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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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TheKey St. Louis

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12101 Woodcrest Executive Drive, Suite 260, Saint Louis, MO 63141

12 reviews
For services offered:
(866) 374-4058
TheKey St. Louis
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TheKey St. Louis
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Anonymous
-
Family/friend
5.0
Very happy with service
[name removed] was very happy with the service. I would tell others lookin into them mainly to have task list prepared if there are specific things or assistance needed to be done so the caregiver can work from that list.

About the facility
TheKey St. Louis

Home Care Assistance of St. Louis is a provider of premium in-home care services serving the entire greater St. Louis area. Since opening in 2006, we have served hundreds of clients providing them with the freedom to live safely in their own home. We specialize in live-in care and also provide flexible services on an hourly basis. We also have specialized offerings focused on Hospital to Home transition after surgery, illness or to assist with chronic disease management as well as our revolutionary Cognitive Therapeutics offerings. Client Care is managed by graduate-degreed professional Geriatric Care Managers, in fact we have more geriatric care managers (GCMs) on our team than any other home care company in Missouri.

We are A+ rated by the Better Business Bureau (BBB) and the 2014 Best in Home Care - Provider of Choice and Employer of Choice, awarded to only the top 1% of home care companies in the US.

Changing the way the World Ages...Home Care Assistance!

Senior living options offered

Home Care

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for TheKey St. Louis

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TheKey St. Louis
TheKey St. Louis

12101 Woodcrest Executive Drive, Suite 260, Saint Louis, MO 63141

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Private Home Care- Saint Louis

6900 Delmar Boulevard, University City, MO 63130

8.5
Review score
12 reviews
8.5
Review score
12 reviews
5 star
92%
4 star
8%
3 star
0%
2 star
0%
1 star
0%
8.5
Review score
3 reviews
8.5
Review score
3 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Review score not available
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Studio
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1 bedroom
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

4

Assisted Living, Nursing Homes, Independent Living, Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Services
at TheKey St. Louis

Community Amenities

Languages spoken

  • French
  • Romanian
  • Spanish
  • Russian

Reviews

for TheKey St. Louis

Overall Rating
4.8
Cleanliness
4.8
Friendliness
4.8
Care Services
4.8
Staff
5.0
Meals & Dining
Activities
4.8
Value for Cost
4.8
Parent company
TheKey
3.8
Review score172 reviews98 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-12 of 12 reviews
Anonymous - Family/friend
Home Care
January 24, 2024
5.0
Verified Review
Very happy with service
[name removed] was very happy with the service. I would tell others lookin into them mainly to have task list prepared if there are specific things or assistance needed to be done so the caregiver can work from that list.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Marilyn W. - Toured community
Home Care
December 21, 2018
5.0
Our family loved the night assistant.
Our Mother absolutely loved her night care assistant and so did we. We had peace of mind knowing that our Mother was so well taken care of.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
May 2, 2018
5.0
Home Care Assistance provides quality "caring" care. [name removed] does an excellent job of meeting her clients' needs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Kim - Toured community
Home Care
May 1, 2018
5.0
Homecare Assistance is a great company to work for. I normally speak with [name removed] and she has been great!!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous
Home Care
June 28, 2016
5.0
Verified Review
Great service
Caregivers go out of their way to help out
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from TheKey St. Louis
January 4, 2017
Thank you so much for your feedback! We really appreciate it and always work to make a positive impact with the clients we've been entrusted to serve.
anonymous
Home Care
January 9, 2016
5.0
Verified Review
They're Doing Fine
I can not think of a single improvement that the Home Care Assistance service needs to make. I have no complaints about any of them. What they are doing is fine and everything with them is as good as it can be.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from TheKey St. Louis
January 4, 2017
Thank you so much for your feedback! We really appreciate it and always work to make a positive impact with the clients we've been entrusted to serve.
anonymous
Home Care
November 30, 2015
5.0
Verified Review
Very pleased with the service!
Our experience with Home Care Assistance of St. Louis has been a very good one! Our contact person got back to us promptly, and the aides have been very attentive, helpful, and personable!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from TheKey St. Louis
January 4, 2017
Thank you so much for your feedback! We really appreciate it and always work to make a positive impact with the clients we've been entrusted to serve.
anonymous - Toured community
Home Care
November 5, 2015
4.5
Verified Review
Good Service
Nice people Easy to do business with
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from TheKey St. Louis
January 4, 2017
Thank you so much for your feedback! We really appreciate it and always work to make a positive impact with the clients we've been entrusted to serve.
anonymous
Home Care
October 19, 2015
4.0
Verified Review
Great Communication
What they have done well is there is great communication between the care manager and us. We really love the person, who is coming out to help us with our Mom. Overall, there is a lot of care and teamwork.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from TheKey St. Louis
January 4, 2017
Thank you so much for your feedback! We really appreciate it and always work to make a positive impact with the clients we've been entrusted to serve.
anonymous - Toured community
Home Care
March 23, 2015
4.5
Home Care Assistance of St. Louis has been wonderful to work with from the first phone call. I have been very impressed with every person I've met. I know that my mom is being cared for in my absence and that is very reassuring.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from TheKey St. Louis
January 4, 2017
Thank you so much for your feedback! We really appreciate it and always work to make a positive impact with the clients we've been entrusted to serve.
Family Member - Family/friend
Home Care
May 12, 2014
5.0
Verified Review
It's working out really well for us.
It's working out really well for us. We are able to get the same person on a regular basis. They were the only ones that were within our price range and they were able to work with the VA benefits. They are always prompt, and we don't have issues with people not showing up or needing a replacement.
Response from TheKey St. Louis
January 4, 2017
Thank you so much for your feedback! We really appreciate it and always work to make a positive impact with the clients we've been entrusted to serve.
Family Member - Family/friend
Home Care
April 18, 2014
5.0
Verified Review
They have been very nice to work with, they have done a very good job.
They have been very nice to work with, they have done a very good job. We really appreciated their help.
Response from TheKey St. Louis
January 4, 2017
Thank you so much for your feedback! We really appreciate it and always work to make a positive impact with the clients we've been entrusted to serve.
Viewing 1-12 out of 12 reviews

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Frequently Asked Questions
about TheKey St. Louis

A Place for Mom has scored TheKey St. Louis 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (314) 863-8989 to reach a resident at TheKey St. Louis.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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