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ProMedica Richmond

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2125 Hilliard Road, Richmond, VA 23228

5 reviews
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5 star
0%
4 star
60%
3 star
0%
2 star
0%
1 star
40%
See all reviews
8.6
Review score
1613 reviews
77 facilities
For more information about senior living options:
(866) 374-4058
ProMedica Richmond
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ProMedica Richmond
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anonymous
-
Family/friend
4.0
Great Atmosphere
We had 24 hours to move my mom from a community that we did not care for and get her into ManorCare Richmond. What a wonderful difference in the atmosphere at ManorCare. It is very uplifting, colorful, warm, and inviting. My mom needed to recuperate before she could come back home. The sta

About the facility
ProMedica Richmond

ProMedica Richmond in Richmond, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Amenities
at ProMedica Richmond

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Diabetic Care
  • Medication Management
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Vegetarian

Room Amenities

  • Respite or Short Term Stays Offered
  • Bath Tubs

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas

Services

  • Beautician

Languages spoken

  • English

Activities

  • Activities Off-site
  • Activities On-site
  • Devotional Activities On-Site
  • Devotional Activities Offsite

Compare

ProMedica Richmond
ProMedica Richmond

2125 Hilliard Road, Richmond, VA 23228

The Barrington at Hioaks
The Barrington at Hioaks

350 Hioaks Rd, Richmond, VA 23225

Sunrise at Bon Air community exterior
Sunrise at Bon Air

2105 Cranbeck Road, Richmond, VA 23235

Ginter Hall Assisted Living and Memory Care
Ginter Hall Assisted Living and Memory Care

11300 Mall Court, Chesterfield, VA 23235

Review score not available
9.8
Review score
223 reviews
9.8
Review score
223 reviews
5 star
90%
4 star
5%
3 star
2%
2 star
2%
1 star
1%
9.6
Review score
47 reviews
9.6
Review score
47 reviews
5 star
41%
4 star
28%
3 star
19%
2 star
6%
1 star
6%
8.5
Review score
54 reviews
8.5
Review score
54 reviews
5 star
41%
4 star
13%
3 star
22%
2 star
17%
1 star
7%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

1

Nursing Homes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for ProMedica Richmond

5 reviews
5 star
0%
4 star
60%
3 star
0%
2 star
0%
1 star
40%
ProMedica Senior Care
8.6
Review score1613 reviews77 communities
Write a review
A Place for Mom has scored ProMedica Richmond with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, ProMedica Richmond has 5 reviews with an average "overall experience" of 2.6 out of 5.
Overall Rating
2.6
Cleanliness
2.9
Friendliness
2.6
Care Services
2.5
Staff
Meals & Dining
Activities
3.2
Value for Cost
2.7
A Place for Mom has scored ProMedica Richmond with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, ProMedica Richmond has 5 reviews with an average "overall experience" of 2.6 out of 5.
Parent company
ProMedica Senior Care
8.6
Review score1613 reviews77 communities
Logo for ProMedica Senior Care
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Pam Gontkovic
Nursing Home
May 1, 2019
0.5
Verified Review
Dont put anyone you love in Manor Care-The Village
I had an aunt at this same facility prior to 2016 and we thought she received good care. Well, it has spiraled out of control, now. I have a relative there, now, and there has been a reorganization, Staff has left and new staff have not been hired. I have witnessed buzzer going off at the nurses station, phone ringing and there is no one at the desk. Pitifully understaffed and the food is awful.... I would think twice about having someone there. This is a reflection on the administration/management, not on the techs. They are trying, but you can't be 10 places at one time.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
1
Care Services
0.5
Activities
4
Sherita Jones - Family/friend
Nursing Home
May 4, 2018
1.0
Upset Family
My mother was a patient in this facility and my mom just passed few days ago. My families experience was horrible words can't express our hurt and pain that we feel. My mother came in here because she needed more care then we could give. My mother received bedsores because she wasn't turned ( ordered) keeping her clean was a big issue for them as well No bed side manner from staff (horrible) spoke to the administrator he couldn't change the situation either it just seem everyone wanted to pass their responsibility to others which lead us to do it for our mom. I needed to write this review because my mothers last months wasnt what I wanted for her... not all nurses were bad [name removed] was wonderful her hospice nurse was wonderful but the rest ......... terrible they dont give each other report so when getting a patient and family ask questions we could never get the proper information we are told ( short staff, working long hours , I'm tired, ) When my mother passed we weren't called when she was taking her last breathe so we didnt share that moment and my mother she didnt have her children at her bedside.... We were called saying : YOUR MOTHER IS DEAD Dont put yourself or your love ones through this. Please find away to give your love one's the best care possible. This facility needs to shut down and get people with a heart to want to do that's what health care is all about... I know that very well...
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Nursing Home
September 28, 2017
4.0
Verified Review
Great Atmosphere
We had 24 hours to move my mom from a community that we did not care for and get her into ManorCare Richmond. What a wonderful difference in the atmosphere at ManorCare. It is very uplifting, colorful, warm, and inviting. My mom needed to recuperate before she could come back home. The staff was very friendly and caring. They took good care of her and helped to make her as comfortable as possible. I would recommend this community to others.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Robert - Family/friend
Nursing Home
September 26, 2013
4.0
Verified Review
Good place
It's great, she's being well taken care of, good food and good staff and I owe that to a place for mom for giving me a list of places.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Diane - Family/friend
Nursing Home
September 26, 2013
3.5
Verified Review
Care could improve
I didn't really care for this one. I didn't go there to look for my mother but I remember I went to look for a friend. I didn't care for it, it was nice and clean, not because they didn't have a lot of activities but I didn't see the patients getting the care that they needed, people were just ringing the bells and no one was coming to look in on them.
Cleanliness
5
Friendliness
3.5
Value for Cost
3.5
Care Services
3
Activities
3
Viewing 1-5 out of 5 reviews

Neighborhoods
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Frequently Asked Questions
about ProMedica Richmond

Call (804) 266-8208 to reach a resident at ProMedica Richmond.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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