but she is now self-managing meds because they could not seem to stay consistent in keeping them stocked and delivered at the proper times. But we experienced the same thing in Houston at what was supposed to be the #1 rated assisted living place in the Houston area. Centrally located if you live in Austin and want them nearby. Still very happy she is there and that we picked this one.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
4
Response from SoCo Village
February 9, 2023
Hello, thank you for providing your feedback. At SoCo Village, it is important to us as a senior living community that we provide the highest quality services and hospitality to the people who call us home. We would like to help clarify the situation you mentioned at your earliest convenience. Please contact Executive Director, Melissa, at ed@socovillage.com. Thank you, and we look forward to hearing from you.
Anonymous - Family/friend
Assisted Living
January 6, 2023
4.0
Verified Review
Hard Choices to Make
This has been a good convenient location for family to visit our loved one. The community is very accessible and the family is able to visit our loved one often. The staff are very friendly. They have themes available for holidays for the residents to participate in. There are three meals provided a day to the residents and they have choices to choose from.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
5
Response from SoCo Village
January 6, 2023
Thank you for your positive rating and kind feedback about our community! Please let us know if there is anything else we can do for you or your family.
Phillip - Family/friend
Assisted Living
June 27, 2022
5.0
Verified Review
Soco Village A Wonderful Place for Old People
The community is great to work with. The staff is willing to work with the family and answer our questions. They are also willing to have the family be part of the team for our loved one. There are three meals a day provided, and the resident's have options to choose from.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from SoCo Village
November 8, 2022
Phillip, thank you for your kind review about our community! We appreciate your trust in us to care for your loved one.
Margaret G - Toured community
Assisted Living
June 20, 2022
5.0
Verified Review
Tour of SoCo Village
I toured SoCo Village and we really liked it. The community was really nice, it was our 1st choice before we saw [community name removed]. My dad was [age removed], so that kind of upscale environment wasn't up his alley. He's an old fashioned person and likely wouldn't have appreciated or utilized all the amenities they had to offer. We chose another community because it was much more homey and comfortable.
Response from SoCo Village
November 8, 2022
Margaret, thank you for taking the time to leave a kind review about our community. We are glad to hear that your dad found the right home for him!
Shawn - Toured community
Assisted Living
May 18, 2022
5.0
Verified Review
tour review
Our family had an in person tour and we absolutely loved SoCo Village, it was a fabulous tour experience. The gal who gave the tour the community manager was extremely knowledgeable and friendly
Response from SoCo Village
November 8, 2022
Thank you for your fantastic review, Shawn! We hope you visit us again soon.
Marcia - Family/friend
Assisted Living
April 7, 2022
5.0
Verified Review
5 star facility, highly recommeded
All of the categories I gave a 5 to above is the reasons that we went with SoCo Village over the others that we looked at, they were far superior to all of the rest. We would definitely recommend this facility other families looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from SoCo Village
November 8, 2022
Marcia, we appreciate your wonderful review and recommendation!
I K - Toured community
Assisted Living
March 17, 2022
4.0
Verified Review
My tour review
This community was very beautiful but it was too new for the type of environment that I was looking for for my loved one.
Response from SoCo Village
February 9, 2023
Thank you for your feedback - we wish you luck in your senior housing search!
Paul W - Family/friend
Assisted Living
November 23, 2021
4.0
Verified Review
Good Place to Go
They are very caring and take care of the patients pretty well at this community. They have activities like arts and crafts and bingo, and games to keep the residents busy. They also have get togethers and dances.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
4
Response from SoCo Village
February 9, 2023
Thank you for your positive review, Paul!
anonymous - Family/friend
Assisted Living
September 27, 2021
1.0
Verified Review
Try a different place.
In the limited interaction I've had with the staff, they've been nice. But they just don't have enough people. There's one caregiver and two med techs to care for all the residents, about 22 in total plus some of their spouses. The one caregiver has been good, but honestly very few care services have been available to my loved one due to staff shortages. They went on an on about how great the food is, but it's jut not very healthy. You can tell their food budget is low. We've had problems with laundry getting done, and they are especially low staffed on the weekends. It's also located in a bad neighborhood. The rooms are very small, but that's typical at most places. They were willing to work with us on the cost, which was one good thing. They've also been able to take accountability when any issues have arisen. It's not a horrible, terrible place where people are mistreated. They just don't have enough staff. But they've been very willing to try to listen, even if they couldn't do much about our concerns.
Cleanliness
3
Friendliness
4
Care Services
1
Staff
1.5
Meals & Dining
2
Value for Cost
3
C B - Family/friend
Assisted Living
September 3, 2021
2.0
Verified Review
It looks Good and Sounds Good, But Isn't Good
I wouldn't recommend the community. The staff seem inexperienced in a new community. The staff to resident ratio is good. However, for 10 residents there would be 1 staff member. There were times that I would see the chef watching over the residents and not a nurse or CNA. The communication with the staff was not happening with the family about concerns over my loved one.
Cleanliness
4.5
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
4
Activities
1
Value for Cost
2
BW - Family/friend
Memory Care
August 27, 2021
4.0
Verified Review
So pleased we moved our loved one here
SoCo Village is a beautiful brand new facility, it has such a bright and happy atmosphere. The staff members have been great and so have the care services. When we first moved our loved one in, we got to see her meal and it look delicious. It was a well executive and elevated sandwich, salad and soup. Our loved one has put on some healthy weight, and they have ice cream for her every night. Given the current circumstances the activities are still limited but our loved one gets extremely excited to do the puzzles and things of that nature. She seems much more engaged then before moving in, her eyes are lit up and she is overall healthier. They were very helpful with the whole transition process. However, the finance side of things have been a little disorganized and some of the staff members don't see as well versed on how to run a facility, but that could be due to the pandemic and being a new facility.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Viewing 1-15 out of 15 reviews

Neighborhoods
around SoCo Village

See what the neighborhood has to offer and what’s nearby:
SoCo Village in google map

Frequently Asked Questions
about SoCo Village

SoCo Village offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored SoCo Village 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (512) 522-5858 to reach a resident at SoCo Village.

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13%
Studio, 1bd, Semi-Private
Redefine your independence with a worry-free lifestyle.There are plenty of active seniors out there who are ready, willing and able to take on the world—with just a bit of help. If you’re living a mostly independent lifestyle, but you could use an extra hand with some of your day-to-day...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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