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Senior Helpers - Havertown

1 Raymond Drive, Building 1 Suite 5, Broomall, PA 19083
(877) 345-1716

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Summary of Senior Helpers - Havertown in Havertown, Pennsylvania

At Senior Helpers - Havertown, we have a myriad of community amenities. Ground floor units are available.

Pricing at Senior Helpers - Havertown

Room Type
Monthly Range* (USD)

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of Senior Helpers - Havertown

2.5of 5

5 Reviews

Reviews gathered from across the web

    (4)

    A Place For Mom

    (1)

    SeniorAdvisor.com

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November 2020

Review originally written on A Place For Mom

Be very careful about using this service

About two months ago I contacted Senior Helpers to make arrangements for a person to come to my home to help look after my wife, who is suffering from Alzheimer’s Disease. Following a 20 minute interview on the phone, I was visited by a case coordinator my area, who spent about an hour at my house with me and my wife, doing a thorough evaluation of our needs. At the end of that visit I was told that the next step would be to find a caregiver to match our needs, something that would happen within just a few days, and that I should expect a call back from Senior Helpers very soon. After about a week with no further contact, I called again for an update and was told that the case coordinator would call me back right away. Several more days passed and I called again, again with the same result: no further contact. Now that two months have passed, I am still waiting for that call back, which has been promised to me repeatedly. I don’t know why Senior Helpers has behaved toward me in this way. Maybe they were simply unable to find someone to provide the services I needed on the days and times I needed them, but that still does not explain why they didn’t just tell me that rather than continuing to make me believe that they were both ready and able to fill my request without any further wait. I am not the sort of person that goes out of my way to criticize others on the Web, but the way Senior Helpers has treated me at a time when I was, and continue to be, desperate for help is so outrageous that I feel it is my duty to warn anyone who is thinking of turning to them for help. These are not honorable people. They think nothing of ignoring their customers. They are not reliable. They are not trustworthy. Be very careful, and good luck!


August 2019

Elizabeth T.

Review originally written on A Place For Mom

Wonderful Experience

We used Senior Helpers during a very difficult time. They provided excellent service and helped connect us with resources in the area. We interviewed many companies and they were the experts when it came to Alzheimer's and Dementia.


December 2017

donna m gagliardi

Review originally written on A Place For Mom

management

awful wouldn't recommend them to my worst enemy - I have used their service for over 1 year will spend over $75,000 for their service - the problem starts at the top whoever manages the Havertown office doesn't know how to treat a customer/client. Desperately looking for another service who wants my business

Senior Housing Types

Home Care
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Senior Helpers - Havertown has received an average review rating of 2.5 based on 4 reviews. See all reviews.

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