Elmcroft of Shippensburg

We thought this community was wonderful, the staff cleaned i believe about twice a week. It is a smaller community which makes it very nice and more personable. The nurses are very busy, and they do try their best to take care of everyone. If someone needs help it may take just a little longer to get that help. The staff is just wonderful. The nurses are just precious, and the administration worked right long side with the nurses most of the time, they tended to the residents as much as they could, they were all hands on. Some activities they had before COVID they had a minister come in, entertainment groups. They had arts and crafts, for holidays they also made decorations. They had games, and books for the residents. They had a living room that is beautiful which has a TV and a piano. They had volunteers come in and play the piano for the residents a couple times a week. They have their own bus service that would take the residents out on outings, like to get ice cream or go to the store. They have a pretty dining room that is very well lit with natural lighting. It was usually decorated with fresh flowers in the middle of the table. It looked very elegant. They had a beautiful porch with comfortable chairs, the residents could go outside whenever as long as they were healthy. Even if you needed help walking around outside the community the staff was ready to help. We think its wonderful! When you enter the community during the winter time they have a great fire place that puts out great heat. Its big and beautiful, and the residents can make ornaments for the Christmas Tree.

We are so glad we chose Elmcroft. It was literally the best decision we could have made. The former facility where the parents had been had a major change in staffing, all the way from the top down and the care went downhill considerably. After 3 years at the former facility and both parents almost dying due to lack of adequate assisted living care we had no choice but to look for another facility. We toured 2 other facilities and neither worked, for various reasons. Elmcroft is the perfect size, about 48 residents max. Staff ratio is 2 med techs to each wing (2 wings), a supervising LPN. It is all one floor going in a circle so no one can get lost. No stairs or elevators like the other facility which was a major problem. Everyone, and I mean everyone from the executive director on down has been fabulous since day 1. No problem is too big or too small to handle. Staff communication is wonderful, phone calls, emails and no unwelcome surprises like we had elsewhere where there was no communication. There is no dementia unit here at this point and no skilled nursing but if you are simply interested in assisted living with meds given by the staff and wonderful food, activities, residents and staff this is the place for you.

My aunt has been here for a little over 2 years. The staff at Elmcroft is amazing, caring and professional. The place is very well run. It is immaculate. I appreciate how everyone at Elmcroft takes care of my aunt.

My aunt has lived here for a little over a year. The staff at Elmcroft of Shippensburg is AMAZING! Everyone at all levels are kind, caring, professional people. My aunt is happy and safe here in a cheery, well maintained environment.

We used Elmcroft for a brief respite stay, and overall I thought they did a good job. I thought they could have done a better job providing information about the process and what they provide, but my loved one seemed to enjoy her stay well enough. We would use them again if our regular caregiver were not available for an extended stay.

I like Elmcroft's layout, It seemed more like a home to me with large gathering areas that a resident could sit quietly in and still interact with others. The staff was very helpful and was welcoming even though it was a difficult time for me and for my mother.

In the beginning it wasn't bad, it was kind of decent but then the level of care really dropped and he got dperessed so that's why we moved my father. The last time we went there and we finally decided to move him, we went and we walked in the room and his room smelled really bad, like old man smell. I walked in the door and said "Oh we need to open up some windows!" The smell just hit you. They weren't washing his clothes, he would go down and eat and come back to his room and lay down until it was time to eat again. It was the same things every day and when we asked him what he had bene doing he told us there was nothing to do there.

We have paid the introductory fee for dad to become Elmcroft's next resident. Director has been great to work with and I believe my father will be happy here.