About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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FirstLight Home Care of Asheville, NC

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370 N Louisiana Ave d 1, Asheville, NC 28806

4 reviews
For services offered:
(866) 374-4058
FirstLight Home Care of Asheville, NC
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FirstLight Home Care of Asheville, NC
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Dan
-
Family/friend
5.0
Very Friendly and Very Caring
I think they do a great job. The people I've dealt with are very outstanding. Their customer service is great. I have no complaints whatsoever. We had a little miscommunication hiccup at the beginning but were able to resolve. The first caregiver they sent disclosed that she was a rec

About the facility
FirstLight Home Care of Asheville, NC

Senior living options offered

Home Care

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for FirstLight Home Care of Asheville, NC

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FirstLight Home Care of Asheville, NC
FirstLight Home Care of Asheville, NC

370 N Louisiana Ave d 1, Asheville, NC 28806

Home Instead - Asheville, NC undefined
Home Instead - Asheville, NC

1293 Hendersonville Road Suite 4, Asheville, NC 28803

BrightStar Care of Asheville undefined
BrightStar Care of Asheville

1740 F Patton Ave., Asheville, NC 28806

Premier Home Health Care - Asheville
Premier Home Health Care - Asheville

856 Sweeten Creek Road Ste B, Asheville, NC 28803

1.5
Review score
4 reviews
1.5
Review score
4 reviews
5 star
25%
4 star
25%
3 star
0%
2 star
25%
1 star
25%
1.0
Review score
1 review
1.0
Review score
1 review
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
100%
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for FirstLight Home Care of Asheville, NC

Overall Rating
3.0
Cleanliness
1.0
Friendliness
4.0
Care Services
3.3
Staff
3.5
Meals & Dining
1.0
Activities
1.0
Value for Cost
2.8
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-4 of 4 reviews
Kathleen K - Resident/client
Home Care
January 27, 2024
1.0
Unprofessional
The owner of the company came out to do an assessment. He was unprofessional. He talked about being an alcoholic. The nurse was supposed to show up and she never did. He said we could start 24 hou care immediately but then called when care was supposed to start and they did not have a caregiver. It was a mess and cause me more trouble then it was worth.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from FirstLight Home Care of Asheville, NC
January 31, 2024
Dear Kathleen K., I've reviewed your comments. I don't recall ever meeting with you. Our RN and Executive Admin performs most all our assessments. Can you give me the date and time in which you indicated that I met with you? Thank you, -Andy Rickman
Anonymous - Family/friend
Home Care
April 20, 2022
2.0
Verified Review
FirstLight Is Not My First Choice
The agency was not professional and the experience was terrible. The caregivers was always late to the assignment. The company could never find a caregiver, and they couldn't find anyone until the last minute. The first night we had to call as no one showed, until we called. The company finally sent a caregiver who was a male, and this made my female loved one to feel unsafe along with the family. The company could never have the same caregiver over the course of time we used the service. Due to the poor service, we decided to no longer use the company.
Friendliness
4
Care Services
2
Staff
4
Value for Cost
1
Dan - Family/friend
Home Care
June 8, 2021
5.0
Verified Review
Very Friendly and Very Caring
I think they do a great job. The people I've dealt with are very outstanding. Their customer service is great. I have no complaints whatsoever. We had a little miscommunication hiccup at the beginning but were able to resolve. The first caregiver they sent disclosed that she was a recovering addict in our first meeting with her, which I commend her for, but another family member was a little offended. They promptly sent us another caregiver. I think they're very friendly and very caring about their patients. They haven't been able to provide much care since my loved ones won't allow them to. But anything they have done for us, grocery trips, things like that, they've done well.
Friendliness
5
Care Services
5
Staff
4
Value for Cost
5
anonymous - Family/friend
Home Care
March 31, 2021
4.0
Verified Review
Pleasant
I think they're a good company, and they work hard to please the families and the people they're caring for. I have a few issues with their staffing, but that could have been due to Covid. There was inconsistency in who would show up to provide care. For the most part they were prompt and had good communication. I would recommend them to others.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
Viewing 1-4 out of 4 reviews

Neighborhoods
around FirstLight Home Care of Asheville, NC

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Frequently Asked Questions
about FirstLight Home Care of Asheville, NC

A Place for Mom has scored FirstLight Home Care of Asheville, NC 1.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (828) 505-4337 to reach a resident at FirstLight Home Care of Asheville, NC.

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Photo of BrightStar Care of Asheville

BrightStar Care of Asheville

1740 F Patton Ave., Asheville, NC 28806
Starting at $X,XXX+ monthly
5 star
33%
4 star
0%
3 star
33%
2 star
0%
1 star
34%
Life is so much more than a to-do list. It's a series of moments with the people we love, making memories that make up a lifetime. BrightStar understands this, and is committed to making more of those moments possible in the lives of those we care for. We created BrightStar because we once...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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