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Holiday Woods at Canco

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257 Canco Road, Portland, ME 04103

8.0
Review score
44 reviews
Add review
8.0
Review score
44 reviews
5 star
30%
4 star
33%
3 star
18%
2 star
5%
1 star
14%
See all reviews
8.8
Review score
12287 reviews
199 facilities
For pricing & availability:
(866) 374-4058
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Holiday Woods at Canco
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Holiday Woods at Canco
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Anonymous
-
Family/friend
4.0
Holiday, The Woods at Canco review
Holiday, The Woods at Canco: [name removed] is very nice & very accommodating! My mother is going to stay at her home for now. She's jut not ready to move ye Everyone was friendly when we did a tour. We did not have a meal there.

About the facility
Holiday Woods at Canco

Stately, craftsman-style architecture with cross-gabled roofs and large windows welcomes you home at Holiday The Woods at Canco — a community offering a luxurious lifestyle and exceptional independent living services in Portland, Maine. Located in the historic neighborhood of Lunts Corner, Holiday The Woods at Canco provides residents with a peaceful, pet-friendly atmosphere that promotes a sense of community throughout the entire campus.

Spend summer evenings sharing old stories while gathered around the outdoor firepit with friends, or enjoy some peace and quiet while browsing through the extensive library. At Holiday The Woods at Canco, you choose how to make the most of each day.

Community Services and Amenities

Live better, age more successfully, and stay independent longer at Holiday The Woods at Canco. Professional associates provide regular housekeeping, linen, and maintenance services, and three delectable and nutritious chef-inspired meals every day for breakfast, lunch, and dinner. Chefs collaborate together and offer a variety of menu options, so residents can select a dish that satisfies their dietary needs as well as their personal tastes.

Everyone deserves a care plan that adjusts to their ever-evolving needs. Customizable health and personal care services are provided by a third party to help ensure you receive the...

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Senior living options offered

Independent Living

Pricing
for Holiday Woods at Canco

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Holiday Woods at Canco
Holiday Woods at Canco

257 Canco Road, Portland, ME 04103

Ashton Gardens Gracious Retirement Living community exterior
Ashton Gardens Gracious Retirement Living

830 Ocean Ave, Portland, ME 04103

75 State Street
75 State Street

75 State St, Portland, ME 04101

Birchwoods at Canco Senior Living
Birchwoods at Canco Senior Living

86 Holiday Dr, Portland, ME 04103

8.0
Review score
44 reviews
8.0
Review score
44 reviews
5 star
30%
4 star
33%
3 star
18%
2 star
5%
1 star
14%
9.6
Review score
19 reviews
9.6
Review score
19 reviews
5 star
68%
4 star
32%
3 star
0%
2 star
0%
1 star
0%
9.3
Review score
16 reviews
9.3
Review score
16 reviews
5 star
62%
4 star
25%
3 star
13%
2 star
0%
1 star
0%
9.0
Review score
48 reviews
9.0
Review score
48 reviews
5 star
47%
4 star
33%
3 star
10%
2 star
2%
1 star
8%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Amenities
at Holiday Woods at Canco

Healthcare Services

  • Staffing & Ancillary Services

Meals & Dining

  • Meals Provided

Room Amenities

  • Full kitchen
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Handicap Accessible
  • Bath Tubs
  • Cable or Satellite TV
  • Kitchenette
  • Wheelchair Accessible Showers
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Meeting Room
  • Central Fireplace
  • Beauty Salon
  • Outside Patio
  • Barber Shop
  • Indoor Atrium
  • TV Lounge
  • Computer or Media Center
  • Outdoor Common Areas
  • Library
  • Indoor Common Areas

Recreational areas

  • Fitness Center
  • Game Room
  • Billiards Lounge
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Beautician

Languages spoken

  • American Sign Language
  • English

Activities

  • Dances
  • Tai Chi
  • Holiday Parties
  • Activities On-site
  • Cooking Classes
  • Live Dance or Theater Performances
  • Brain fitness / Dakim
  • Wine Tasting
  • BBQs or Picnics
  • Happy Hour
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Birthday Parties
  • Activities Off-site
  • Pet-focused Programs
  • Live Musical Performances
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Intergenerational Programs
  • Stretching Classes
  • Live Well Programs
  • Gardening Club
  • Trivia Games
  • Karaoke
  • Art Classes
  • Yoga / Chair Yoga

Reviews

for Holiday Woods at Canco

8Review score44 reviews
8.0
Review score
44 reviews
5 star
30%
4 star
33%
3 star
18%
2 star
5%
1 star
14%
Holiday by Atria
8.8
Review score12287 reviews199 communities
Write a review
A Place for Mom has scored Holiday Woods at Canco with 8 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Holiday Woods at Canco has 44 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.8
Friendliness
4.1
Care Services
3.6
Staff
3.7
Meals & Dining
2.5
Activities
3.8
Value for Cost
3.6
A Place for Mom has scored Holiday Woods at Canco with 8 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Holiday Woods at Canco has 44 reviews with an average "overall experience" of 3.6 out of 5.
Parent company
Holiday by Atria
8.8
Review score12287 reviews199 communities
Logo for Holiday by Atria
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 44 reviews
Anonymous - Family/friend
Independent Living
January 26, 2024
2.0
Verified Review
Keep looking
The ratings say it all - keep looking.
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
2
Response from Holiday Woods at Canco
February 2, 2024
Your feedback is important to us. The General Manager would appreciate the opportunity to better understand your concerns. Please email me at CustomerService@AtriaSeniorLiving.com, and I will put you in touch.
Anonymous - Family/friend
Independent Living
November 9, 2023
4.0
Verified Review
Holiday, The Woods at Canco review
Holiday, The Woods at Canco: [name removed] is very nice & very accommodating! My mother is going to stay at her home for now. She's jut not ready to move ye Everyone was friendly when we did a tour. We did not have a meal there.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Resident/client
Independent Living
October 19, 2023
3.0
Verified Review
My Experience
I am currently a resident at Holiday Woods at Canco. I didn't rate the cleanliness because the facility is currently undergoing renovations. As for the cleanliness of our apartments, the housekeeping is minimal. They come once a week to vacuum/quick clean the floors and to wipe down the bathroom. They will do your linens and change your bed, but you have to use their sheets. There is no family communication because this is Independent Living. They do not help with moving furniture, and if someone falls, no one is allowed to help or touch the resident. They just call 911. I have a very nice two bedroom apartment with a large porch. The one bedroom apartments are very small. There is a small transportation van and the driver is very nice, but he is limited to where he can take the residents. There are no excursions to shows or events, which is disappointing. Everyone here is complaining about the food! I'm very disappointed with it. We only have kitchenettes and small refrigerators, and it irks me to have to buy food when it's included in the rent. The way that I understand it, the food was good and they actually had a Chef when Holiday owned this facility. However, since Atria took over, we only have a cook who is not very good. Overall, if the food was better and if personal assistance isn't needed, I would recommend Holiday Woods at Canco to others. The facility is going to be very attractive when renovations are completed.
Friendliness
5
Staff
4
Meals & Dining
1
Activities
2
Value for Cost
2
Response from Holiday Woods at Canco
October 26, 2023
Thank you for your feedback. I have shared your comments with the General Manager, and she would appreciate the opportunity to discuss them with you further. I am also available at CustomerService@AtriaSeniorLiving.com if you’d like to share any more concerns.
Anonymous - Resident/client
Independent Living
October 3, 2023
1.0
Verified Review
Review for Holiday The Woods at Canco
The experience was terrible. They need to improve on everything. The food is not good at all, it's terrible.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Holiday Woods at Canco
October 4, 2023
Thank you for sharing your experience with us. I have shared your concerns with the General Manager, and she would appreciate the opportunity to discuss them with you further. The Executive Chef is happy to discuss the menu with you as well. Please email me at CustomerService@AtriaSeniorLiving.com, and I will connect you further.
ES - Resident/client
Independent Living
August 9, 2023
5.0
Verified Review
Review for Holiday The Woods at Canco
I had shopped around but hadn't found anything that I really liked. One morning when I first woke up The Woods at Canco kept running through my mind so I went on the internet to check them out. I liked what I saw and gave them a call. The sales lady was so helpful. I signed the paperwork the next day. If a friend asked I would highly encourage them to become part of the community. Friendly and welcoming residents as well as attentive staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
June 28, 2023
4.0
Verified Review
Recommended
My loved one was previously a resident at Holiday The Woods at Canco. Overall, her experience at this facility was good. The staff at this facility are very friendly and helpful. I would recommend this facility to family and friends.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
4
Jessica S - Family/friend
Independent Living
June 19, 2023
5.0
Amazing community
My aunt needed a place to stay and this facility was life changing! The staff is amazing and hard working. Not only do they care about each and every one of their residents is comfortable and happy no matter what. I wouldn’t want any other place taking care of my aunt, they treat her and all other residents like with empathy and love. 10/10 highly recommend!
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Holiday Woods at Canco
June 30, 2023
It is our pleasure to treat each and every one of our residents like family at Holiday The Woods at Canco. We appreciate your kind compliments!
Janet - Family/friend
Independent Living
May 26, 2023
2.0
Verified Review
Stay Away
I would not recommend this place to anyone. It was a bad experience. My brother was almost blind when he lived there, and I think that was the reason that they didn't do much cleaning. The floors and bathroom were frequently dirty when I visited. When I brought it up to management, they simply said that they were short staffed. Many of the meals were served in boxes for residents to take to their rooms. Portions were small, unappetizing, and not nutritious. A few staff were very friendly and helpful but others were not. When I visited him once and paid for a meal, I was told that I couldn't sit at his table. I think that the place should be shut down.
Cleanliness
1
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
1
Activities
2
Value for Cost
3
Response from Holiday Woods at Canco
June 1, 2023
Janet, thanks for reaching out to share your experience. I’ve shared your review with the Regional Vice President and the community’s new General Manager. Both of them would appreciate the opportunity to speak with you about the concerns you’ve raised. If you email me at CustomerService@AtriaSeniorLiving.com I can put you in touch.
Anonymous - Family/friend
Independent Living
May 16, 2023
5.0
Verified Review
Recommended
My mother is a resident at Holiday The Woods at Canco. She is very happy at this facility. Everything has been great. The cleanliness and friendliness are great, also the food and the activities. I would definitely recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Holiday Woods at Canco
July 10, 2023
We are thrilled to have you as part of the Holiday by Atria family! Thank you for sharing your kind words with us. It means the world to us and to our team!
Jennifer W - Family/friend
Independent Living
November 3, 2022
3.0
Verified Review
Adequate, but not impressive
Overall, mom is doing ok here. I think housekeeping needs more training. Twice in a row, they came to clean mom's apartment and used the same cleaning cloth to wipe down the entire apartment, including the bathroom. Mom was not happy with that and asked them not to come back. She does her own cleaning now and I help her with it. They do have activities, but mom chooses not to participate so I'm not sure about the quality or variety. They have and issue with staff turnover, especially in dining. I've tried it and it was not great, the lettuce on my salad was a little old and discolored. Mom has said it's getting better, though. At this point, I probably wouldn't say that I recommend them. I'd say if you're on a budget and this place is your only affordable option, it's not terrible.
Cleanliness
4
Friendliness
4
Staff
3
Meals & Dining
3
Value for Cost
3
J S - Family/friend
Independent Living
May 12, 2022
4.0
Verified Review
Hoping for Improvement
I had another loved one in the community a few years ago. My loved one that is now in the community, and we were told that the community was sold recently in the last few months. My loved one feels the meals are horrible, and the portions are small. Almost every night they get a box dinner to take back to their room for dinner around lunch time. They are to be having snacks on the counter for the for residents and they are hardly stocked at all. There are times my loved one has asked for additional portions for food, and the community says they didn't make enough for extras. They are to be cleaning my loved one's room each week. I have asked about this at the front desk and they have said they are short staffed. The staff have been tremendously helpful. They have even made an outreach call to me when they thought my loved one was having issues.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
1
Activities
5
Value for Cost
4
Michael W - Resident/client
Independent Living
February 11, 2022
3.0
Verified Review
Happy with my choice
I find it very comfortable to live here. The facility is always very clean, the people are helpful, and the more days I spend here, the more it grows on me. The staff that they do have do an excellent job, the only issue is just that they need more of them to help out. I would recommend The Woods at Canco to others who are looking.
Cleanliness
5
Friendliness
4
Meals & Dining
2
Activities
5
Value for Cost
4
Richard - Resident/client
Independent Living
October 22, 2021
4.5
Verified Review
Overall a good community
I am having a pretty good experience so far, no complaints as of yet, the community is kept really clean and the staff members have been very very friendly. The dining staff is a little slow at times because they are understaffed, but they are working to make improvements and our new chef has done a great job so far. The activities director is great, there are always great things going on and plenty of different outings to take.
Cleanliness
5
Friendliness
4.5
Staff
4.5
Meals & Dining
3
Activities
4.5
Value for Cost
4
Nancy - Family/friend
Independent Living
September 8, 2021
3.0
Verified Review
My Review of The Woods at Canco
The service is below par due to the shortage of staff in the dining room and the kitchen. I think it is a great community, overall. The lower scores all apply to being shorter staffed due to the pandemic. It would be helpful if the staff paid more attention to the cleanliness of the community.
Cleanliness
3
Friendliness
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from Holiday Woods at Canco
September 9, 2021
Hi Nancy, thank you for taking time to share your feedback. Our staff works hard to keep our residents happy and comfortable, and we take feedback seriously when it comes to improving our services. We appreciate your time and we will certainly take this into consideration.
anonymous - Family/friend
Independent Living
May 4, 2021
1.0
Verified Review
I would not recommend
Our experience was terrible at The Woods at Canco. No one followed through with what they said they would and we ended up paying even though she was not staying here. The staff did not follow through on any promises that were made either, I would not recommend to anybody who is looking.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Holiday Woods at Canco
May 17, 2021
Hello, thank you for your review. We regret to hear that you have not been completely satisfied with your experience and are confident this does not represent our community as a whole. We apologize for any miscommunication or misunderstanding that may have occurred. If you would like to discuss your concerns further, please contact the community directly. Our goal is to have happy residents and family members so your feedback is important to us. Thank you
anonymous - Family/friend
Independent Living
January 25, 2021
3.0
Verified Review
If Bon Appetit is important, try not to make a decision during the pandemic
We chose The Woods at Canco because of the location and they had a semi-stand alone cottage available so she would not be inside the main building. I had a meal up here and the food was not good. The quality needs to be improved and when it was delivered it was cold. It was very hard to make a decision with the pandemic going on, we were not able to see activities, test meals, etc. Overall, if food is high priority for your loved one I would not recommend. If there is anyway you can post the decision until pandemic is over, I would recommend doing that. It is the only way to give it a true test.
Meals & Dining
1
Friendliness
5
Value for Cost
2
anonymous - Family/friend
Independent Living
September 30, 2020
3.0
Verified Review
My loved one's experience.
The food was horrible. If you ever needed a tray brought to you, you would get the leftovers from whatever was there. There was a cleaning lady that would come in and clean and then have to leave, and say she would come back, and never did. My loved one went two weeks without have her room vacuumed. My loved one asked for a vacuum to be able to vacuum her own room. The staff didn't seem to have answers to any of my questions, about my loved one, food, or anything else. My loved one was only in the community for a couple of days out of a specific month, the community made us pay that entire month's fee. I was getting letters letting me know that I had to pay, and then I ended up paying the fee. The problem in the letter was that they were talking legal action.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
3
Activities
4
Joseph A Capozza Jr with son Joseph F Capozza - Resident/client
Independent Living
August 7, 2020
3.0
My Dad's responses to The Woods survey
Dad: I really liked [name removed]. She excelled in every task she performed. Very nice lady and a hard worker. Also very happy with [name removed] the head chef. [name removed] and [name removed] also like very much. Son: I am very happy with the care and facilities. I am particularly impressed that you have been able to keep the residents safe from the pandemic. Every body I have had to talk with has been friendly and professional. It is truly a tribute to all who manage and work at The Woods. Only complaint is the turnover.
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
5
Activities
4
Karen Spizuoco - Family/friend
Independent Living
August 6, 2020
1.0
I’m not happy. My mother was without air conditioning for 2 weeks. It was in the high 80’s the whole time. Her equipment is old and needs to be replaced. And her room has been cleaned 2 times in 3 1/2 months . Despicable!!!!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from Holiday Woods at Canco
September 17, 2020
Hi Karen, thank you for taking the time to rate and review our community. We regret to hear that you have not been completely satisfied with your experience. We understand that there was a unique situation with this unit that involved the community having to bring in Mechanical services to service the unit. In the meantime, our team was able to work with the resident to come up with a temporary solution. Due to protocols put into place to ensure the safety of our residents, our housekeeping cadence did move to a bi-weekly cadence. If you would like to discuss your concerns further, please feel free to reach out to the local team, they would be happy to speak with you about your concerns and see how we can help. Thank you
Joseph & Barbara Barbeau - Resident/client
Independent Living
August 13, 2019
1.0
Big mistake.
Some Items that needed attention on first day, still pending. Thermostat hanging off wall bt wires feor last three months. Gutters never cleaned. Water damage to bedroom ceiling has not been repaired. I awoke one morning soaking wet during heavy rainstorm. Temporary repair made.
Cleanliness
2
Friendliness
4
Value for Cost
1
Care Services
1
Activities
3
Viewing 1-20 out of 44 reviews

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around Holiday Woods at Canco

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Frequently Asked Questions
about Holiday Woods at Canco

Holiday Woods at Canco offers 1 Bedroom, Studio and 2 Bedrooms. Learn more.

A Place for Mom has scored Holiday Woods at Canco 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (207) 618-6797 to reach a resident at Holiday Woods at Canco.

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3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd
Photo of Congress Square Plaza

Congress Square Plaza

10 Congress Square Plz, Portland, ME 04101
Starting at $X,XXX+ monthly
Photo of Betsy Ross House

Betsy Ross House

99 Preble St, South Portland, ME 04106
Starting at $X,XXX+ monthly
Photo of The Grande at South Portland

The Grande at South Portland

25 Country Club Rd, Portland, ME 04106
Starting at $X,XXX+ monthly
8.4
Review score
22 reviews
8.4
Review score
22 reviews
5 star
36%
4 star
41%
3 star
5%
2 star
9%
1 star
9%
1bd, 2bd, Studio, Semi-Private
We believe in a culture of genuine, heartfelt hospitality. Taking pride in creating a friendly and comfortable atmosphere where you’ll be able to relax and focus on the things you love to do. We like to think of ourselves as one big, extended family. Our love for our residents is evident by our...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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