Elmcroft of Pinecrest

Community living has been difficult going through Covid times. But overall, my mother-in-law is enjoying it when things are open. She definitely likes being around other people, and she likes the other residents. Activities have been shut down most of the time she's been there, but when they opened up for a couple of weeks, she seemed to really enjoy them. The apartment is very nice, although she's had some issues with the appliances. But they took care of those almost immediately. The apartment is very open and airy and light, which is such a difference from the last place she lived. I do think it's super expensive though.

Our tour with Elmcroft was great, it is a nice facility but my friend was looking for someplace that was strictly for independent living.

I did not like this facility as much. It seemed not as good as the facility I went with. It reminded me more of rehab than independent living.

This community was great. This community would have been my first choice it was just too expensive. This place was absolutely gorgeous.

I would recommend the community to others for their loved ones. The entry way is beautiful and community is friendly. The food has been above average when we have had a chance to eat with my loved one.

The community is currently on lockdown due to covid. they are trying hard to keep us safe. I would recommend this community to others based on my experience.

I really liked Elmcroft of Pinecrest. They were in my top two, and I had a hard time deciding. They have a nice walking area, and I really liked the nursing facility, the layout, and all the activities they had. But it felt like many of the other assisted living facilities in the area - they house several different care levels in a big, multi-floor facility with elevators. And I thought that might be more difficult for our loved one with dementia to navigate. We ended up choosing a smaller, homier community that was all on one floor and closer to where we live.

I would suggest you be careful. You hear things on the way in and they ended up not being true. They have lost some of my loved one's belongings and others were missing from their room. The communication with the caregivers was ok and the communication with the management team leaves something to be desired.

The community charges for all the care services similar to al a carte. I think the nursing staff is snotty. There is oatmeal every morning. I feel that they should be going to the kitchen on each floor. The community is bringing food to the resident's rooms. I wish the staff would encourage my loved one to participate more. I don't feel the value for the money is good. What the community promised isn't happening when we first visited.

A very nice facility with a large memory care unit. Unfortunately, we think it's too large.

our loved one moved in right before COVID, and from our understanding they had good activities before COVId. The staff greeted us right away they were very friendly, we would tell the residents were engaged. The pool, facility and dining room were pretty nice

I moved in at Elmcroft of Pinecrest on [date removed], so I can only comment on living here for almost two months during the COVID-19 and the restrictions were placed on the residents. I live in a Studio Apartment and love it. [name removed], Marketing Coordinator, was a godsend to me during my move-in and almost everyday after. [name removed] goes beyond the call of duty to help residents. I am blessed that my family chose Elmcroft of Pinecrest for me. I have met some loving and compassionate aides who cheer me up and make me laugh and that makes my day. Since the governor has lifted some of the restrictions placed upon us, we are now allowed to go to the activities room where I have met some nice people. I am looking forward for the dining room to open so I can meet more nice people who live here. Everyone is so friendly and kind. At first I thought I would only be here a couple months, but after seeing the pictures of the beautifully decorated lobby for Christmas, I am not going to leave here. Whenever I have had a concern, there was someone to help me and comfort me. I don't think you can find that at many other facilities. Like I said, I feel blessed that my family chose Elmcroft of Pinecrest for me to live. I thank them everyday for that. This is my home and I don't want to leave!

I trust them, they give me a lot of peace of mind. They look after my mom on a daily basis. They go out of their way to take care of the residents. Room sizes are fine. Food is great, my mom raves about it . They have a great pool and patio. They offer water aerobics. I am impressed with how they have handled Covid-19.

It is everything that they tell you. They deliver what they promise. They have done a great job with the virus. The staff is friendly and cheerful. The food is like grand dining, like a five star hotel. It has diminished now that they have to bring it to your room. Everything was well displayed. It is the best in the area that I have seen.

They are wonderful. They have so much going on all the time. They are very friendly. It is a very safe place. They are so helpful to the residents. They are very proactive. The food is great, large portions, home made soups. My mom has a two bedroom which is great for her. They just updated the pool and hot tub.

My mom is 76 and very independent, she feels that a lot of the other residents at Elmcroft of Pinecrest are older and need more help then she does at this time. It hard to say more about things with the shut down due to the virus and of a lot of the services are limited at this time.

Great place! But is it too big for my mother?

My parents moved in two months ago and love it so far.

I really like this place except for the food which is pretty bad and quite unhealthy.

Love it here, wasted too much time deciding. Everyone should make an early decision while they can still enjoy the great amenities.