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The Grande at South Portland

25 Country Club Rd, Portland, ME 04106

8.4
Review score
22 reviews
Add review
8.4
Review score
22 reviews
5 star
36%
4 star
41%
3 star
5%
2 star
9%
1 star
9%
See all reviews
8.5
Review score
1271 reviews
33 facilities
For pricing & availability:
(866) 374-4058
The Grande at South Portland
The Grande at South Portland indoor common area
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Rossanne
-
Family/friend
5.0
Highly Recommended, Awesome Place!
The Harbor Chase of South Portland is very knowledgeable about residents with dementia and how to handle them. They walk you through the process and explain how it works. The housekeeping and laundry are done once a week for the residents. Excellent service and great staff! [Name removed]

About the facility
The Grande at South Portland

At HarborChase of South Portland, highly trained and experienced care associates provide a continuum of care services — ranging from assisted living to memory care — so residents can gracefully age in place, even if their needs change over time. Nurses and associates are on-site 24 hours a day, providing personalized care that is tailored to individual needs.

There are two neighborhoods that are specifically designed for memory care — The Sound and The Cove. The Sound specializes in caring for those with mild dementia, while The Cove provides advanced memory care and dementia services. Care associates are specially trained and collaborate with residents’ families and physicians to create a care plan that not only fulfills the resident’s unique needs, but encourages their independence and growth, as well.

This community is located just a few miles from Fore River and features contemporary, modern common areas and amenities. The culinary team prepares three restaurant-style meals a day, and a Life Enrichment Program offers a vast array of daily activities and events. Residents can participate in a guided fitness class or simply relax around the large fire pit on the outdoor patio.

Every day is the best day ever at HarborChase of South Portland!

State Licensing...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Grande at South Portland

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Grande at South Portland

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The Grande at South Portland indoor common area
The Grande at South Portland

25 Country Club Rd, Portland, ME 04106

75 State Street
75 State Street

75 State St, Portland, ME 04101

Birchwoods at Canco Senior Living
Birchwoods at Canco Senior Living

86 Holiday Dr, Portland, ME 04103

The Enclave of Scarborough community exterior
The Enclave of Scarborough

18 Black Point Road, Scarborough, ME 04074

8.4
Review score
22 reviews
8.4
Review score
22 reviews
5 star
36%
4 star
41%
3 star
5%
2 star
9%
1 star
9%
9.3
Review score
16 reviews
9.3
Review score
16 reviews
5 star
62%
4 star
25%
3 star
13%
2 star
0%
1 star
0%
9.0
Review score
48 reviews
9.0
Review score
48 reviews
5 star
47%
4 star
33%
3 star
10%
2 star
2%
1 star
8%
8.7
Review score
52 reviews
8.7
Review score
52 reviews
5 star
63%
4 star
19%
3 star
8%
2 star
4%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for The Grande at South Portland

8.4Review score22 reviews
8.4
Review score
22 reviews
5 star
36%
4 star
41%
3 star
5%
2 star
9%
1 star
9%
Bridge Senior Living
8.5
Review score1271 reviews33 communities
Write a review
A Place for Mom has scored The Grande at South Portland with 8.4 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, The Grande at South Portland has 22 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.7
Friendliness
4.7
Care Services
3.6
Staff
4.3
Meals & Dining
4.1
Activities
3.8
Value for Cost
3.5
A Place for Mom has scored The Grande at South Portland with 8.4 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, The Grande at South Portland has 22 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Bridge Senior Living
8.5
Review score1271 reviews33 communities
Logo for Bridge Senior Living
Filters
Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 22 reviews
Rossanne - Family/friend
Assisted Living
November 14, 2023
5.0
Verified Review
Highly Recommended, Awesome Place!
The Harbor Chase of South Portland is very knowledgeable about residents with dementia and how to handle them. They walk you through the process and explain how it works. The housekeeping and laundry are done once a week for the residents. Excellent service and great staff! [Name removed] is awesome to talk to about any issues and very quick with an answer. The food is very good and each resident has $750 to spend on food every month that is incorporated in the cost of Assisted Living. Also, there is a plan called Sound that you can put in place for people with dementia issues. It helps them with dealing with dementia issues and keeps their mind occupied to help them. I would highly recommend The Harbor Chase of South Portland to anyone who has a parent going through these problems like dementia. Everything is included, which helps us incredibly!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Har G - Family/friend
Assisted Living
October 23, 2023
1.0
Avoid Harbor Chase
They are understaffed. Woefully unqualified people from temp agencies dispensing vital medications to the residents. You pay thousands a month for a level of care that they fail to provide. If you want your loved one to be taken care of, don’t choose Harbor Chase.
Cleanliness
5
Friendliness
5
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Patrick S - Family/friend
Independent Living
June 2, 2023
4.0
Verified Review
Beautiful Home, Caring Staff
Things have been going much better now for several months. Facility is one of if not the best in the area. Staff is very friendly and attentive. (My brother moved into HC in Feb 2022 when they had been open only 4 months, so we experienced some growing pains, staff shortages, and miscommunications.)
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Independent Living
April 12, 2023
5.0
Verified Review
My Tour Experience at HarborChase of South Portland
We enjoyed the tour of HarborChase of South Portland and it is a beautiful community. We felt the community was a little too fancy for my loved one, though.
DK - Family/friend
Assisted Living
March 24, 2023
4.0
Verified Review
Great Options
Great options to take the shuttle bus. Creates an environment to promote socialization, specifically the bar.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Susan L Gendron - Family/friend
Memory Care
November 22, 2022
2.0
Horrendous Experience
I thought we found a perfect place for my Mom and Dad, who both needed memory care. We moved them from SC, and on [date removed], after already furnishing two rooms and gathering all of the paperwork, I sat with the director of marketing, to sign the contract. She went through the contract mentioning EVERY cost that was above and beyond the monthly fee, including small fees that were valid and acceptable. When we got to the signature page I signed my name and felt a huge relief. I started to pay the amount for the first month, and AS I PUT MY PEN TO PAPER, She said “Don’t forget to add the non-refundable entrance fee!” It was an ADDITIONAL $[amount removed]. I said right away that she had never mentioned the fee. She was very dismissive, and I quote “Oh, it’s in the contract like....three times”. I spoke with the Executive Director. She was apologetic and promised that she would speak with the corporate office.. Never been able to reach her again. See my other reviews for more.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
4
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Independent Living
November 8, 2022
4.0
Verified Review
Perfect Place For Mom
Very attentive to my loved, one every time my mom falls they have openly communicated with me. They are very open and honest with what is going on with my loved one. I would recommend them highly. The residents get 3 meals a day, they have choices to choose room and have the option to eat in their room or in the dinning area.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Toured community
Assisted Living
November 2, 2022
4.0
Verified Review
I toured this facility and it is beautiful inside and out, nice wide hallways, clean, friendly staff. It's definitely more expensive than a lot of other places in the area. But it was very nice!
anonymous - Family/friend
Memory Care
October 12, 2022
2.0
Verified Review
A beautiful warehouse
This review is for the memory care side of the facility. I think they need to provide more transparency about the price. The policy that any fall requires the residents to be taken to the ER by ambulance is a terrible policy. My loved one fell 3 times in the first week because they weren't watching closely. Each time the ambulance ride costed $295 each way. That was $1500 I had to spend in the first week. If that kept happening, it would have become even more experience. When I found out about the policy, I immediately started looking at other places. The facility is beautiful, but the upstairs felt like a warehouse. I did not see much interaction between staff and residents. They had a small TV in the TV room and it was old remotes that I could not even figure out myself. All in all it was not a good experience. If your loved on is a vet, please check out the VA home. It is a totally different experience.
Cleanliness
5
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
1
Colin - Family/friend
Memory Care
October 7, 2022
5.0
Verified Review
Great facility
For someone looking for light assistance or moderate help, I think it is an amazing facility. My loved one does need the highest level of care so my opinion is a bit jaded, but they really have been wonderful. It is a brand new facility and is super clean. The staff really are helpful, [name removed]] the admissions director especially was amazing and made the whole move in process easier. I would absolutely recommend HarborChase of South Portland to other families.
Cleanliness
5
Friendliness
4.5
Care Services
4.5
Staff
4.5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
September 13, 2022
4.0
Verified Review
I would ask for better personal care
The staff is great here, I really like them. They work very hard. The facility is clean. They provide good meals. They do offer a good variety of activities. I especially like that they take the residents outside on the deck for exercise. They have live music performers come in and Zumba class. My sister really enjoys the music from both. The memory care unit really seems to be short staffed, though. We've had to call about a couple of concerns and the response time is not timely. My sister's room is pretty clean, but could be better. Especially the shower. They do have a hairdresser that comes in and offers services for an additional fee, if you'd like. She called and introduced herself when my sister first moved in. She offered her services, but we declined as we felt it wasn't needed. We've had a couple issues with the finance office that we are still trying to get worked out. We've been charged for salon services (which we had already declined) twice so far, so we had to call about that and are still waiting. Also, the facility offered to pay for the moving company/expenses when we moved her in. The day of, the moving company didn't want to wait for payment and the business office said it's something they pay but not the day of. We ended up paying for it out of pocket and were told by the finance office that we'd be reimbursed, but are still waiting on that reimbursement also. I don't want it to seem like I'm giving a bad review or don't recommend them. I just want people to be aware of the issues we've had so that it might help them. Overall, I would recommend the facility for assisted living, but probably not memory care. Mostly due to the short staffing.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
anonymous - Toured community
Assisted Living
September 12, 2022
5.0
Verified Review
Tour experience
We had a very good tour experience with HarborChase of South Portland - it just ended up not being the right fit for my loved one. The staff were all great but it just came down to what my loved one felt most comfortable with and another facility seemed to fit the needs just a bit better. She also wanted to stay close to where she grew up so the location played a factor in the decision as well.
Anonymous - Family/friend
Memory Care
August 9, 2022
4.5
Verified Review
Beautiful facility - definitely designed for people with deteriorating memory issues
For the memory care: if you're loved one is capable of taking care of their own space for the most part, then it's a good fit. They do not seem to go in and make sure my mom has showered everyday. She forgets to, which is why she is in memory care - so that's one of our bigger complaints. Other than that, her room is clean, but that may be on account of herself. They do make sure her she's getting her meals and medication(s), but the hands-on care may be a result of my mom refusing care. For the most part they are taking good care of her.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 15, 2022
4.0
Verified Review
They are good, again are working on turnover and once situated will be a much better place. They are doing great job with taking care of my dad.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
4
anonymous - Family/friend
Memory Care
July 8, 2022
1.0
Verified Review
Did not meet expectations - would not recommend
They were short staffed and therefore could not handle the memory care residents and unfortunately our loved one got the brunt of it
Cleanliness
5
Friendliness
5
Care Services
1
Staff
5
Meals & Dining
3
Value for Cost
1
anonymous - Family/friend
Assisted Living
June 6, 2022
5.0
Verified Review
HarborChase of South Portland review
Our experience so far with HarboChase has been really good and one of the special things about this place is they allowed our loved one to bring their dog. They have been very supportive of this decision, the staff will help walk the dog and even use the dog for therapy occasionally. It is a little expensive because when you need additionally services it can be a little costly
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Anonymous - Toured community
Assisted Living
May 25, 2022
4.0
Verified Review
Tour of HarborChase
I toured HarborChase and had an average experience. The community had not yet opened, so I wasn't able to see the actual property. Instead we saw a mobile "model" with pictures of a different resort. It was a lot of glam and the price reflected that. It was a bit outside of our budget, but I believe that's mainly because of how "fancy" it is.
Patrick - Family/friend
Independent Living
May 18, 2022
4.0
Verified Review
Waiting for the potential to arrive
This is a beautiful facility and being new they are currently understaffed. The staff that they do have are not as responsive due to the under staffing as we feel they should be. We are hoping that once they have more residents in the community that they will be more efficient and responsive to our needs. It can be very difficult to get any type of communications answered in the community.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
April 6, 2022
3.0
Verified Review
HarborChase A Good Option for Assisted Living
The community is suffering from growing pains; however in general they are good. They are working on staffing up the community, currently there is not enough staff to care for the residents, especially on the weekend. There was a change in the Executive Director, and it wasn't announced to the families or residents, and this wasn't a good business decision in my opinion. The staff are readily available to speak to family about our questions or concerns. The food is so much better than a prior community that my loved one was at. It is comparable to a three or four star hotel. It may be a little too salty for some. The monthly fee includes housekeeping, linen washing, and there are points for meals. There is supposed to be a physician that comes to see the residents once a week, so far I have only seen a physician's assistant for my loved one. I feel the moved in process was flawed. The communication from the sales person I had been dealing with and what ended up happening once we got there, there was a disconnect for us. It felt like stringent rules and times. We were kind of juggling things to fit HarborChase's schedule. I wasn't greeted well, neither was my loved one. It took a couple weeks for my loved one's name to get onto the door.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Value for Cost
4
Francis Q - Family/friend
Memory Care
April 5, 2022
5.0
this is a new facility. it just opened up 6 weeks ago. my wife is in the memory care unit. the staff in the unit are caring, giving people. they pay attention to what people need and do what they can to help people get what they need. the staff spend their time with the people. they provided 1 on 1 assistance when needed. they reach out to make people feel supported. my wife is very safe here.
Viewing 1-20 out of 22 reviews

Amenities
at The Grande at South Portland

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Anytime Dining
  • Restaurant Style Dining
  • Guest Meals
  • Professional Chef
  • Meals Provided
  • Low / No Sodium

Room Amenities

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Central Fireplace
  • Private Bath
  • TV Lounge
  • Meeting Room
  • Outdoor Common Areas
  • Beauty Salon
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Jacuzzi
  • Piano or Organ
  • Fitness Center
  • Arts and Crafts Center
  • Billiards Lounge
  • Golf Course or Putting Green
  • Movie or Theater Room

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Wii Bowling
  • Catholic Services
  • Devotional Activities Offsite
  • Holiday Parties
  • Trivia Games
  • Birthday Parties
  • Art Classes
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Gardening Club
  • Live Dance or Theater Performances
  • Community Service Programs
  • Devotional Activities On-Site
  • Wine Tasting
  • Other Religious Services
  • Pet-focused Programs
  • Protestant Services
  • Stretching Classes
  • Day Trips and Outings
  • Happy Hour
  • Live Well Programs
  • Tai Chi
  • BBQs or Picnics
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Activities Off-site
  • Yoga / Chair Yoga

Neighborhoods
around The Grande at South Portland

See what the neighborhood has to offer and what’s nearby:
The Grande at South Portland in google map

Frequently Asked Questions
about The Grande at South Portland

The Grande at South Portland offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Grande at South Portland 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (207) 292-3050 to reach a resident at The Grande at South Portland.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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