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ProHealth Care Regency Senior Communities - New Berlin

13750 W. National Ave., New Berlin, WI 53151

8.9
Review score
28 reviews
Add review
8.9
Review score
28 reviews
5 star
53%
4 star
43%
3 star
0%
2 star
4%
1 star
0%
See all reviews
For more information about senior living options:
(866) 374-4058
ProHealth Care Regency Senior Communities - New Berlin
ProHealth Care Regency Senior Communities - New Berlin community exterior
1010 Photos available
1414 Floor plans available
ProHealth Care Regency Senior Communities - New Berlin in google map
street view of ProHealth Care Regency Senior Communities - New Berlin

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Anonymous
-
Family/friend
5.0
Great community and staff!
The ProHealth Care Regency Senior Communities - New Berlin has been absolutely wonderful. We love everything about this community which include all of the above categories. We halt with everything.

About the facility
ProHealth Care Regency Senior Communities - New Berlin

For 30 years, ProHealth Care Regency Senior Communities has offered competitive senior living experiences for seniors in the Wisconsin area. At ProHealth Care, we’re dedicated to enriching the lives of seniors with our assisted living and independent living services. We’re the only family of luxurious senior communities in the county, owned and operated by a major health care organization, which ultimately enables us to provide residents with optimum levels of holistic well-being.

We look at you as a whole person here — with services designed to meet your personal and medical care needs as well as all the self-enrichment you could dream of. We’re proud to say that we’re redefining senior living. No longer should anyone have mundane, somber expectations about senior living communities. At New Berlin, we believe in new beginnings and tailoring our services, care, and amenities to your active lifestyle.

Upon arrival to our 31-acre campus, you’ll be welcomed by our beautifully landscaped entrance, stately towering gazebo, and delicately lighted, grand entrance hall, where our staff is waiting to welcome you, your family, and friends. We’re conveniently located in the heart of New Berlin, making exciting excursions to shopping centers, recreational areas, and restaurants easy and frequent.

Community...

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Senior living options offered

Assisted Living

Independent Living

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ProHealth Care Regency Senior Communities - New Berlin community exterior
ProHealth Care Regency Senior Communities - New Berlin

13750 W. National Ave., New Berlin, WI 53151

Oak Hill Terrace
Oak Hill Terrace

1805 Kensington Dr., Waukesha, WI 53188

Heartis Village of Brookfield community exterior
Heartis Village of Brookfield

16040 W Greenfield Ave, Brookfield, WI 53005

Hickory Park Senior Living outdoor common area
Hickory Park Senior Living

3933 S Prairie Hill Lane, Greenfield, WI 53228

8.9
Review score
28 reviews
8.9
Review score
28 reviews
5 star
53%
4 star
43%
3 star
0%
2 star
4%
1 star
0%
9.9
Review score
35 reviews
9.9
Review score
35 reviews
5 star
76%
4 star
9%
3 star
6%
2 star
6%
1 star
3%
9.5
Review score
35 reviews
9.5
Review score
35 reviews
5 star
70%
4 star
9%
3 star
9%
2 star
6%
1 star
6%
9.5
Review score
45 reviews
9.5
Review score
45 reviews
5 star
45%
4 star
33%
3 star
22%
2 star
0%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Reviews

for ProHealth Care Regency Senior Communities - New Berlin

8.9Review score28 reviews
8.9
Review score
28 reviews
5 star
53%
4 star
43%
3 star
0%
2 star
4%
1 star
0%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored ProHealth Care Regency Senior Communities - New Berlin with 8.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, ProHealth Care Regency Senior Communities - New Berlin has 28 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.6
Friendliness
4.5
Care Services
4.3
Staff
4.7
Meals & Dining
4.7
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored ProHealth Care Regency Senior Communities - New Berlin with 8.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, ProHealth Care Regency Senior Communities - New Berlin has 28 reviews with an average "overall experience" of 4.4 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 28 reviews
Anonymous - Family/friend
Assisted Living
May 4, 2023
5.0
Verified Review
Great community and staff!
The ProHealth Care Regency Senior Communities - New Berlin has been absolutely wonderful. We love everything about this community which include all of the above categories. We halt with everything.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Independent Living
April 7, 2023
5.0
Verified Review
No regrets, you made a good decision
My spouse and I are residents at ProHealth Care New Berlin in the Independent Living facility. I feel like we made a good decision in moving here. I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Kay K - Industry reviewer
Assisted Living
July 8, 2022
5.0
I think Regency New Berlin is a wonderful community
When I look around I see happy people, residents seem to have a sense of community. Staff will drop things to help residents in whatever their needs are, they seem to be employees that relate to the needs of seniors. The facility is pretty and clean, I always can count on seeing seasonal decor which is cheerful. There are lots of activities for residents to do, anyone could find something to occupy their time in my opinion. The dining experience allows for menu choices and specialty meals to amp things up. Many times they even have entertainment in the dining room to enhance the meals they serve. They have exercise programs all the time so you don’t have to leave the building to stay physically fit. There are bus trips to stores and restaurants, as well as entertainment venues. If you’re looking for a place to live, I highly recommend Regency New Berlin. Take a tour, I think you’ll like what you see!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
anonymous - Toured community
Assisted Living
April 25, 2022
5.0
Verified Review
Tour experience
The tour experience was good but it was not the right fit. They offered respite care here but my loved one needed a little more care that they were not able to provide under respite. The facility itself was older and needed some updates. The room we were shown was a nice size.
Francene - Resident/client
Independent Living
November 5, 2021
5.0
Verified Review
Senior Living
The staff members get 10 stars, they are so friendly. The range of service they offer is really great and it gave off a excellent first impression.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Judi - Family/friend
Independent Living
April 21, 2021
4.0
Verified Review
Would recommend ProHealth Care Regency
From the places we looked at in our price range, I feel like my loved ones are in the right place. They're always meting new people here, which is fun to see. They like that all the buildings are connected. So in the wintertime, they can still get out and walk wherever they want to go. It's a nice setup. Communication from the staff is not super great here. You have to kind of keep on them yourself. But they're very friendly. The person who coordinated our move-in is super friendly, just super busy and doesn't really return calls sometimes. It seems like a pretty friendly community overall. My loved ones have had some maintenance issues they've had to wait a while on. So the staff is very nice, but the response time is a little slower. My loved ones moved into a brand new area of the community, and construction isn't the best in their apartment. They can also hear their neighbors. Activities have been limited due to Covid. But it sounds like they'll be offering a lot more once once they open back up more. And they're looking forward to getting more of the full experience.
Cleanliness
5
Friendliness
5
Staff
3.5
Meals & Dining
3.5
Activities
4
Value for Cost
3.5
anonymous - Family/friend
Independent Living
August 4, 2020
4.0
Verified Review
I would recommend.
I would recommend them to others. Location was a big factor for us. We like that they have a range of care options. The room was brand new and a nice size. It is a really nice place. My mom likes the food.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
3
anonymous - Family/friend
Independent Living
July 8, 2020
5.0
Verified Review
Great Place
My mom is in independent living. It is a good clean place to be. The rooms are large. They have a very pretty outdoor space, a fountain, and a walking path. The staff has been very good. They have done a good job with Covid-19.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
CaroG - Resident/client
Independent Living
October 11, 2019
4.5
Verified Review
A Great Place To Live
We love our two bed/two bath apartment, with laundry, in one of the new sections. First class. We only eat at the Regency Club once in a while, because we think the food could be better, with fewer additives. Nice hallways to walk. No need to go outside for mail, trash or newspaper.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
5
Kathleen L Klika - Family/friend
Independent Living
November 16, 2018
5.0
A wonderful assisted living community!
My mom absolutely loved living at Regency New Berlin. The activities were stimulating, challenging , and joyful. She enjoyed the food and the friendly dietary staff. Best of all the staff were friendly, competent, and very kind! Our family had great peace of mind knowing that mom was so lovingly cared for when we were not there. Our only regret is that she didn't move there sooner! When the time came for hospice care, she was able to stay in her comfortable apartment with the assistance of the health department staff who she had come to love. Regency New Berlin was a true blessing to our mom and our family.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Independent Living
August 3, 2018
5.0
Very, very nice. We liked this community very much.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Independent Living
June 24, 2018
4.0
Mom thought the community was too big for her, especially with the new additional units being built.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Independent Living
November 14, 2017
4.0
The facility is very impressive and has lots of common space for activities. We had a meal and were very disappointed with the food. Vegetables seemed to be caned, the Salisbury steaks were all exactly the same shape and seemed to be processed. Even the pie was a disappointment. For as pricey as this facility was, we expected better food.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Colette W - Family/friend
Independent Living
September 11, 2017
4.0
Verified Review
Taking good care of her!
The minute I walked into ProHealth Care Regency Senior Communities I knew it would be the perfect place for her. I wasn't worried or anxious anymore, I knew she was going to be happy. It is a very clean and nice smelling environment. The staff is very friendly and they take good care of her needs. The food is not what she is used to, it is a little bland. Other than that, everything is fabulous. Her room is beautiful and she has her own balcony. She has decorated it with her own things so it is very homey and comfortable. They offer various activities that she can participate in. She enjoys going to Bible study. They offer transportation for outside excursions. There are also plenty of places to go outside and walk and enjoy the fresh air and outdoor activities. I like the fact that the staff is attentive and helpful. I don't have to worry as much due to the fact they check on her morning and night. I also like that the communication is great between me and the staff, but more important is that my mom is able to communicate with them as well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Independent Living
August 13, 2017
5.0
my father is liking his apartment at regency new berlin a lot. best choice we made for his care and health.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Independent Living
June 6, 2017
4.0
Verified Review
Care and attention
I like the care at this community. The staff are caring and always able to help with her needs. The community is very big and nice to know that you can move around a lot. My mom said that the menu can use some improvements. They do offer activities for the residents that want to participate. We would recommend that families tour this community for the care of a loved one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Independent Living
March 2, 2017
4.0
Verified Review
Long waiting list...
We really liked the ProHealth in New Berlin. The place was clean and staff was very friendly but we were on the waiting list for about 6 to 9 months. We ended up giving up in continuing our search.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Independent Living
January 3, 2017
5.0
A bit dated but many amenities included. Well run and organized.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Independent Living
September 27, 2016
5.0
Verified Review
Mom is doing great at ProHealth!!
The food at this community would be rated closer to a 4. The staff are very nice. They offer a wide variety of daily activities. They keep the community clean and I would recommend it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Wesley L. Andersen - Toured community
Independent Living
February 25, 2016
4.5
I am in the process of moving in. Will know more in a few weeks
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
3.5
Activities
3.5
Viewing 1-20 out of 28 reviews

Amenities
at ProHealth Care Regency Senior Communities - New Berlin

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Meals Provided
  • Guest Meals

Room Amenities

  • Full kitchen
  • Handicap Accessible
  • Bath Tubs
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Air Conditioned

Community Amenities

On-site dining options

  • Bar or Pub

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Covered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas
  • Barber Shop
  • TV Lounge
  • Outside Patio
  • Meeting Room
  • Beauty Salon
  • Computer or Media Center
  • Central Fireplace
  • Library

Recreational areas

  • Billiards Lounge
  • Fitness Center
  • Raised Garden Beds
  • Woodworking Shop
  • Movie or Theater Room
  • Piano or Organ
  • Game Room

Services

  • Housekeeping
  • Beautician

Activities

  • Live Dance or Theater Performances
  • Cards / Pinochle Club
  • Holiday Parties
  • Quilting or Sewing Club
  • Protestant Services
  • Day Trips and Outings
  • Walking Club
  • BBQs or Picnics
  • Activities On-site
  • Cooking Classes
  • Choir / Singing Club
  • Tai Chi
  • Stretching Classes
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Bible Study Group
  • Happy Hour
  • Birthday Parties
  • Community Service Programs
  • Yoga / Chair Yoga
  • Bridge Club
  • Catholic Services
  • Dances
  • Wii Bowling
  • Devotional Activities On-Site
  • Other Religious Services
  • Brain fitness / Dakim
  • Activities Off-site

Neighborhoods
around ProHealth Care Regency Senior Communities - New Berlin

See what the neighborhood has to offer and what’s nearby:
ProHealth Care Regency Senior Communities - New Berlin in google map

Frequently Asked Questions
about ProHealth Care Regency Senior Communities - New Berlin

ProHealth Care Regency Senior Communities - New Berlin offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored ProHealth Care Regency Senior Communities - New Berlin 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (262) 789-1699 to reach a resident at ProHealth Care Regency Senior Communities - New Berlin.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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