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New Forest Haven Assisted Living

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5100 New Forest Drive, San Antonio, TX 78229

8.7
Review score
219 reviews
Add review
8.7
Review score
219 reviews
5 star
71%
4 star
18%
3 star
6%
2 star
3%
1 star
2%
See all reviews
8.2
Review score
554 reviews
15 facilities
For pricing & availability:
(866) 374-4058
New Forest Haven Assisted Living
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New Forest Haven Assisted Living Living Room
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WCF
-
Resident/client
4.0
Review for New Forest Haven
I like the floor plan of my apartment, my pets like it here (dog and cat). There's room for improvement in some areas, but there is an effective renter's association to facilitate recommendations. I like the location in relation to the VA hospital.

About the facility
New Forest Haven Assisted Living

Find great options for independent and assisted living at New Forest Haven in San Antonio, Texas. This community’s updated campus creates a senior living sanctuary with the thrills of urban living just outside its front doors. Restaurants, unique shops, and cultural attractions lie in close reach, making a fun-filled landscape that’s perfect for senior living.

Community Amenities and Services

With dedicated staff, a range of available health services, and an individualized care philosophy, New Forest Haven offers exceptional care sure to fit you or your loved one’s needs. Grocery shopping and laundry services can also be provided to instill a stress-free retirement experience.

In the dining room, enjoy home-style meals made fresh by an executive chef in an elegant atmosphere. After satisfying meals, residents have lots to choose from for enrichment and rejuvenation.

Wade in the outdoor swimming pool, dive into a favorite novel from the library, or join in a regularly scheduled activity. New Forest Haven’s diverse set of activities like tai chi, cooking classes, and more create an engaging environment.

Living Arrangements

New Forest Haven offers studio, one-bedroom, and two-bedroom apartments in multiple floor plan options. Units can come equipped with full kitchens and private outdoor spaces.

Related Articles

Assisted Living vs. Independent...

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Senior living options offered

Assisted Living

Pricing
for New Forest Haven Assisted Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at New Forest Haven Assisted Living

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New Forest Haven Assisted Living Living Room
New Forest Haven Assisted Living

5100 New Forest Drive, San Antonio, TX 78229

Carol Ann's Home - Chambers
Carol Ann's Home - Chambers

8005 Chambers Rd, San Antonio, TX 78229

Villa de San Antonio outdoor common area
Villa de San Antonio

8103 North Hollow, San Antonio, TX 78240

8.7
Review score
219 reviews
8.7
Review score
219 reviews
5 star
71%
4 star
18%
3 star
6%
2 star
3%
1 star
2%
10
Review score
55 reviews
10
Review score
55 reviews
5 star
96%
4 star
0%
3 star
0%
2 star
4%
1 star
0%
9.8
Review score
13 reviews
9.8
Review score
13 reviews
5 star
46%
4 star
46%
3 star
8%
2 star
0%
1 star
0%
9.8
Review score
86 reviews
9.8
Review score
86 reviews
5 star
76%
4 star
20%
3 star
1%
2 star
1%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Independent Living

Amenities
at New Forest Haven Assisted Living

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Memory Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Anytime Dining
  • Restaurant Style Dining
  • Professional Chef
  • Room Service
  • Gluten-free
  • Guest Meals
  • Meals Provided
  • Organic

Room Amenities

  • Air Conditioned
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Handicap Accessible
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Covered Parking
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Outside Patio
  • Beauty Salon
  • Central Fireplace
  • Barber Shop
  • Library
  • Indoor Common Areas
  • TV Lounge
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden

Recreational areas

  • Swimming Pool
  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English
  • Spanish

Activities

  • Jewish Services
  • Brain fitness / Dakim
  • Wine Tasting
  • BBQs or Picnics
  • Happy Hour
  • Catholic Services
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Dances
  • Tai Chi
  • Holiday Parties
  • Wii Bowling
  • Activities On-site
  • Live Dance or Theater Performances
  • Cooking Classes
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Intergenerational Programs
  • Stretching Classes
  • Live Well Programs
  • Gardening Club
  • Trivia Games
  • Community Service Programs
  • Karaoke
  • Art Classes
  • Mormon/LDS Services
  • Yoga / Chair Yoga
  • Birthday Parties
  • Protestant Services
  • Water Aerobics
  • Activities Off-site
  • Other Religious Services
  • Visiting Chaplain or Priest
  • Pet-focused Programs
  • Live Musical Performances

Reviews

for New Forest Haven Assisted Living

8.7Review score219 reviews
8.7
Review score
219 reviews
5 star
71%
4 star
18%
3 star
6%
2 star
3%
1 star
2%
Write a review
A Place for Mom has scored New Forest Haven Assisted Living with 8.7 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, New Forest Haven Assisted Living has 219 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
4.3
Meals & Dining
3.9
Activities
4.5
Value for Cost
4.5
A Place for Mom has scored New Forest Haven Assisted Living with 8.7 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, New Forest Haven Assisted Living has 219 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 219 reviews
WCF - Resident/client
Assisted Living
January 9, 2024
4.0
Verified Review
Review for New Forest Haven
I like the floor plan of my apartment, my pets like it here (dog and cat). There's room for improvement in some areas, but there is an effective renter's association to facilitate recommendations. I like the location in relation to the VA hospital.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
4
Anonymous - Family/friend
Independent Living
December 19, 2023
5.0
Verified Review
our families experience
I like the fact that [name removed] is in a community with people her age. Everyone is friendly, and she has made lots of friends. I like the fact there are meals for her to eat and activities like bingo and music that she can dance to. It's a great place! Oh, I also like the fact that there is someone who checks on her every day to make sure she's alright. New Forest Haven is a wonderful retirement community!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 28, 2023
2.0
Verified Review
has room for improvement
I can make this easy, in the beginning when my father in law moved in it was as great place, I would give every category a 5. Then the facility went through new ownership/management and every category dropped to a 1 or 2. He has moved out.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Anonymous - Family/friend
Independent Living
October 9, 2023
4.0
Verified Review
Very happy we chose New Forest
My loved one is currently a resident at New Forest Haven in Independent Living and overall the experience has been very good for her so far. The staff and the residents are all so very nice and helpful. The move in process was easy. They do need more consistency with the housekeeping. Overall, I would recommend New Forest Haven to others. My mom's apartment is very nice.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
September 21, 2023
4.0
Verified Review
Need for changes
During the first months. However, recently the facility was purchased by new. Company and residents report that staff have resigned and food services have declined. Lack of trained staff and supplies have caused problems with transportation and quality of meals. Patients report being served fast food type meals in boxed containers. Hopefully these problems can be resolved and residents won't have to move out.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
CV - Family/friend
Assisted Living
June 19, 2023
4.0
Verified Review
Would Recommend
New Forest Have is a great place to live, and I would recommend it to other families for assisted living. The staff is very helpful and accommodating.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
5
CO - Family/friend
Assisted Living
May 4, 2023
4.0
Verified Review
Review for New Forest Haven
Easy to communicate, price and accommodations fit well with family price range and easy move in. I also feel like my dad is safe. We picked this community, because the neighborhood was better, cost fit my fathers needs, staff was super helpful.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Toured community
Assisted Living
April 19, 2023
4.0
Verified Review
My Tour Experience at New Forest Haven
The staff was nice and New Forest Haven was a nice community. The price was good. We felt the drive was too far from family and medical needs for our loved one.
anonymous - Family/friend
Independent Living
April 11, 2023
5.0
Verified Review
I would recommend that people check it out. So far so good
Helpful and professional staff members. I live far away and my observations have been limited, but I do think that iIt would be helpful to establish procedures for Amazon and other delivery services to have secure drop off facilities.
Cleanliness
5
Friendliness
3
Care Services
4
Staff
3
Meals & Dining
5
anonymous - Family/friend
Independent Living
April 5, 2023
5.0
Verified Review
Great value for the money
The facility is a good value. It is in need of updates but I think those are in the process. A main dryer has been down for awhile, which affects the residents. The food has its ups and downs I think. I don't think everyone can be pleased all the time. Areas for improvement: On the food, some things have been said about some wanting bigger serving sizes for meals.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
5
BC - Family/friend
Independent Living
November 4, 2022
2.0
Verified Review
Food quality needs improvement.
There are a lot of complaints about the FOOD. That is, the quality and the portions. I have talked to the Food Service Director and the Director about this.. We'll see if things get better...
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from New Forest Haven Assisted Living
December 8, 2022
We are disappointed to see your negative review and thank you for reaching out to our food services Director and Executive Director. Kindly consider raising our review when the menu has improved.
Bruce - Family/friend
Assisted Living
September 30, 2022
3.0
Verified Review
Better Communication
I picked this community because of the price. They are not consinstent, with communicating what's going on with operations of the retirement home. They are understaffed, and could do better with that.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from New Forest Haven Assisted Living
December 9, 2022
Thank you for sharing your review and comments. We are disappointed to see your three star rating as we consistently strive for five stars. In the future please reach out directly to our Executive Director so that we may better assist you. Thank you.
anonymous - Toured community
Independent Living
May 31, 2022
2.5
Verified Review
Tour experience
I was not at all impressed by NewForest Estates. There are separate buildings so if residents need to get to the dining room, activity room, etc. they have to travel outside. They have to keep the doors open because so many people travel with walkers or wheelchairs which we felt was unsafe. The community also just looked very poor and depressing, but the price was high. I would not recommend this community unless you are on a fixed income.
Response from New Forest Haven Assisted Living
June 17, 2022
Thank you for taking the time to share your review, your opinion is very important to us! If you have any further questions, please give us a call. We're always happy to help!
anonymous - Family/friend
Independent Living
May 4, 2022
5.0
Verified Review
A pleasant experience for a hard transition.
NewForest Estates has been a pleasant experience all the way around. We have not had any issues. My mom is satisfied with the food and activities. The apartments are a nice size and well maintained. And the cost is nice.
Cleanliness
5
Friendliness
5
Staff
5
Activities
5
Value for Cost
5
Response from New Forest Haven Assisted Living
May 11, 2022
Your wonderful feedback and rating mean a lot to us. Thanks for taking the time to share your experience at NewForest Estates!
anonymous - Resident/client
Independent Living
April 15, 2022
4.0
Verified Review
I would recommend this place to an older senior but not an active senior
The people are super nice and I really enjoyed the bible studies. However when it came to the meals they are heavily loaded with carbs and always have the same vegetable's. They could also have better activities - they definitely are catered more towards an older crowd.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from New Forest Haven Assisted Living
April 22, 2022
Thank you for taking the time to let us know how we did. We hope you have a great day!
anonymous - Toured community
Assisted Living
March 8, 2022
2.0
Verified Review
Tour of NewForest
We were looking for something more than just a room for assisted living, more like an apartment. The tub in the bathroom was step in and that would not have worked for my loved one. Other than that, nothing special really stuck out to me about NewForest Estates.
Response from New Forest Haven Assisted Living
March 15, 2022
Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
CP - Family/friend
Assisted Living
February 16, 2022
4.0
Verified Review
Comfortable Place
It's a nice place. They got a new chef, although they didn't replace the sous chef. So the sides aren't the best, but my parents tell me the entrees are delicious. Housekeeping tends to knock on the metal doors with their keys, so see about getting a doorbell if you're loved one is hard of hearing. Also double check some things before you move in, but that would be true of any place. For the most part, the staff have been very good. My loved one has had some falls, and they were very quick to call the lift services to get her back up and make sure she was okay. They provide assistance to the dining room if needed. And housekeeping seems to be very nice.
Cleanliness
5
Friendliness
4
Care Services
3.5
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Response from New Forest Haven Assisted Living
February 24, 2022
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at NewForest Estates. Thank you again, we hope that you have a wonderful day.
Marge - Resident/client
Independent Living
January 24, 2022
4.0
Verified Review
A place like home
This is a great community for your loved one and it feels like home. As soon as I got here everyone made me feel like I was at home. It has been an all around positive living experience living here. I have a really nice home here.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Response from New Forest Haven Assisted Living
February 4, 2022
Hi Marge, thank you very much for taking the time to leave us this positive review for our team at NewForest Estates. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!
Wendy B - Toured community
Assisted Living
December 15, 2021
3.0
Verified Review
My tour review
The room was too far from all of the amenities offered in the community. What was offered per the cost and the care needed just did not match up. The tour was good but the community just did not git the needs of my loved one.
Response from New Forest Haven Assisted Living
December 20, 2021
Hi Wendy B, we appreciate your honest feedback, as we are always looking for ways to improve.
Evelyn M - Resident/client
Assisted Living
November 24, 2021
5.0
I have lived as NewForest for 5 years and I love it here. I love the people love the staff all of them are always friendly, helpful, especially { name removed} I will stay here as long as we are able.
Response from New Forest Haven Assisted Living
December 3, 2021
Hi Evelyn M, thank you so much for your positive comments about NewForest Estates!
Viewing 1-20 out of 219 reviews

Neighborhoods
around New Forest Haven Assisted Living

See what the neighborhood has to offer and what’s nearby:
New Forest Haven Assisted Living in google map

Frequently Asked Questions
about New Forest Haven Assisted Living

New Forest Haven Assisted Living offers Studio. Learn more.

A Place for Mom has scored New Forest Haven Assisted Living 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 899-5656 to reach a resident at New Forest Haven Assisted Living.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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