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VERIFIED PARTNER

Senior Helpers - Greater Milwaukee, WI

3904 S. 27th St, Milwaukee, WI 53221

16 reviews
For services offered:
(866) 374-4058
home-care
Senior Helpers - Greater Milwaukee, WI

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Anonymous
-
Family/friend
4.0
Recommended
The caregivers, for the most part, were very friendly. Communication was good. [Name removed] was amazing because my mother's dementia was progressing, it was difficult for the care workers to know what to do for/with her. I would recommend them to others.

About the facility
Senior Helpers - Greater Milwaukee, WI

Senior Helpers of Glendale, Wisconsin offers premier care services tailored to our individual client’s needs. Our goal is to ensure a higher quality of life for all clients and their families, with services ranging from companion care to advanced care. We offer deeper levels of care for those with memory conditions or other chronic illnesses and transitional care for those going through a difficult move.

We’re committed to serving those around us and have been awarded for our consistent excellence in caregiving. Our client reviews say it all, from our caring staff to our attentive customer service, we’re here for you. From simple daily check-ins to in-depth care services, we have a plan just for you. All Senior Helpers caregivers are employees of our company and undergo rigorous background screens, as well as testing and training in elder care best practices. At Senior Helpers, we’re committed to preserving seniors' independence and freedom, while improving their quality of life and enabling them to safely remain in their homes.

Service Options

For in-home services, we offer meal planning and preparation, according to your requests and favorite meals. Our caregivers are trained in the nutritional needs of the elderly and those with specific illnesses,...

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Senior living options offered

Home Care

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Senior Helpers - Greater Milwaukee, WI undefined
Senior Helpers - Greater Milwaukee, WI

3904 S. 27th St, Milwaukee, WI 53221

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7.5
Review score
16 reviews
7.5
Review score
16 reviews
5 star
63%
4 star
25%
3 star
6%
2 star
6%
1 star
0%
9.0
Review score
29 reviews
9.0
Review score
29 reviews
5 star
59%
4 star
28%
3 star
7%
2 star
3%
1 star
3%
8.5
Review score
18 reviews
8.5
Review score
18 reviews
5 star
39%
4 star
38%
3 star
6%
2 star
11%
1 star
6%
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Senior Helpers - Greater Milwaukee, WI

Overall Rating
4.4
Cleanliness
4.3
Friendliness
4.4
Care Services
4.4
Staff
4.5
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.4
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-16 of 16 reviews
Anonymous - Family/friend
Home Care
February 16, 2024
4.0
Verified Review
Recommended
The caregivers, for the most part, were very friendly. Communication was good. [Name removed] was amazing because my mother's dementia was progressing, it was difficult for the care workers to know what to do for/with her. I would recommend them to others.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Family/friend
Home Care
September 27, 2021
5.0
Verified Review
I feel they do a good job, and I trust them.
They've really done a good job with my sister, who can be very difficult. A previous service said they couldn't handle her anymore, but Senior Helpers came in and were able to care for her. They always let me know if somebody's going to be late. They keep me abreast of what's happening, and every month at the beginning of the month, I get the schedule of who's going to be on and when, which I really appreciate, because when I call over there, I know who I'm talking to. I can't say enough good things about them.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Pauline Evins - Toured community
Home Care
September 25, 2020
5.0
Verified Review
Amazing care giver!
[name removed] is a person with much experience, insight and kindness. She educates by example. Her ability to make my husband chuckle is constantly appreciated.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
October 13, 2017
5.0
The caregivers were invaluable with my mom, who had a broken arm. They always arrived on time, neat attire, extremely helpful assistance: getting her dressed, to/from the bathroom, up from the couch, meal prep (although she doesn't eat much), etc. Couldn't have gone better.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Senior Helpers - Greater Milwaukee, WI
December 5, 2017
Thank you so much for the positive feed back. We are so pleased you were happy with the care you received. If you ever need anything in the future, please let us know.
anonymous - Family/friend
Home Care
September 19, 2017
4.0
Verified Review
Satisfied With This Home Care
Unfortunately we are no longer using this home care agency. However we did have a good experience while my mother received services from them. I was satisfied with everything they did for us, and when I was not pleased they were quick to correct the issue. The care givers arrived on time, and were helpful with everything. It is a home care agency I would probably recommend to my family, and friends.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Senior Helpers - Greater Milwaukee, WI
September 26, 2017
I am very pleased that you were happy with our care. I know you are no longer receiving services at this time, but if you ever need anything again, we will always be here for you and your family.
anonymous - Family/friend
Home Care
May 24, 2017
4.5
Verified Review
Nice staff!
From what I have heard of my loved one's time with Senior Helpers, everything is going just fine. Though we had one small issue with an incident, the staff are sure to arrive on time and take care of my loved one's needs and requests.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from Senior Helpers - Greater Milwaukee, WI
July 14, 2017
Thank you for your review. As perfect as we try to make things, sometimes there are things that come up. We always try to fix any issue that comes up right away. We make sure our clients come first.
anonymous
Home Care
January 20, 2017
3.0
Verified Review
They need some improvement...
We had a couple of problems with the Senior Helpers. First, the day that it snowed really bad, we had a caregiver scheduled to come and she never showed up, but I still got billed for it. They still have not gotten back to me on that. Also, when I first interviewed them, they said they knew how to do stuff they did not.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Senior Helpers - Greater Milwaukee, WI
July 14, 2017
I am sorry that you feel you did not get everything that you expected. If there is ever an issue, you can call the office at any time as we are on call 24/7. If there is anything that we can do to fix the situation, please feel free to contact us.
anonymous - Family/friend
Home Care
August 25, 2016
5.0
Verified Review
A Good Experience With This Home Care
My mother's experience with this home care agency was a good one. I was pleased with the services they provided her with. The care givers they sent out was good, but my mother had one issue with one of them. The issue was handled and everything worked out well from there. They would help with cooking, cleaning, and personal care. I was pleased with the help they provided. This is a home care agency I would recommend.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Senior Helpers - Greater Milwaukee, WI
November 17, 2016
I am glad that over all you had a good experience. Some times there may be bumps in the road, but as a company, we try to fix them right away. I am glad we were able to fix the issue that came up to make it a better experience for us all.
anonymous - Family/friend
Home Care
August 22, 2016
2.0
Verified Review
They are okay, unless you have the overnight person
They are okay, unless you have the overnight person, then they are not very good at all. The night people have been sleeping when they should be awake, and we have found them to be somewhat verbally abusive as well. They seem to be good during the daytime shifts, but if you are looking for overnight, I wouldn't recommend them for anything past 7:00 at night. I liked the fact that they did multi-state background checks, which is one main reason I went with their agency.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from Senior Helpers - Greater Milwaukee, WI
November 17, 2016
I am sorry that you feel you had a bad experience. I would really like to speak with you if you feel that there was any type of misconduct of any kind. Anything like that should always come into the office right away. Please feel free to give me a call at [removed].
anonymous - Toured community
Home Care
August 6, 2016
5.0
In a heart beat
Amazing group of people! From Rick to every caregiver who has been there to help my mom. If you are searching for a trust worthy, genuine and patient group of people to help take care of a loved one Senior Helpers is your team! Not the most inexpensive however not the most expensive either. Worth every penny for peace of mind.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Senior Helpers - Greater Milwaukee, WI
November 17, 2016
Thank you very much for your positive feedback. We really take pride in our care that we provide.
anonymous - Resident/client
Home Care
May 25, 2016
4.0
Verified Review
I would recommend!!!
We only used Senior Helpers for a short time as my husband was placed on hospice care. The caregiver that came out was nice, she did a little light housework and helped him when he needed it. The staff were nice when I called to start the service. The only negative I would say is that I was charged for extra hours if they showed up early or stayed late.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Senior Helpers - Greater Milwaukee, WI
June 3, 2016
We apologize for the misunderstanding regarding the hours. To make sure that we do not over charge you, we unlike most companies, do exact times. This way you are only charged from the time the Caregivers start and finish. So Sometimes that involves extra time if they are still doing things when its time to leave or if you need them to come in early.
anonymous - Family/friend
Home Care
May 12, 2016
5.0
Verified Review
They are working out pretty well so far.
They are working out pretty well so far. We don't have any concerns. They have been both helpful and reliable. We are very happy with them.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Senior Helpers - Greater Milwaukee, WI
June 3, 2016
We appreciate your business and enjoy being there to help. Please let us know at anytime if you have any questions and/or concerns.
anonymous - Resident/client
Home Care
May 12, 2016
4.0
Verified Review
I am a little disappointed, but overall it's been okay.
They are alright. I am a little disappointed, but overall it's been okay. I keep getting substitutes, there is some inconsistency with keeping the same caregiver. It seems that if you don't need many hours, it's hard to keep the same person.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Senior Helpers - Greater Milwaukee, WI
June 3, 2016
We apologize for this. This is not what we normally do. We pride ourselves on consistency. If we can fix this for you to make this a positive experience, please give me a call at [removed]
Family Member - Toured community
Home Care
March 28, 2016
5.0
They were reliable and did a good job.
They were fine when we used them. They were reliable and did a good job. The final billing was smooth and easy when we no longer needed their services.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Senior Helpers - Greater Milwaukee, WI
March 29, 2016
We would like to thank you for giving us the chance to help you and your family. If you ever need anything in the future, we are always available. Thank you for your business.
anonymous - Family/friend
Home Care
February 17, 2016
4.5
Verified Review
Bubbly Personality
We have had the service for about 2 weeks now and everything is going great so far. I have a very busy work schedule and that's the reason I looked in the home care for mother. There was one issue where the care giver we were using had to call in due to the fact her child got sick which is understandable, but i was concerned about the replacement. The replacement end up being great she had a bubbly personality and my mother took to her very well so they were great with sending a fast and quick replacement for us. I would say to any one that is about to go through this experience it can be a frustrating process and to interview different agency's to find your right fit for you and your family.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from Senior Helpers - Greater Milwaukee, WI
March 17, 2016
Thank you for your review on Senior Helpers. I am glad that even though we were faced with a call in, we were still able to meet your needs and make you happy. Our clients are our whole reason for being here. Please let us know if there is ever anything else we can help with.
anonymous - Family/friend
Home Care
January 18, 2016
5.0
Verified Review
Exceeds expectations
The service my mother and I received since we came to Senior Helpers has far exceeded both of our expectations. She is very happy with where she is and I am too.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Senior Helpers - Greater Milwaukee, WI
March 17, 2016
Thank you for your review on Senior Helpers. We make it our top priority to make sure that we meet all of client needs and expectations. If you every need anything else please let us know.
Viewing 1-16 out of 16 reviews

Services
at Senior Helpers - Greater Milwaukee, WI

Community Amenities

Transportation & parking

  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

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Frequently Asked Questions
about Senior Helpers - Greater Milwaukee, WI

A Place for Mom has scored Senior Helpers - Greater Milwaukee, WI 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (414) 228-4600 to reach a resident at Senior Helpers - Greater Milwaukee, WI.

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